Always love shopping at the Liberty Hobby Lobby. Staff is always amazing and friendly.read more

It seems like there is always staff around and easy to find when I have a question or need help…read morefinding something, even better, staff is always helpful and friendly! I will only be shopping at this location due to a negative experience at the Barry Rd location, and from other reviews it seems the manager in charge of running this location should see about making changes at the Barry Rd location!

Incredible Framing Department!…read more I usually bring in my work, buy a frame off the shelf and I'm on my way. They usually have great sales, so sometimes it's buy one get one Free! Several weeks ago I had several pieces of art that needed framed. I took the measurements and popped in. Problem: my the art was too big! Nat asked if I needed help, I definitely did! She patiently listened as I explained my situation. She smiled and said to bring it in and they will take care of me. The next afternoon I arrived back, art gently rolled up under my arm. We discussed the frame, using acrylic instead of glass so it's lighter, the mat, everything. Nat explained the way the frames are priced and helped me pick the mat to compliment the art and discussed the pricing and the value. Two weeks later, my piece was ready to hand. They included a wireless mounting kit.

I had a unique framing request for a piece of my artwork. Ashley and Paige went ABOVE AND BEYOND to…read moreexceed my expectations. I am so excited with the final product. I regularly use Michael's frame department with great results. Thank you, thank you, thank you! Especially Ashley and Paige!

Short Version: Norm helped me over the phone and in store and he was amazing! I had a wonderful…read moreexperience and will definitely be back! Long Version: I had been looking at getting into RC cars for awhile and had settled on a brand and model on my own after extensive research. Traxxas Bandit for $189 seemed perfect for me. It was reasonably priced with good standard performance and features. I was looking online but everywhere I saw one, it said "could take up to 10 business days for delivery" and I really wanted it sooner so I started looking around in town. A different store had one and they were nice enough but I didn't know the $189 didn't come with battery/charger and wasn't quite ready to spend the cash. When I WAS ready, I decided to call a Hobby Town instead because the other store was a little dirty and while the employee answered my questions, they weren't very personable and when I thanked them for their time but said I wasn't aware of the full cost and I'd have to postpone my purchase, they just kind of stared off and didn't say anything. Like they were annoyed I didn't spend any money after I took up only approximately 5 minutes of their time. Not the worst customer service but still far from the best. Norm at Hobby Town however was wonderful from the beginning. I perused their site to make sure they had what I wanted and called to confirm. Norm answered with an enthusiastic and upbeat attitude, answered all my questions, reserved the unit behind the counter for me and said "see you later" in a way that seemed he was actually excited to see and help me when I got there. When entering the store it was the same way, happy greeting and warm smile. I explained who I was and again he seemed excited. This made me feel very good about my choice to purchase here instead. Again he answered all my questions, made recommendations when asked for them and was even nice and acknowledged my children when they asked or told him something. We left the store smiling and excited to get my Bandit home and couldn't have been more pleased with our experience. Thanks again Notm, I'm sure I'll be speaking to you again soon!

I love this store the owners are great guys very helpful and happy to see them both doing well thru…read moreeverything. Really couldn't have better staff there everyone is helpful knowledgeable and friendly. Lucas is a really smart and quick guy knows what I'm after just about every time I come in. Only thing I can say bad about the plane is it's too easy to spend money haha. They give the term lhs a good name and I'm happy to come in browse their wares and spend money on cool things I don't need or the things I do :)

Ohmygawsh. I live in Overland Park and this site is waaaay better when it comes to sewing/cutting…read morefabric staff! They're funny, kind, helpful....amazing. Ones in OP don't smile, and act like you're bothering them. Save for the much older lady. She's professional and kind Way to go Barry Road. Every Joanns store has great prices and lots of products to choose from as well as friendly staff everywhere (minus cutting at OP) Thank you.

I tried to place an order online, and website was not working correctly. I called and . They…read morecould see the item in my cart, and they sent me to another customer service person. The second person told me there were four of the item in a local store about 30 minutes from my house. Together, we were able to get the order to go through if I was willing to pick it up at the local store. I drove to the local store where they told me they did not have the order yet and it would take about an hour to receive it. They suggested I go back and find the item on the order and bring it up to the register and they would take care of it that way. I could not find the item, and the manager of the store told me they never had that item. An hour and a half later, the store still didn't have my order, which means they cannot cancel it. In the meantime, there is a hold on my debit card account for the amount of the order. They don't know when it will be taken off. I called customer service again and even a customer service manager who told me that their website is not dependable. It is not kept up-to-date in real time and it often shows items in stock that are not in stock. He didn't know how long it would be before the store received my order. He said it could be three or four hours. It's not really a surprise that Joann is in bankruptcy. They don't have a handle on their inventory, and their customer service is nonexistent. .

Always love walking around for hours in this place. I always leave happy. Lots of discounts and…read moresales, cashier was friendly, clean bathrooms.

Purchased two items sold/connected together with zip ties. The zip ties were not installed properly…read moreand didn't hold the pieces together. I made the mistake of trusting the ties and while unloading from my vehicle, one of the items came apart, fell and shattered. I believe the store should bear at least partial responsibility for improper assembly. The store manager was having none of it. My fault 100% but they would check like items in inventory to fix the problem. At Home may fix the problem for someone else but they sure didn't fix it for me. My fix will be shopping elsewhere.

been there twice in the last week and they just want to push you to self check out...no one will…read morehelp you with check out...walked away and not going back. CUSTOMER SERVICE IS LACKING AND HORRIBLE at this location. I left my items ..cashier was too busy playing with balloons. Continue playing I won't be back

I wanted to get some pictures framed and I went to the Micheal's store in KCMO near Liberty, MO…read more. There was a real friendly employee who helped me with all that I needed and she was very polite. She talked me into applying for a Michael's credit card and by using the incentive of a customer using the Micheal's card they would get an additional 20% off their first purchase. She easily talked me into getting the Michael's card. She was very helpful and the posters turned out terrific. I asked if I should pay for the frames when I picked them up or now. She said, "You've already paid for them." Life is really very busy so I saddled up my horse and got back out there in the real world. Then several months later I start getting all these harassing calls from a "Comenity Bank" about overdue bills, late fees, fines, and threats of lawyers. Despite me providing Michael's with my correct home address and phone number when I applied for the card. Using my old address, they sent the initial Micheal's card and subsequent Micheal's bills to an address that is 3 years old. Me thinking this is just a huge misunderstanding or perhaps it's all a big scam I call the local Michael's store with questions about this "Comenity Bank" and that they all have foreign accents. I wanted to know if Comenity bank was legit. A young Michael's manager tells me, "That Micheal's is totally unaffiliated associated with Comenity bank." I said, "Yes you are! Comenity Bank does your financing card. You are directly and irresolutely connected with Comenity Bank." I left a message and my phone number with the Micheal's manager guy and stated, "That I would like for the store manager to please call me back." After 3 weeks and no return call from Micheal's, the nightmare continues when the calls from Comenity start again. What a complete chaotic disaster. Dear Micheal's - WAKE UP CALL - You have partnered with a very shady and unscrupulous outfit in Comenity bank!! I am canceling my immaterial Michaels card and will never step a foot in your stores ever again!! I plan to tell all friends, acquaintances, and family how screwed up your organization is!!! Your KCMO/Liberty, MO. Michael's store manager refuses to return my calls. Giving you a "1" on your yelp review is a generous assessment on my part. Hopefully I will be around to see Michaels go bankrupt. No that would be a hoot! Have a nice day!!

Tons and tons of craft stuff at your fingertips here. They also have boat loads of season items…read morefor decoration and for crafting with the kidsBeware, they will not honor competitors coupons....... So sad about that. Lastly the "clearance pricing isn't very good, nor can you apply a coupon to it.

The store itself has a wide variety of products that are organized in a very aesthetically pleasing…read moredisplay. However, I was most impressed with the service. I attempted to use a gift card that ended up having issues. Natalie, the cashier assisting me, held my items without judgement as I called the company outside. When I came back in with the unfortunate news that the card was unusable and I could only buy some of what I originally intended, Natalie offered to put whatever I couldn't buy back on the shelves and gave me privacy while I sorted through my items. What could have been a very uncomfortable and embarrassing situation turned into a reminder of why Michael's is my favorite craft store. Natalie is a shining example of excellent customer service. Definitely visit and patronize this location!

I've always loved Homegoods. It's the next best thing to home furnishings store and Bed Bath and…read morebeyond! If find Sono that catches your eye, don't be shy because you may not find it again! My shopping goal was two framed wall pictures. It's definitely cheaper to reframing your own piece of art. This stores shelves were stocked. It's not messy, very organized. I ventured down other aisles and I located a throw that I didn't need but wanted. Line wasn't too long, most other shoppers were eyeing the displays in checkout line. Our cashier, Patricia was friendly and checked us out promptly.

I always find something that I wouldn't have otherwise known I needed within the confines of these…read morewalls. They have a great snack/healthy beverage section, and the most insane selection of (early) Halloween decor. It's a lot lower stress than our local target, and you can find some steals!