After obtaining liability insuranance through Bolt, I had difficulty contacting them about a potential problem which might result in a claim againt the policy. I had significant difficulty contacting a live person and finally was only referred to the underwriter. So much for Bolt as an advocate or representative or even an intermediary... Fortunately, the problem did not result in a claim. About a month before the policy was set to renew, I received an email from Bolt - while it cited the upcoming experiation date, it did not include the policy number, a quote for the upcoming renewal, or a draft statement of the coverage amount. Calls to their phone number went unanswered into their phone response system. This went on for about two weeks until I called the underwriter who was then able to get a number for a live person. I asked for the renewal documents as well as for an alternative quote for the liability policy. Again I heard nothering from them and after a week tried their number and again was meet with a phone tree with no live agent. An email finally soliciated a respons (a quote for the policy renewal but no alternative quote). I cannot recommended them on price or service and would strongly encourage you to look elsewhere for a policy!! read more

Mal servicio agarre aseguransa con ustedes y me cobraron 650 dólares por abrir la póliza y ala semana me la cancelaron y marqué y nadie ayudó no les recomiendo está aseguransa te engañan y te cobran read more

I been with bolt insurance over 10 years great service and fir claims they always help to fill out forms they get my 5 star

I been with bolt 6 years just. Awesome guys they always available to add or delete vehicles payments. Go see Enrique he will help you !! I promise takes his time to explain you the policy read more

This place is awesome they open all the big. Which helps out in holidays to make my payment s when everyone is closed and for any auto change. Oloris is always there to help out any one that goes to office or calls her read more

They have been my go to insurance company for over 7 years! Weather it has been insurance for my vehicles, business or home I have always used their services. I've compared quotes to other companies and Bolt Insurance Services has always came out on top!! I've personally dealt with Enrique the majority of the time but their whole crew has been awesome over the years. I have full coverage on all my vehicles. I unfortunately had 1 of my vehicles stolen and through the help of Bolt Insurance I received a rental car immediately and my insurance company cut me a check after 1 week of not being able to locate my vehicle. Like I said Bolt is awesome! They have never steered me wrong or lacked in customer service. BOLT = 5 STARS!!!! HIGHLY RECOMMENDED!!!! read more

I been insured with Enrique at bolt insurance he is always helpful and the thing I like he knows my language which is very important to

Great place , clean office i was able to get a good deal. I tell my friends to go their .

My policy was acquired by bolt from another agency. I got a new car and called it to make a change. It's taking 1 hour and counting for the rep to do this. Writing this review as I'm on hold. The rep that picked up the phone was also not familiar with what SR-22. Hopefully it is all done correctly, otherwise I will have to come back and give a lower rating. Not sure why I have to be on hold all this time, when all I have to provide is the new VIN, the year, and the make. I guess time to switch to online broker, since I dont' see any value add in this, only time lost. read more

I've been with Bolt Insurance for over 2 years. Javier always answer my calls and gives me great service. Every time I'm in need of help, I call Javier. read more

I was having a hard time finding an Errors and Omissions insurance policy that wasn't too expensive. Then I found BOLT online. As a broker, Javier could shop my request around to lots of different insurance companies. He found the perfect policy for my business! Thanks so much, Javier. I appreciate your help! Linda read more

great folks here, very helpful and knowledgeable, answered all of my questions. When my office moved to Fulton ave. I was still able to stop by and receive the same great service as the Greenback location with out getting the run around. Recently shopped renters insurance around, I didn't know they do that too, it's a one stop for ALL your insurance needs at the best rates available. read more

Not even rate-able, horrible customer service was on hold for 45 mins and definitely not worth the amount we paid per month. I suggest they hire fluent workers. Such a fraud. read more

I've been with both insurance for over 3 years now. they have always been competitive on their rates but it' the fact that they can take payments for DMV that make them the most convenient option. read more