I came in about a week ago and got a manicure and pedicure done by the gentleman who works here. I…read morewas handling some stuff on my phone and by the time I looked down he had completely cut down my toenails to the point where they looked like nubs. I usually prefer square but he never asked. All he asked was if I wanted them cut shorter. I was super upset. Fast forward to my manicure, the same gentleman does it and the whole time he seems to be in a rush. Makes little to no conversation and is shaking his leg the whole time. Well he starts filing and cutting away and after what happened to my toes I wasn't about to have short nubby finger nails so I said "can I have square please". So he does it. But not at any point were my cuticles soaked in water or anything. It was a completely DRY manicure. I've never experienced this before unless I was getting a polish change. The color ended up looking nice and the shape was just okay so I didn't mention anything. Well a week later my right thumb had the gel completely separate from my nail on the end. Like it totally peeled back. So much so I could side my other thumb nail in between the gel and my nail. I went back in and tried explaining this to him and he quickly grabs my hand and takes polish to plug the hole. Then he puts on an extra top coat on every one of my nails. Seemed like a nice gesture and I appreciated it. So I go home that night and of course the nail polish patch he put came right off. Because as I said my nail was already separated from the gel. I go back in today and when I tell you the look of disgust this man had on his face. He 100% blamed it on me. "It wasn't like that yesterday". Well yes that's correct it wasn't...the whole tip now peeled off because you patched it. Anyway....I said "can you just sand the whole thing off and redo it. At this point I'll pay for it. I just want it fixed". So he takes the cuticle clippers (doesn't soak it off) and rips off the polish from my nail. As we're waiting for it to dry he asked what I do for work. Mind you yesterday he asked and I told him I wasn't currently working. Once we're done he said "your job is too rough on your hands so next time we can't do a regular gel manicure on you. You need to have this powder added to your manicure every time sorry". I haven't had a problem at any nail salon I've been to over the years until now. I felt incredibly uncomfortable and had to go to this nail salon 3 different times. I'm all for supporting local and small businesses but in the economy we're in right now every dollar counts. I spent $106 for this experience and honestly I won't be back. Also, posting your customers phone number online because you're angry that they felt YOU provided inadequate service is highly unprofessional. I rest my case. Take your business elsewhere.

This salon doesn't just have nail techs, they have nail specialist who is also a perfectionist!…read moreNails done perfect every time or they won't let you leave. Price is right and fair. Very clean and inviting vibe.

I walked into Luxury Nails without an appointment and honestly wasn't even sure exactly what I…read morewanted. I explained to Kevin that I was starting a new job in luxury jewelry and needed my hands and nails to look beautiful, polished, and professional. Kevin was absolutely wonderful! He listened carefully to what I needed and, more importantly, why I needed it. He took the time to show me several different styles and options, explained everything, and helped me choose what I felt most comfortable with. I never felt rushed or pressured. To say I'm happy with the results is an understatement--my nails turned out absolutely GORGEOUS! They are exactly what I was hoping for and perfect for my new job. Kevin has definitely earned a new regular customer. I won't be going anywhere else to have my nails done. If you're looking for someone who truly listens and takes pride in his work, ask for Kevin!

Kevin was great and was able to see me on short notice. He was personable and did a nice job with…read moremy pedicure. He took his time and we had nice conversations.

How embarrassing for both of us... I sat in an old office…read morechair. She trimmed my toe nails and filed them and used a vacuum cleaner to clean the debris. She soaked my feet in a store bought foot bath with cold water. She talked about her personal life and her massive depression. She told me that pedicures are for beautification and not pampering. It was the worst experience I've ever had in my life in a... I'm not sure what to call her store because it's not a salon. It was so awful. I would do better at home by myself.

I went to Cheryl for a pedicure. She brought out a store bought foot bath with lukewarm water. I…read moresat in an office chair (as did she) and put my feet on her lap. The chairs would roll and I was uncomfortable the whole time. Also, be prepared to pay cash or check as she does not take cards.

I have tried and tried to get in here and test out the services. Each time leaving a message and…read morenot hearing back till after I have already done the service I wanted to do. I guess they are really busy. Seems very nice on the phone when they do call back but it's been over a week. So l, I don't know what to think. I will leave it at a two until I actually get in and see what they do. Until then I am the person looking in the window.

Theresa is awesome...the best haircut I've had in years! In addition to being truly gifted, she's…read morea delightful person and such fun to talk to. As a new resident of Dundee, I'm so happy I found her, and couldn't recommend her more highly. Helen N. Dundee

My favorite place to go for Mani/Pedi's!! always such nice interaction with the staff and very…read morecalming atmosphere

Friendly staff and good service! Very calm atmosphere. Their chairs are nice too. Not crusty like…read moresome other places.

I have been going to the Newberg location for several months now. Everyone is SO nice!…read more I have never had to wait more than a couple of minutes. The prices are reasonable and I've gotten some great advice about nail care when there. Mandy did my manicure today and she did a stupendous job!

Tom earned my business today. Sharp. Fast. Perfect. He knew exactly what I wanted and did it with…read moreprecision and speed. The decor is adorable, I felt so comfortable and taken care of.

Emily is so great and does amazing haircuts! I really love the idea behind her business and I hope…read morenothing but success for her!

Emily has cut my hair for over a year now. She has moved into a small shop at the Avamere facility…read morein Newberg (with an independent side entrance off the street). She is easy to schedule appointments with, fairly priced and listens to what her customers want. I wanted a short cut but not with a trimmer, and she was able to do scissor over comb. Her space is also decorated with fantastic original art pieces that she has created to make a very nice little space. I would highly recommend.