They had always seemed like a good dental practice. This location is very convenient for me. Lately…read morethough, they've been short-staffed. I made an appointment with my favorite hygienist only to show up and find out that they substituted someone else. This wasn't the first time this had happened. They had to bring in staff from their Chaska office to staff other positions, too. I hate being surprised like this. And I just read in the paper that they want to go public in order to raise money to open more offices. They can't even staff the ones they have now!! For my next cleaning appointment she had to book me for 9 months out - - not the normal 6 months. What the heck is going on with their management?!

It has been years since I went to see a dentist because of severe dental issues and a bad…read moreexperience with dentist in the past. My tooth broke recently and so I was going to have to face my fears. From the moment I walked in I was put at ease. My hygienist Ting was THE BEST EVER and my dentist Dr. Cepek was the first dentist to actually talk to me and explain my dental condition in a way I could understand. If you need a great dentist and a great staff come to Park Dental Eden Prairie.

The entire team at Sedation and Implant dentistry was great... from our initial consultation to the…read more2 separate days of procedures, the entire team was kind, understanding, patient and totally focused on our daughters comfort and well-being. We highly recommend them!

I wanted a natural dentist. Dr. Karl Anderson removed 2 root canal teeth and scraped the bone after…read moreextraction. This scraping caused me to need a bone graft in order to have implants put in! I have consulted 2 other dentists since, I and was kindly asked to never go back to Dr. Karl Anderson, he caused me to need more surgical work than I would have needed! He also was VERY chauvinistic toward me during my consultation, I should have listened to this "red flag", but he had all the required education I was looking for. I would NOT recommend HIM at all, I am writing this review to hopefully save someone else the pain & suffering he caused me. Several months after my procedure I found out my insurance company paid them. I called the office, it seems they received insurance payment & had no intention of reimbursing me. (I paid up front for the service!) There are a lot of bad reviews on Dr. Karl Anderson BEWARE!!!

My appointments at Molldrem Family Dentistry always go smoothly. The hygienists are always friendly…read moreand polite, and all of them that I've had appointments with have done their job extremely well. As is to be expected, some are a little rougher than others but they always seem open to feedback if you need something done differently. Dr. Molldrem is also extremely friendly, and he is able to quickly perform exams so you don't spend too much time waiting around. The reason I've bumped my review down to 4 stars is that my family has occasionally had issues with miscommunications between the office and insurance companies regarding payment and coverage, leading to some confusion. But otherwise, we've usually had great experiences with Molldrem Family Dentistry!

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

I've had nothing but bad experiences since the original staff left 2 yrs ago. The Spring Park…read moreoffice has opened/closed many times and the corporate office doesn't have the decency to even contact their clients to let them know. I had a cleaning set up for today, I never had a reminder sent to me. I called and I was transferred to another office. The receptionist in Plymouth was very nice and professional- she offers to schedule me. But this is frustration for that corporate office. You guys are need to help your clients out..

I've been a patient at this clinic for a little over a year. Originally I was referred here by the…read moreGentle Dentistry clinic on Gus Ln in Edina for a probable implant. Dr. Cheney at the Spring Park location was extraordinary. He was gentle, thorough, informative, and highly skilled. The process, which is a long one, was painless,and successful. I've always had some anxiety about having any dental work done. But, the staff made me feel at ease right from the time I walked in. I have now had subsequent work done and still couldn't be more pleased with the care given by team at Gentle Dentistry, Spring Park, MN

Dishonest and wouldn't recommend. I checked to make sure Droel Family Dentistry was in-plan and…read morethey were. When I went and have my teeth cleaned (which is preventative care and free for in-plan dentists) I was charged. When I called to ask, they just dropped United Heathcare a week prior to my appointment and failed to mention this when I gave them my insurance card at the beginning of my appointment. I then got a piece of mail a week later saying I could pay for a membership and would get the in-plan pricing. Money hungry and unethical. DO NOT GO HERE FOR YOUR DENTAL NEEDS. Save yourself money and a headache.

I wish I could write a zero-star review for Droel Family Dentistry…read more They were kind enough to send three text reminders for my last scheduled appointment beginning about a week in advance. I responded with a request to cancel my appointment due to my dental insurance expiring. Laine, the Practice Manager, responded to my cancellation request to say that Droel "always verifies benefits/eligibility before your scheduled appointment" (with many typos). She also specifically told me that I am covered for the next ~8.5 months based on the Delta Dental benefit calendar. She ended her text with "You are definitely eligible to come in :)" About a month after my appointment, I was again contacted via text to say that "the plan we had on file seems to have terminated which has left a pretty hefty balance on your account" of over $1,000. This is extremely frustrating given what I mentioned above. I trusted Droel to be the experts on dental insurance coverage since it is something they deal with on a daily basis, but instead I'm left wondering if they are dishonest or downright predatory toward their patients on purpose. Despite their negligence on this issue, they refused to offer me any sort of concession on my balance due, and even threatened to send it to a collection agency. On top of this, their quality of care is severely lacking. Wait times are extremely long for any sort of procedure beyond a routine cleaning, which leads me to believe that the doctor, Andy is stretching his practice too thin. I've also had to have multiple follow-up visits to fix sharp edges and uneven fillings, further reinforcing that Droel only cares about volume and not patient satisfaction. While I'm fortunate enough to be able to just pay this balance and avoid any further conflict, I'm afraid that this is not an isolated issue with Droel Family Dentistry, and that their subpar level of care could lead to a significant financial burden for others. I hope this review does something to combat that. Neither I nor my family will be returning to Droel Family Dentistry for any future dental care needs.

I took a chance on having a long-delayed dental cleaning with full X-rays done at Hernick Dental,…read moreprimarily due to the office's convenient location near my home. The experience was much better than anticipated, as Dr. Hernick and her staff performed their duties not only professionally but with genuine friendliness. Dr. Hernick artfully repaired a failing tooth that had marred my smile. I can truthfully state her skills match the very best dentists I have ever encountered [I am a senior citizen]. Joni did a fine job cleaning my teeth and Shelle took the hassles out of dealing with the insurance. I am actually looking forward to my next appointment.

Dr. Hernick and her staff are amazing. Super nice and made the visit very comfortable. The…read morehygienist was fantastic. Very gentle, fast and easy. Definitely my dental office moving forward. Hard to find a dentist office that checks all the boxes and they did! Glad I was referred to Hernick Family Dental.

Dr. Norsted and his team are the best! They are caring, professional, gentle, excellent with any…read moredentistry you need and so friendly. Our whole family likes it there and the offices are beautifu.

I have always loved going here! My son and I are both patients. They are always very friendly and…read morehave done everything that has been asked. I haven't met one person I don't like at Northview Dental!