To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible vendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann read more

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment, and gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself. read more

Third time here. Front desk staff, hygienist, assistants and of course Dr. Rizvi, all have been wonderful. If you don't have insurance they have options for you, so don't let the stop you. The fees are in line with many other dentists in the area. Regarding insurance, they don't accept many plans, even if the insurance plan shows them listed, so double check. read more

Dentistry by Design - Plenty of parking, first floor entrance - Oral Surgeons Near Me - Minnetonka, Minnesota

I never really had a dental hygienist that stood out to me before, but Amy was wonderful!!! I could tell that I wasn't just a number to her, but that she truly cared about me and about the people she serves. Her heart is in her work. And not only that, she's also very skilled and worked very gently and carefully. Even though I have sensitive teeth, my experience was actually pleasant this time being at the dentist. I could also tell from the information she shared with me that she keeps up with current research and embraces holistic nutrition and also has knowledge about our body's other systems that affect our overall health, including our teeth. I also met with Dr. Schwartz for my exam. I could sense that his number one priority was what is best for the patient, and he treated me as well as a person would treat a family member. The cost of the cleaning and exam was affordable too, especially considering the quality of care. read more

I highly recommend any dentist besides this one. This review may get lengthy, i am very upset. The dental work is fine and the most of the staff is nice enough, and honestly I've never had an issue with them till yesterday. But after my personal experience I'm honestly disgusted at the way I was treated and how they just blatantly don't really care. I feel like I was insulted and shamed for being poor and like the staff really found it more of an inconvenience for them. They called me exactly 24 hours before the appointment when they were supposed to call me well in advance to let me know how much my insurance covered and how much would be out of pocket. And without even apologizing for the short notice told me to bring 400-1000$ in with me the next day. I am not rich, not in the slightest, I knew there would be a fee which im more then happy to pay, but not on such short notice. When I said that was impossible, I was asked why I didn't have the money, and then they brushed it off with "well how much can you bring" I dont know about anyone else but I cannot get together that much money in under 24 hours, because personally I like having a place to live. The lady on the phone then got me in touch with someone else who said they would able to bill me after the fact, which I'm more then happy about. But why is the other staff so under trained, why are they allowed to comment on a patients wealth. This could have all been avoided if the second i said, hey i can't get that money together in less then a day, the response was, no worries, let's see how we can work with that, let me get you to someone who can actually do that immediately. Not the response I got of: well why not? How much can you have? It honestly felt like I was being shaken down. I was then told they were telling me to bring the full cost of appointment with me 24 hours before the appointment, just because someone else, had not paid for treatment the week before. That is not my fault and you should no read more

I, like most people, really don't get excited about going to the dentist. As far as I can remember, all of the dentists I've seen in my life haven't been half as kind and caring as Dr. Rizvi and his team. He is very gentle, even when performing my root canal, I was able to relax enough to focus on my music in my headphones and try to think about other things. He is a very kind, professional dentist and his team all reflect those values. I usually see Lyudmila (I'm sorry if I spelled your name incorrectly) the oral hygienist and she's great. She's taken the time to stop a cleaning and tell me to just take some breaths with her for a few minutes until I was comfortable with her continuing. Amazing, no one has ever done that for me before. It helped so much. I know I'm not a star patient but they are all always so happy to see me when I'm in. Recently I saw Dr. Teavonna (again, sorry for spelling names wrong) for a gum procedure and she was also very professional and caring during my graft, and in follow up visits. Dr. Rizvi also made time to duck in and check in on me even when I was in to see the specialist. Kelly (up front) is the best about communicating and always calls if there are any potential changes in scheduling or for reminders, and she always recognizes me when I'm in. I highly recommend this office to anyone who is wondering where to go for quality dental care! You won't find a better office. read more

I am so happy with the care I received from this dental office. I called and left a message the morning I needed to get in with terrible pain. They called me promptly at 9:00am when they opened, got me in for an exam and did a root canal immediately. So kind and accommodating I would recommend them to everyone. Thank you. read more

I just had my first experience at Dentistry By Design. I had an urgent dental issue and everyone, from the receptionist, benefits coordinator, hygienist, to Dr Rizvi treated me with the utmost care and respect. My experience was unlike any other I have had in the past. They were refreshingly transparent regarding costs by verifing my benefits before the proceedure and Dr Rizvi went above and beyond to ensure I received the highest level of service. Going forward, I will refer friends and bring the rest of my family here for all their dental needs. Thank you to the whole Dentistry By Design team! read more