Sandy is a sleazy B-level travel agent with absolutely zero professional ethics and utter disregard…read morefor keeping to her own words. Do you agree ethics matter in business? If you do, then you will stay away from dealing with her.
Here is what happened:
We made connection with Sandy for one of our clients (Mr.D) during December 2015 for his trip to US. We found Sandy on her Virtuoso website, and worked with her to design Mr.D's travel plans. She did take care of our client, and she made a profit of close to $1000. At the time of closing the sale, early December, she agreed and she gave in writing that she would part with our 10% commission as a finder's fee.
I kept in regular touch with her, and during mid-May, I confronted her as to why it's taking so long. And, then she exploded. She went into a crazy email rant about her business ethics and how the measly 10% commission doesn't matter to her because she is doing a great volume of business.
Well, I thought, may be, there is a method behind the 'Sandy craziness', and she would keep her word. But, no, not in Sandy's case, because Sandy is all about skirting, and avoiding the issue as best as she can.
Till date, we have reminded her multiple times, invoiced her, and even given our legal counsel address for mailing the check.
A 10% commission on her profits equals $100 - is not a huge difference in the grand scheme of things.
What matters is how Sandy treats her business clients/partners. As I stated earlier, princess Sandy feels written words don't make a difference as long as she has her way.
I know Virtuoso agents are top notch, because we do work with a few of them. Having worked with other Virtuoso agents, none of them come close to Sandy, in terms of delivering the most disgusting and horrible experience that you can imagine.
Just another "All Talk No Action" Star, no respect for other people's time, and values commitment like a toilet paper.
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Response to her comment on 7/15:
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As if --- Sandy would do the right thing!
I saw her response, and .... YAWN!!!!
She claims the address provided to her is incorrect, and bounced. Well, that's our legal counsel and as far as I can tell they are still there. Well, let's give her the benefit of doubt. May be she is right, and may be, I gave her the incorrect address, because I don't want to get paid. Right? Really? I have to be a genius to give an invalid address to collect payments owed to our business.
After been in touch with Sandy for more than 6 months, we knew sleazy sandy will not deliver. Which is why we sent her an email invoice on May 26th with credit card instructions. What does Sandy do? Like any B-grade professional, ignore and go on to Yelp to put up a defense only misquoting again as to what happened.