I called to get an estimate on a breaking industrial gate. They answered promptly and promised to…read moreget an estimate out. We agreed on a date and tune but no one showed up or called.

Does not get back to you on simple messaging, then I wouldn't rely on them in person.read more

WoW!! Thank you Plant Guys for exceeding my expectations on my home landscaping project. The entire…read moreexperience from first contact to landscape installation was absolutely amazing. Justin and his entire crew( Eric, Brandon and David) did an amazing job. They were very professional, continuously made me aware of all aspects of the work being done and all worked hard on my front yard landscape project, which greatly 100% improved my home curb appeal. The Plant Guys have several good teams and I'm looking forward to having future back yard landscaping project completed.

I have a small area in the front of my home that I wanted planted, so I did some research on plants…read moreand when I met with Nick, the owner, we went over my ideas. He agreed with a few, but not all. He said he knew what would look good, which after thinking about it, I thought was a bit arrogant. We agreed on the final planting, and set a date, then he emailed me that he could not find the perennials I wanted, and we would have to wait until the fall to plant the rest. I wanted to finish the plantings, so I suggested we look at other ideas. We went back and forth many times, he suggesting some, me saying no, and vice versa. Then I began to get complaints--things like, "I'm running out of ideas", or my favorite "This is taking up more time than my $10,000 and $20,000 jobs I have scheduled, and I can't make any money." As the home owner, I have the right to have a garden that I will enjoy, so who wants to hear complaints from someone that you hire? We eventually finalized everything, and set a date. His crew was great! Friendly, knowledgeable, and did a great job--garden looks great. They solved my drainage problem, so I no longer had the threat of water destroying my plants. That was the initial plantings. The crew that came in to finish the 2nd set of plants wasn't so hot. They neglected to put down mulch, and living in the South, you have to have it, so I had to buy it myself and spread it. I asked them about it, and they said Nick said not to--mystery to me. This is not the cheapest landscaping company in Charlotte NC, but they had such grand reviews, I decided to go with them. I'm hoping I can make my garden grow, as I've not had luck in the past, but I'm not even going to bother asking for replacements if some of them die, as the 1-year warranty is iron clad with watering requirements, pest control, soil issues, etc.

Zak is the best and always helpful and honest. He always leaves my yard looking great!read more

I want to be fair in sharing my experience with MowMonsters LLC - Lawn & Landscaping and Zak Smith…read more When it comes to the actual lawn care work, Zak's work is outstanding. I was pleased with the quality of the work he performed, and that is one of the reasons I continued using his services and supported his business. Unfortunately, my complaint is not about the quality of his lawn work. My complaint concerns the handling of my money and a commitment he made to me in writing. After lawn service was promised on July 29, July 31, and again on August 1, 2026, but was not completed, Zak agreed to refund me a total of $132.00. On August 2, he wrote, "You will be receiving your $80 back for the cut," confirmed that he would also return the additional $52, and then stated, "I have processed your return and you will receive your refund within the next two weeks." I took Zak at his word. I did not continue calling or contacting him. I respectfully waited the full two weeks he requested. As of August 24, 2026, I still had not received the promised $132.00 refund. For me, this has now become an issue of integrity, honesty, accountability, and honoring one's word. When a business owner tells a customer in writing that a refund has been processed and gives a specific timeframe for receiving it, I believe the customer should be able to rely on that commitment. As a senior citizen, retired federal government employee, and retired U.S. Marine with 21 years of service, integrity and keeping one's word mean a great deal to me. I can acknowledge that Zak does outstanding lawn work, while at the same time being deeply disappointed with how this financial matter has been handled. I am sharing my personal experience fairly and factually so other consumers can make their own informed decisions. My request remains simple: honor the written commitment and return the $132.00 that was promised to me.

The initial consultation with Rick was thorough. He has a clear plan, and outline for things to get…read moredone and we were good to go. That's where the great service ended. we had to keep reaching out for the initial contract and once we did we had to get it corrected several times. Once we got started, the first couple of treatments to the lawn went well, but then the quality and cadence of the lawn care fell off tremendously. It got to a point where we were getting letters from the HOA about our weeds (this had never happened prior to using the service). After paying approximately $2k, we ended the contract. What was most disappointing though was that after we paid, we received a notice from them that said they were going in a different direction with their business model. Wish I would have gone to another vendor before shelling out the money we did. They did help remediate a trouble spot in the lawn that was messed up by the county fixing a concrete walkway, but other than that, I expected more. I do believe them to be good people and hope that this is an anomaly.

From the owner: Our business is 100% customer centric, and Christian centered. We love our customers and work hard…read morefor their delight. We offer many free services for disabled vets, and homebound or wheelchair bound Seniors

Markham Visuals was referred to me through Yelp's project system. Jamie is super responsive and…read morevery good at what he does. You can tell he loves plants and landscaping design. He helped me pick items that would do well considering the soil and sun exposure, and everything looks great. His team was awesome to work with, too. They totally reworked several garden beds, trimmed trees and even relocated stepping stones from the side yard to be the new walkway between the house and garage. Their pricing was fair and I was on the schedule pretty quickly. I could not be happier with the results!

Jamie was great. He responded to every question and inquiry that I had. He even helped me after I…read morehad put the project on hold. You couldn't ask for better customer service service and Jaime truly followed up on everything he said and even showed up for free. He was responding to my text as late as 9 PM and as early as 7 AM which really helped me due to my busy work life.