My sister recommended me/us here after I had HAD IT with Eastern Dental (due to super long wait…read moretimes, even with appointments, plus some office disarray). I definitely made the right choice! I was warmly welcomed by "Jo-Jo", who is super sweet and bubbly. (I even liked her look). Paige, the dental hygienist, and I spent so much time together with me as a new patient that I thought she may be my new best friend, lol! She did a thorough job (without hurting me AT ALL) and was very nice and personable to boot. Although I received some bad news, it was delivered in the best way by Dr. Balling. He was great too - very down to earth and kind. [It's great to go to a private dentist again versus a "chop shop." (In Eastern's defense, ONCE you FINALLY get back for your care, they did a fine job or we wouldn't have been there for so many years . . . it's really a shame that they ticked me off one too many times, but everything happens for a reason!).] Thanks sister :)

Dr. B and all of the girls at the office make every visit exciting--which I know sounds weird,…read morebecause who actually thinks the dentist is exciting?! But they truly make each visit feel personal, comfortable, and nurturing. I always leave feeling taken care of!

First timer giving a bad review. I am having an issue with Dr Turner Romanko's office and I've…read morecalled Cathy (office manager) two weeks ago to explain the situation. (keep getting billed from a broken tooth done by the oral surgeon who is handling the situation- different office) (came to Dr Turners to fix the tooth) Like I said, I left the message two weeks ago with the front desk person. Instead of calling me back she sent me a letter (replying to my call) In this said letter, it stated that I didn't make the complaint (of my sons broken tooth) until 4 days after the procedure, which is not true. Procedure was done on a Thursday and I spoke with the surgeon on that Saturday when he was away. Surgeon called me back from his vacation! Instructed me to call my son's dentist to fix it and he would foot the bill. Called Dr Turners office that Monday and they got my son in that day to fix it but the bonding keeps coming off the tooth. After getting this letter yesterday, I called Dr Turners office and Cathy is off. Works Tues, Wed, Thurs. Then I called the surgeons office. He actually called me back today to further understand what Dr Turner's office is saying because none of what Cathy said happened at the oral surgeons office was true. Instead of calling me back, she made up information and made it out to be our fault when my son's tooth was broken during a procedure. At this point it's not about the copayment, it's about what's right. The last sentence of her letter states, "We consider this matter resolved and appreciate your understanding." Does not give me a chance to explain what actually happened. Moral of this text is to stsnd your ground. Your integrity is important. Cathy was not there at the time of surgery and is making up stories about the surgeons office. Also- still hasn't called me back. That's an unprofessional establishment, if you ask me. Not to sound dramatic but my son was the victim in this situation and Cathy and Dr Turner are making it look like I did not report this quick enough and who knows if his tooth really broke during surgery. And any further problems with the tooth is on me. When in fact the surgeon said it's not! The actual moral of this text is to return a patients phone call and all of this would have been avoided. She called the wrong people and took their word. Needless to say we will not be returning to Dr Turner Romanko.

Dr. Sullivan and Dr. Darji provide excellent dental care. The office staff and assistants always…read moreexplain things clearly. I have been going to the Medford office for almost 40 yrs. I highly recommend this practice for all dental concerns

So, June 2019 I'm visiting my dad from San Diego, CA. I had been to a huckster dentist in SD about…read morea month before who told me he needed to do a "deep cleaning" because my gums were receding quite a bit. He told me out of pocket it would cost me about $2000! Something was fishy about that. He didn't do any type of cleaning the day of the visit. Just sent me home with an upsale of a deep cleaning. I'm visiting my dad and I tell him about the con-artist dentist in SD. Also, I had a terrible gum sore at the time. My dad urges me to go to his own dentist, Dr. Ni. I'm skeptical due to my previous encounter in SD, but decide to give it a shot. Well, I get in there and Dr. Ni sees exactly what the issue is with my sore gums. He tells me to get some Anbesol and apply it daily. It should go away on it's own. It does within about 1 week. Then, I explain to Dr. Ni the news about the dentist in SD trying to pry $2000 out of me for a "deep cleaning". He and the dental hygenist look at me and go "what? that's crazy!". So, Dr. Ni pulls out his tools and starts cleaning my teeth on the spot. During the cleaning he actually says "this is a deep cleaning by the way". I felt very comfortable and appreciative because I realized at that time, I was in good hands with a dentist who actually cared about the patient and not about lining his own pockets. The cleaning he did was a "deep cleaning", but really felt like a standard cleaning. He did an outstanding job either way. The cleaning was covered by my insurance (Aetna), so I didn't pay anything for it. I loved my visit with Dr. Ni and if I lived closer, I'd be in there at least once a year for my check ups and cleanings.

Dr. Ni and his staff are the best! Excellent care and they are friendly and accommodating. Highly…read morerecommended.

I recently visited fresh dental and I must say, it was a fantastic experience from start to finish!…read moreFrom the moment I walked in, the warm and friendly reception staff greeted me with smiles, making me feel welcomed and at ease. Dr. Luong impressed me with his professionalism and expertise- he answered all my questions ( since I have some dental anxiety) without rushing- you can tell they genuinely care about their patients! The hygienist was amazing wow- gentle and skilled best cleaning I think I have ever had- thanks fresh dental I definitely found my new office!

Very clean office and super kind staff! I love this office and would recommend it to everyone!!read more

I am so p*ssed right now, that I am speaking this review into my phone as I am driving late to…read morework! I had scheduled a dental cleaning about one month ago for 9:30 AM. (When I walked in at 9:15 AM, I had a bad feeling because the waiting room was piggedy packed!!!) At 9:45 AM I checked with one of the girls at the front desk as to when I would be taken back. She said that she would go back and find out and come back and let me know. That never happened! The patient next to me had a 9 a.m. appointment, and was still waiting for his "turn." At 10 AM., I went up to the front desk again and told her that if I wasn't called back by 10:15 AM that I had to leave because I had to go to work. She told me that three patients were still ahead of me! WTF?!! She softly apologized to me and said other patients had complained of the same thing (waiting too long / being taken LATE). So why don't you change your protocol or scheduling of appointments?! Now they will be losing myself and my two children as patients!!! THREE PATIENTS GONE and I bet more will follow suit! The girl at the front desk, offered me April 24th as a reschedule. Uhh NO! Seriously?!! FIT ME IN FOR YOUR ERROR!!! There are way too many dentists, doctors etc., providers to have to deal with incompetence! DO BETTER! I requested my dental records; thankfully there is no cost for them and I now will be going to my sister's dentist! I am now late for work, did not have my teeth cleaned, and I'm in a foul mood! Farewell Eastern Dental!!!

The doctor was lovely and caring. The problem was an "emergency business meeting" that started in…read morethe middle of office hours. At 3 PM all of us were told there was a meeting called and we'd have a 30-45 minute wait. I had a silent infection festering and cardiac issues. I was very worried, sitting in chair for more than an additional hour. I overheard employees talking about the stressful meeting that was called. Your doctor and assistants were awesome, your focusing on business while nervous or sick patients are waiting is where I see improvement in needed. Support your doctors and technicians rather than distracting them with nonsense.