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    Bonhams

    2.4 (47 reviews)
    Ultra High-EndAntiques, Auction Houses
    Closed 9:00 am - 5:00 pm

    By appointment only

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    The wooden crate and insurance of nearly $400.
    Jim B.

    NO STARS FOR BONHAMS. I was successful bidder on two prehistoric Native American bowls at auction in June 2024. They were shipped and insured by Bonhams "bespoke shipping" for the fee of nearly $400. One of the bowls arrived broken in 19 pieces. Auction house stated that since I opened the wooden crate after the five day window and the bowl that they auctioned was reconstructed, the insurance that they sold me did not apply and I was basically out of luck. I followed up with both the delivery company UPS and the auction platform Live Auctioneers to no avail. I am out over $1,000. I have an estimate to professionally reconstruct the bowl for about $500 more. Unfortunately, a known name like Bonhams no longer has the prestige it once did. I have waited this long expecting some type of acceptable resolution. Unfortunately, after four months of effort, it is not going to happen. A similar incident is noted with someone else in a 2-6-2024 review at the SF location. BEWARE of BONHAMS.

    This is after when they had someone glue in a lens that is not floating and has chips in the 'new' crystal and glue gobs oozing - horrible
    Laureen V.

    If I could give a negative rating I would. My experience with them, over the course of a year, was extremely disappointing! After taking a watch of mine on consignment which they offered to restore and then put into auction, after many requests on my part as to the whereabouts and status of my watch, they finally sent it back to me damaged, not restored, with missing parts and completely ruined! After months of asking them pay me for my ruined property they have failed to make me whole, failed to acknowledge the damage their employee did to my property and refuse to compensate me for my ruined property that I entrusted to their "expert". I do not recommend this company to anyone. Be aware.

    This was not one of the more spectacular pieces, but neither was the price... so I bid and got it!

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    14 years ago

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    13 years ago

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    16 years ago

    Helpful 9
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    10 years ago

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    14 years ago

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    13 years ago

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    13 years ago

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    Page 2 of 2

    Ask the Community - Bonhams

    Review Highlights - Bonhams

    . I will never pay full price for antique furniture, paintings, rugs or jewelry again.

    Mentioned in 2 reviews

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    Bonhams - antiques - Updated August 2026

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