We had the absolute best experience working with Dianna. From the very beginning, she listened…read moreclosely to what we wanted and guided us through every step with patience and professionalism. She was extremely quick to respond, never pushed us, and consistently went above and beyond to make sure we felt confident in our decisions. What really stood out was her ability to see things we would have missed and fought extra hard for us during negotiations. Dianna is someone who truly cared about finding the right home for us rather than just closing a deal. Thank you so much Dianna for your hard work!

Dianna was great! She showed my husband and I a few rental properties. We found several we liked…read morebut felt it would be better to wait and purchase. Will reach out to her once we have a larger down payment. Thank you so much for taking the time to show us around Orange county! Will also reccomend her to anyone looking for a retirement community because she is so familiar with Laguna woods.

I am so grateful that I met Jon and Kathy Wallin. It was a pleasure working with them to find my…read morenew home in Laguna Woods. They are very knowledgeable of the area, and they also live in Laguna Woods. My journey started back in June 2023 when I took the LW bus tour with some friends to see the entire community. The tour provided a general overview and impression of the community, the beautiful grounds and the amenities. The part that was missing from the LW bus tour was information about the business details, how it all worked and the next steps to learn about a property. The tour guide suggested that I find a relator to help me learn about the leasing and buying process. I found Jon and Kathy Wallin after reading their yelp reviews. I called Jon and he suggested I come for a visit. In September 2023, Jon and Kathy gave me a personal tour and showed me a few properties and the community. It provided a great opportunity to learn, ask questions about co-ops and the real estate process. I really enjoyed the tour and knew then I would seriously consider moving to Laguna Woods in 2024. Jon and Kathy kept in touch with me for the months after the tour to see if I needed anymore information during this time. June 2024, I decided to sell my home in Los Angeles and start planning a move to Laguna Woods. Jon and Kathy helped me find a place to rent for a 3 to 4 months while I looked for a place to buy. This proved to be a huge advantage to live there and learn about the different neighborhoods and look at properties. November 2024, I moved to a rental and started looking to buy. January 2024, I purchased a home and closed end of February Jon and Kathy were invaluable during the entire real estate transaction, inspection and HOA process to make this as seamless as possible. They are professional and so generous with their time, and I couldn't have navigated the process without all their support and kindness. I highly recommend Jon and Kathy Wallin to help you to find a home in Laguna Woods.

We have had the pleasure with working with Jon and Kathy Wallin for 2 real estate transactions in…read moreLaguna Woods Village. Their understanding of the workings of the " Village" made the process smooth and effortless. Their knowledge of the "Village" as well as the needs of California real estate transactions, makes them the GO TO TEAM. It is a pleasure to know them.

Disclaimer: This review reflects my personal opinion and experience based on publicly filed court…read morerecords, escrow communications, and my direct involvement in a real-estate transaction that became the subject of litigation (Tyson v. Correa). It is not a statement of undisputed fact, does not allege criminal conduct, and is shared solely for consumer awareness and due-diligence purposes. In my opinion, based on the documents and communications involved in Tyson v. Correa, serious concerns arose regarding the professional handling of escrow by Olivia Mercer during a real-estate transaction that ultimately did not lawfully close. From my perspective, escrow proceeded in a manner that did not adequately address fundamental issues affecting the validity of the transaction. Throughout the process, escrow communications and document processing continued despite unresolved questions regarding legal authority. The individual induced to sign transaction documents was not the lawful trustee and did not have verified authority to sell or convey the property. In my view, this was a material issue that warranted suspension of escrow activity until clarified. Instead, the transaction appeared to continue as though it were routine, despite these unresolved inconsistencies. There were multiple warning signs that, in my opinion, should have prompted escalation or a pause in escrow, including conflicting trustee information, inconsistent instructions, and communications that treated a known tenant as if they had authority to act on behalf of a trust. Based on my review of the records, these issues were not clearly resolved before escrow activity proceeded further. It is my understanding that escrow officers are expected to act as neutral parties and to refrain from facilitating transactions when documents are facially inconsistent or legally unclear. In this situation, I believe escrow should have required verification, clarification, or withdrawal rather than continuing forward under uncertainty. Allowing the process to proceed under these circumstances, in my opinion, exposed all parties to unnecessary legal and financial risk. I am sharing this experience to encourage buyers and sellers to protect themselves. Do not assume that escrow, title, or agents have independently verified authority simply because documents are circulating or deadlines are approaching. Independently confirm ownership, trustee authority, and escrow instructions, particularly in trust-related transactions. If anything does not make sense, stop the process and seek independent advice. This review is offered as a cautionary perspective so others understand the importance of due diligence and active oversight in real-estate transactions.

Big shout out to Debbie at Generations Escrow! She made my two escrows a breeze. Debbie is a true…read moreprofessional and naturally works very quickly. She was always available when I had questions and went out of her way to make things easy and make sure we closed on time. Highly recommend! P.S. She's also really cool, and fun to talk to :)

Poor communication and does not keep customer informed. I agree with Terry M post rating this…read morecompany with a 1 on all points. Crysten Perez is rude and clueless on what is going on. If your agent recommends this during selling or buyer a property in Laguna Woods, ask for someone else. Terrible customer service!

As a Realtor myself in Arizona, I am well aware of the significance of the Escrow Agent/Officer and…read moretheir role in keeping all parties informed (both the Seller and Buyer) during the entire purchasing transaction. I recently closed on a property in Laguna Woods, California and had the worst experience with Corner Escrow agency. They were horrible in keeping everyone informed through the process and even responding to emails. As the Seller, I had a few questions with the closing statement and contacted the Escrow Officer, Crysten Perez, and when I called she was incredibly rude and curt on the phone. She could barely end her sentence before I already heard a "click". I then emailed the "team" and eventually did get a response from Stacey Cope who explained/answered my questions. We apparently closed at 4pm, however, NO ONE from Corner Escrow informed me, the Seller (in AZ this is REQUIRED for the Escrow Officer to notify all parties). I had to inquire to the "team email" and THEN I finally get a response from a sub-agent at 7:48pm that we did, in fact, close at 4pm. Even at that point, Corner Escrow did not respond to the "team" email. In fact, upon closing, they have not responded to ANY of my emails. What kind of an escrow company is this? I had to ask if the funds have been wired (imagine if they were waiting for my wiring of funds - I bet they would be communicating with ME). I never received notification that the funds were wired, successfully sent, literally no communication unless I initiated it ... N-O-T-H-I- N-G. I had to go to my bank and check in order to find out that the funds were wired. If I've learned anything, I feel Corner Escrow does not follow their legal duties and professional standards at least to the Seller and they certainly do not abide by the Escrow Law which states that they are required to notify ALL parties of pertinent information ... the fact that escrow has closed, I would think, is pertinent information (?) The status of funds being wired to the Seller, I would also think, would be pertinent information. Their communications skills are zip and when purchasing/selling property, that is not what I want. I would advise that you choose your escrow officer wisely and find a more professional, courteous and trusting escrow company for the sale and/or purchase of your valuable property and STAY AWAY from CORNER ESCROW.

I worked with Bob DePew and Laguna Premier Realty to buy one home and to sell two others in Laguna…read moreWoods. The quality of service was outstanding. Bob was found to be highly ethical and had genuine concern for my family's best interest in all transactions. He surrounds himself with a team of professionals. This team made both purchase and sales transactions very easy. Guidance was provided throughout the realty and escrow sides of all transactions. I will use Bob again in the future. Larry M.

This review is for one agent Lisa Post Letourneau. I'm not sure if she has a mental illness, or…read moredeliberately lies and doesn't disclose pertinent information about a property. Be careful when dealing with her (if you can't avoid working with her). Do research on any property she represents: Has there been a history of mold? Any geological issues? What maintenance does the property need? Are appliances safe? Has anyone died at the property? Anything you can think of that an agent who follows the law would be cognizant of during a sale or rental. She says one thing one day and does a complete 180 the next day. Many agents have had issues with her unethical ways.

Thank you Ray Chen and Rainbow Realty. The value Ray brings to his clients is unsurpassed, the…read moreexpectations needed in this industry with low volume in finding the right property and a budget to consider was a challenge. Ray Chen was patient, and accommodating to my needs, finally finding a lease and including so much paperwork he guided me with along to process. Took the time to measure furniture, making sure my large pieces would fit. The emails to come in order to secure my potential residence were broken down for my understanding in the leasing world and how much it takes just to qualify. Finally the move has been accomplished, and still Ray is checking in to make sure all is well! Learning about Ray through my process I must add what a wonderful family man he is with the kindest qualities. Please don't hesitate to call on Ray Chen when you are in need and exploring the real estate industry whether buying or selling, he's simply the best!

NIGHTMARE - best describes my experience with these people…read more unprofessional, incompetent , they just don't care. I advise retaining a lawyer if you have to work with this office. I had to. example: 10 days before closing my agent told me they had to extend closing for two weeks until December 26. the reasons (excuses) were laughable. I went for the final walkthrough and NOTHING had been repaired- more excuses.....I the buyer-with cash! I'm too frustrated to continue

Great team! I recommend them for all of your real estate needs! They are knowledgeable, really…read moreknow their business, and can answer all your questions!

From the owner: Over 70 years of combined experience here at EXP Realty’s LThreeRealty Teamread more

Theresa Choi who made what can often be a stressful and overwhelming process feel smooth,…read moremanageable, and even enjoyable. From the very beginning, Theresa took the time to really understand what we were looking for and what mattered most to us. She never made us feel rushed or pressured, and instead approached everything with patience, honesty, and genuine care. It was clear that we weren't just another transaction--we were people she truly wanted to help. What stood out most to me was how responsive and thoughtful Theresa was throughout the entire process. No question was too small, and no concern was ever brushed aside. She always made sure we felt informed and confident in our decisions, which meant a lot during such an important moment. Beyond that, Theresa is incredibly knowledgeable and skilled. Whether it was navigating negotiations, handling unexpected challenges, or offering practical advice, she consistently went above and beyond to make sure everything worked out in our best interest. I'm genuinely grateful we had the chance to work with Theresa, and I wouldn't hesitate for a second to recommend her to anyone looking to buy or sell a home. You'll be in excellent hands.

Marcus is extremely knowledgeable and helpful. He was involved throughout the remodel process and…read moreoffered his insights along the way. With his guidance, we had a smooth selling experience. We highly recommend Marcus and Dan Choi Real Estate.

Brent and team is great. Deserving of 6th star, but yelp only has 5 stars! Very thorough with…read moremonthly statements and high level of professionalism. From issues with electricity setup, and duplicating mailbox keys to the highest level of professionally managing leases, all happy here!

I have had business dealings with the Heflin family for more than 20 years. I first had dealings…read morewith son Brent Heflin through his work as a property manager and realtor in Long Beach. I later bought a bought a beautiful building there with Brent representing me. When my wife and I moved to Laguna Woods four years ago we had the excellent representation of both Phyllis and Van Heflin, who helped us purchase our home here. Following Phyllis and Van's advice we found a home that is perfect for us. We have now had three friends follow us into Laguna Woods Village and daughter Jennifer Heflin has been the go-to person in each transaction. Jennifer has deep knowledge of the Laguna Woods property market and her helpful manner, excellent customer service and integrity has served our friends well. I recommend the Heflin reality group without reservation. It doesn't hurt that Phyllis and Van Heflin are known as Mr. and Mrs. Laguna Woods!

We were looking to do a 1031 exchange for a property sold in Los Angeles. We wanted the new…read moreproperty to be in North San Diego County. Anna researched the neighborhoods that met our criteria and started sending us information about properties right away. We really appreciated the fact that she physically checked out the neighborhoods to make sure that they fit what we wanted. She also contacted the sellers' realtors to make sure that we had HOA and other financial information ahead of the timeline for making offers. We ended up buying two smaller properties and closing ahead of schedule. On the personal side, Anna is very responsive and very kind. Her response time for questions and concerns is incredible and her paperwork is impeccable. She helped us get through inspections and contracts sometimes almost line by line. Given the tight timelines between our sale and the purchase, having Anna represent us, saved us time, aggravation, and money.

Anna recently help me sold my place in 5 days and closed in little over 2 weeks. From the time we…read morecontacted her for the sales till close, Anna was on top of everything. She negotiated the staging contract, scheduled professional photographer, published on MLS and hosted open within 5 days. Once an offered was accepted Anna followed the escrow process closely, guided us throughout the document review process, kept us updated on the progress, and communicated with the escrow company to ensure closing as planned. In fact because of her due diligence we closed almost 1 week ahead of original estimate. If you want a hands off experience Anna is your agent. house