I used to like go here, because generally service has been good, staff professional, but I'm…read morebeginning to wonder if I am valued as a customer. I came here to a scheduled 9:00 AM appointment to have my transmission fluid and brake fluid changed as recommended from a previous visit. It's now two hours later, and I haven't been advised how much longer I will need to wait. Toyota in general used to be a very welcoming company when you brought your vehicle in for service. Often they had coffee, water, often snacks available while you waited for your vehicle. They usually offered a car wash too. I noticed this when my dad bought a Toyota in Mansfield OH and when I bought two Toyotas from two different dealers in the St Louis metro area. The Toyota customer experience is quite different now and I am beginning to wonder if I will ever buy another Toyota from a Toyota dealer. It feels like the customer isn't valued nearly as much. I don't know if this is a problem endemic of Toyota as a whole or just the individual dealerships. Somewhat recommend.

Came in for an oil change and attempted to order a second key for my car under my warranty. The…read moreemployee in the parts and tools department was extremely aggressive and unpleasant, and his behavior made me feel physically unsafe. I ended up leaving and calling a dealership an hour away instead. I won't be returning here for oil changes or any other service.

In regards to the bad review for Kyle's Auto Mall LLC, I myself have been with him when he has…read moreviewed these cars and I assure ANYONE,that Ron is truly HONEST when it comes to selling his cars...If something was wrong with the vehicle before purchasing from the auction that the mechanic didn't find was not Ron's fault...Grow up people‍Ron normally always will fix the mistake if you contact him....I know for a fact Ron doesn't cut corners at all..He takes care of all his customers with kindness....So if you had an issue with this company I assure you it had to do with you being a problem customer

Ron at Kyle's auto mall is definitely the type of salesman that you don't come across often. He…read moregenuinely cares about his costumers and goes the extra mile to make sure that they're taken care of and satisfied.

Express Motors made the car buying process very easy. I did my research and drove 3 and a half…read morehours to pick up my 2009 Toyota Tacoma, and I could not be happier with my purchase. The frame was immaculate and the carfax told me everything I needed to know. It was a pleasure to work with Robert. Not including test driving, Robert worked with me and it took less than an hour to get my truck bought.

BUYER BEWARE: After looking online at a Tesla, I decided to go check it out in person. I was told…read morethat I could not test drive it. I told my father about this, and he went to see if he could test drive it. He was permitted to take it for a test drive, and when he mentioned that I was there earlier, and the salesman said that he doesn't allow 20 year olds to test drive. (I'm 36 but look young). This is agism at its finest. Although I had the cash to pay for the car, I will not support a company that would allow blatant discrimination.