Fox property management has been the best property management company I've ever had the pleasure of…read morerenting from. As a millennial, I've done my fair share of cohousing situations and I think that the way that they navigate roommate changes and repairs has been as seamless as possible. There's been a lot of odds and ends work that needed to be done on the property that I lived in and they were always prompt to send out a repair person within 24 hours of a request being sent. They would even follow up with us when we may have let a contractor slip through the cracks. I highly recommend them and all their staff has been nothing but courteous and kind. Claire was my specific point of contact and whatever they are paying her isn't enough for how hard that girl works. She doesn't miss a beat and always makes times for tenant questions or concerns. A rockstar employee for a great woman-owned company.

If I could leave a zero star review, genuinely I would. I have never experienced a more…read moreinefficient, unprofessional, and flat out awful property management company in my life. I've lived in this house for about a year now, and before any of the current situations were even a problem, there was a leak in my ceiling when I moved in and it took them weeks just to fix it before I could move into this place. I had to pay extra at my apartment complex because of that. there have been multiple broken items in this house that they refuse to fix like the dishwasher the fridge in the dryer because they claim they're still "technically functional". This most recent incident was a leak in the ceiling again that we noticed and put in a maintenance request for that took eight days to even be noticed and nobody did anything about to the point where we're at 11:50 PM three days ago there was an actively in my ceiling. It took the 24 hour emergency line 30 minutes to answer for them to tell me that nobody was showing up, but that they would put in a maintenance request in the morning. I had to call the plumbing company on my own to schedule someone to come in because they didn't do it. It is now taking 72 hours for a restoration company to come fix the hole in my ceiling because there has been a miscommunication between every single company that has tried to come out and fix this problem. they will not answer the phone. They will not relay any information and they are genuinely one of the most lazy awful companies I have ever dealt with. on top of all of this without any prior communication they waited until the very last last minute that they could to tell us about our termination of tenancy. You're supposed to give at least a 60 day notice and they waited until that last day of the 60 days with five minutes to spare on their business day and the cherry on top is that they literally taped it on our front door. There was no phone call. There was no email. There was no other way to reach out. They literally taped it on our door. I would rather live in my car than deal with this property management company again and I will be getting my lawyer involved.

If you are looking for a college home near the University of Denver (or any where else that Four…read moreStar manages), please try your best to stay away from Four Star. As a resident of 2 years at my Four Star rental property, I have experienced mediocre service throughout my time but nothing TOO atrocious (so for that I award 2 stars)...but nothing has been as bad as the experience my roommates and I have endured this last week and a half. ***Here is a list of major complaints that I urge you all to check out before even considering renting a home with Four Star (beginning July 7th, 2020 through the current date): - No notification of workers being on our property for extended periods of time (unidentified individuals with unmarked vehicles). As a house full of women, this is an extreme safety concern - Resident's car was asked to be moved, then blocked in and covered with sawdust from the trees that were removed. This was destruction of personal property - Portion of the fence that is facing the street was down for an entire weekend, exposing all of the residents' personal items in the backyard while residents were out of town, and now the entire fence is down leaving the entire yard exposed. - Emergency line was called multiple times regarding these issues with no solution - All of the sheds were destroyed on 7/14, but residents were not notified and still had personal items in the sheds (Pots, tools, benches, a small grill, and pool toys). - Personal items (tables are covered with tools, tarp is under a pile of wood, and tables/chairs have been used and dirtied) have been used by the workers without the residents' consent - Zero communication from Four Star via text, call, or email to prepare residents that workers will be on the property. This is a major safety concern. - Multiple emails with zero follow up - Multiple calls/messages with zero follow up - Residents were able to contact a Four Star rep on 7/13 regarding the emergency complaint (fence + AC), but no follow up has been given from Four Star in over 48 hours. - Resident was able to contact a Four Star Leasing Agent (Cody, he was lovely) on 7/13 regarding the fence, and he said it would be fixed on Monday or Tuesday. No follow up has been given since. As reliable, respectful, and responsible tenants, we expected and deserved better than this treatment! Cheers.

I didn't even move in I signed the lease…read more I was told all the good stuff Only to come to the property to find out It's a smoking community There was dog excrement all over .. Documented it from a Tuesday through a weekend and you would think on Monday there would've cleaned up The cigarettes at the pool under the tables, the surrounding neighbors, porches debris. It looks like a hoarding situation. The amenities didn't work. She even bragged about the Starbucks, coffee and the heated amenities. Can't imagine what all of the other people who sued have been living with and going through with this company Do not do not do not do not do not sign a lease and rent from these people .. They treated me like absolute crap It didn't have to be that way Feel free to message me

Kristin is EXTREMELY friendly and personable, but has difficulty trying to juggle too much at the…read moresame time. Helping renters find housing seems to be her very charitable priority, by asking for lower rents than other property managers in the area and giving renter applicants every benefit-of-the-doubt and leases to people with questionable credit and criminal backgrounds and shaky references. Great for struggling homeless tenants! But a nightmare for landlords / homeowners! I highly recommend that people read Yelp's "not recommended review" that can only be seen by scrolling down and clicking on the link for it. I totally agree with it! - especially about the difficulty communicating with this agency and their frequent practice of lying (when backed against the wall when they don't honor their agreements). I tried to work with this agency for 3 years, but have learned from my mistake and will never be back! I had a WAY worse "nightmarish tenant" than the one described in Greg B.'s 3/24/2022 review, but instead of thanking BCR for helping me through it, I blame them for causing it - with their very lax tenant screening process! The extreme financial property losses I have suffered from my BCR nightmare far outweigh the small rental income I ever received. Homeowners and landlords BEWARE!!!

Over several days, I looked at rental houses in Longmont. At one of them, I met Claire, from…read moreBoulder County Rentals, and she showed me a lovely, and very comfortable place that I loved. What was even better is the remarkable customer experience I had with Claire. Unlike most of the other showings where the conversation was hurried, cold and transactional, this one was warm, welcoming and actually enjoyable. Claire was gracious, very knowledgeable and thoughtful - even helping me consider what it would be like living in the house on a daily basis to make sure it would be a good fit for me. It was like meeting a new best friend - easy and friendly. Being an executive coach, I was intrigued and asked about her business. She talked about her owner partner, Kristin, how much they love their work helping good people find good homes. A day later, I went to their office and met Kristin. These two are special - smart, warm, engaging - and they know serving their customers exceptionally well is essential. They get it. Michael L.

From now on, Gage is our team…read more They are energetic, responsive, competent, kind, generous, and get the job done. Everything you (or I) want in hiring a handyman, which is to feel totally supported and trusting that the thing you can't or don't want to do is going to get done and done well. Can't recommend them more highly.

We recently moved to Boulder and needed help putting together some game tables for our son. We had…read more3 of these to put together and Nick was up to the task. Not only did they get assembled in a timely fashion but the boxes/pallettes etc were all cleaned up and hauled away, no mess!! Nick is professional, courteous, timely, and affordable. I highly recommend Nick for all your construction, handyman and property service needs.

I wasn't sure how to think about moving back back to Boulder. A friend mentioned Boulder Property…read moreManagement as a resource to help me. Of course- they've been around for quite a while, I believe. I was able to use the information there to make a plan. When I made contact, the staff was very helpful. Still finalizing my plan but glad to show some appreciation.

BPM managed my two duplexes in Boulder. Initially, they seemed to do a good job. However, after…read morereceiving feedback from tenants, I found much deferred maintenance and some concerning issues. I no longer use BPM. Tenants alerted me this January they were billed $7193 for water; the bill had been accumulating since October. After determining there was no water leak, BPM informed me their approach was to take no action and wait for next month's bill. After four months, with still no resolution, the bill had reached $7193. The situation only changed when a water cut-off notice was served. Cut-off averted, BPM partially resolved the outstanding bill with Boulder, but left me to cover $966 that wasn't credited back due to their inaction, stating the bill was mine, not theirs. I remodeled two kitchens, using BPM as the contractor. E from BPM approved the final inspection. Afterwards I noticed: cabinets were misaligned, a cabinet door was hitting the microwave, a sink faucet was loose, a dishwasher wasn't secured to the new counter, and an electrical issue causing a dining room light to short out. I was contacted about the light and suggested the contractor return to repair it. After I took over management, I found E hadn't done anything! It had been improperly wired during the remodel and I was left to fix it at my expense. Sump pumps are installed in two exterior door wells to compensate for French drains that had long since quit working. I explained this to BPM and the need to keep them clear of debris. They did not do so, and when the door wells flooded, BPM called plumbers. I was charged $650 to jet the non-functioning drain, while they were literally standing on the clogged grills for the pumps. I protested the bill but to no avail. BPM never did clean the pumps. The plumber claimed the pumps were bad, however I've had them un-clogged and they work fine. BPM repaired a gate latch by using an excessively large lag bolt, which split the wood on the gate. The latch was missing on a second gate. BPM hired a drain service four times over five months to clear out the same shower drain. The tenants reported to me it was still clogged. I hired a plumber who fixed it on their first visit, while I was charged for the four ineffective cleanings. I could go on, but this gives a good idea of the quality of their work. Four of my tenants personally expressed their gratitude for changing managers.

I use Sustainable Property Management to manage my rental property. I really like their transparent…read morepricing and the fact they are very knowledgeable.

From the owner: Sustainable Property Management offers comprehensive property management services designed to meet…read morethe needs of property owners and tenants in Boulder County and the Denver Metropolitan Area. Our team of experienced professionals provides efficient and transparent management, ensuring that your property is well-maintained, your tenants are satisfied, and your investment is protected.

Super fast results! Was looking for a good tenant for an apartment and had one in less than a week!…read moreThanks!

Absolutely awful. Do NOT live in a property managed by this company…read more - Apartment was filthy and things were broken upon moving in - Constantly sends incorrect text alerts - Gives practically zero notice when agents or contractors come over to the apartment - Horrible at communicating effectively with tenants

Chris Wynja from Colorado Group has been wonderful in helping us find our perfect first restaurant…read morespace. We have been looking for several years and he has been so patient, persistent and knowledgeable in helping us find our space. We would highly recommend him to anyone looking for commercial space in Longmont.

We've been working with The Colorado Group for about seven years now and have been very pleased…read morewith all aspects of the business. The entire team has been great to work with and always understood the needs of our growing business. We're onto our second unit under the property management side of The Colorado Group and have enjoyed working with Susan, Valerie and Heather. They have always been friendly, professional and on top of all issues that arise. On the broker side, Jason Kruse and Micah Loeb helped us secure a space in the competitive Boulder market that checked all the boxes of our business. We worked so closely with them over the years I'm happy to call them good friends and will be certainly working with them for the next deal.

Scheduled disruptive maintenance during occupancy, significantly impacting our ability to use the…read morespace. Was consistently rude during house visits and in email communications. Initially instructed tenants to sign up for Xcel Energy on day one--which I did--but later signed up another tenant using their personal information, causing a billing conflict, confusion, and unnecessary hassle for everyone involved.

This guy (Sean) is the worst. My daughter stayed in one of his houses for 2 years. He requires rent…read moreto be paid 6 months in advance. If you renew your lease, he requires a 2nd damage deposit, 6 months before the end of the lease. Then 2 months into the new lease, you get your first damage deposit back minus a whole slew of bogus charges. Painting that was never done was one of those that I recall. It took much arguing back and forth via email to get him to pay us back, for him charging for work that was never done. At the end of the 2nd year, once that students had moved out, it took many weeks to even get a hold of him to, again, get our deposit back. Since he was outside of the 2 month window, he had no right to make any deductions according to CO Law. When we finally got a hold of him, he told my daughter that it was her responsibility to contact him to tell him where to send the deposit, and to "never call him again because he would not answer". Then he told her that it would be paid back electronically to the account that paid it, over a year and a half ago. An account number that he had all along. When we finally received it , it was short paid by about 1/3. Bottom line- this guy is a jerk, and a bully. Find another landlord on the Hill to rent from.

I am updating this review in response the owner Peter's comment…read more First of all, thank you Peter for taking the time to comment, however your response was inaccurate. I called and spoke to Mickey at the front desk on December 13, 2025. Mickey was kind and actually showed empathy and understanding after my daughter and her roommate received a second bill from Deborah in Sunnyside accounting office, stating that this be paid or a late fee assigned! The girls, her roommates parents, and I had called and emailed about these outrageous fees- which on top of very high rent was unacceptable. Taylor and Victoria acted nicely on the phone previously, but totally gaslit us and never followed up with us. NO ONE CALLED US BACK! On December 13, my husband contacted Deborah about the late charges, the called got heated, my husband got angry. I called back two hours later and spoke to Mickey, after asked if I could speak the the owner, she stated that Cody Ramos was the manager of Sunnyside as his Dad Peter retired. I was patched through to Cody, he did not call me. In fact, he said he would never have followed up because my husband was rude and said that our lease states that fees are levied for call outs for service- $85-$95, and that he had a huge pile of similar issues on his desk that he hadn't got to. I asked why then would accounting send the email without him having looked at our case- going on since October??! Plus we signed our lease with Boulder Property Management not with Sunnyside and there was nothing about call out charges in the lease. I was nice but firm. Cody agreed to drop the charges- thank you. But FYI: The house next door is also leased by Sunnyside- Peter. Again, being gaslit sucks. I'm a landlord also, and I would never in a million years treat my tenants this way. Beware of leasing from Sunnyside they have a 1 and a half stars for a reason. I did see the link to the BBB is currently active, it wasn't in December. It's a good resource.

My daughter and her roommates spent two years at a Sunnyside property and during that period…read moremaintenance was responsive, and the office staff was helpful. Unfortunately, at the end of their second year they experienced two floods within a period of a couple of months. Upon learning that there was no lead-based paint or asbestos on the property during repairs for the second flood, the owner was audibly relieved. According to him, a positive result would have led to additional permit and repair time - note, the lease indicates that the property is confirmed lead and asbestos free. We were initially told that the repairs would take four weeks, once the permits were obtained. A few days before the start of school, we learned through a voicemail that the apartment was deemed unlivable. Sunnyside did not assist with temporary housing required for the first week of school, which left us paying for a hotel, scrambling to find a new apartment, and hiring movers. We did at least receive our security deposit, but only after paying out of pocket for housing, move and new lease expenses. Even though Sunnyside was completely at fault, it was clear that their focus was on covering themselves, rather than helping their tenants.