Ok I must admit, it told me not to write if I know the owner or have a conflict of interest but to…read morebad. Really I'm just a girl who loves crazy old advertisements and furniture made of real wood, but I do work there. My boss thought of the term "vintage home furnishings store" when I was working on a report for class. "New" items are always coming in. There's always a huge supply of primitives, architectural pieces, metal office supply, rusty metal goods, old books, dish sets, furniture, jewelry. You can also sign up for workshops in Soldered Charms and Inspiration Boards. It's a great place to get decorating ideas for things you already have, or can just get at the store.

I'm giving this a 3 because the employee who helped us in store was incredibly nice. Would give him…read morea 5 but I'm beyond annoyed with the delivery issues. We were supposed to have appliances delivered today and were told they would call ahead to let us know they'd be here shortly. They were delivering 3 appliances for my house and 1 for my parents (they live up the street) and we gave them my phone number to call ahead. I double checked that was the number they would be calling before leaving the service counter after purchase. Well wouldn't you know today they supposedly made 3 attempts to deliver with no one home (I was one block up the street at my parents and able to return in under a minute as needed.) They called the wrong number (my dad's) and when he called back after missing their ONE call, they never answered and he couldn't leave a VM. Now delivery is going to have to be Saturday interrupting plans we've had all summer if we want them this week (we needed them ASAP.)

I have been trying for three days now to help a friend with a return of a washing machine…read more I am deeply disappointed with the inflexibility of the return policy and the brush-off that we received from customer service, both in person and online. She purchased a washing machine that does not serve her; she is almost 80 years old and has some physical challenges. The machine she purchased is one that she cannot use comfortably. All that we have been asking for is some consideration in returning for a different model. I have been told by Lowe's that my only option is to talk to Samsung, who tells me that my only option is to talk to Lowe's. $400 should not make a difference to either company. It hurts to know that Lowe's, who I have used for years for my contracting business, does not care for anyone over the age of maybe 30 or with physical challenges. The lack of consideration has been frankly appalling and does not reflect any empathy or care for individuals in situations such as this. Looking at market values today, Lowe's is at $268 billion and Samsung at $266 billion. The removal and replacement of a washer for someone unable to use it will not move the financial needle on those numbers, but perhaps caring for your customers would.

We are extremely pleased with the flooring project from Carpet One. Dave was very patient and…read morehelpful in assisting us to choose flooring. The young man from Story City, Greg Neff was not only highly skilled at his trade, but over the top courteous as well! Another gentleman laid carpet in one room. The same sentiment goes for him!

I highly recommend Carpet One in Ames, IA. their staff is awesome to work with. Abby helped me pick…read moreout the carpet I purchased for my home. I had a vision of what I wanted and she was able to provide just what I love. The carpet installers, Matthew & Jason were GREAT! They ended up doing so much for me as I've collected so many treasures over the years and I myself am unable to lift like I could 10 years ago. Not a single sigh came from their mouth as they did more than they should have. Thank you so much Matthew and Jason. I will be requesting their services in future flooring projects. I'm loving my new carpet and my feet thank you too! Karen Hunt