It's a nice hardware store for those who still support small business. The selection is a bit…read morelarger than you'd expect and they do carry a nicely sized inventory. The employees are super sweet. It's located in the heart of Boone and definitely spreads the love.

Dan and the workers there at Boone Hardware have always been very helpful and friendly! They don't…read morejust tell you where an item is, they will take you there and show you or help you find the part you need. Excellent store in my opinion!

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

Several times a customer, painting, plumbing and more. Ace people were always ready to help, and…read morethey did.

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

This True Value store is one of the closest hardware stores to downtown. It's easy to get to off…read moreof Grand or 63rd, but turning around a trailer could be tough in this parking lot. The store is really clean, and there were actually employees walking around being helpful. What I like about these sized stores is that you can find your way around and things are geared more to homeowner type projects instead of contractors or renovations. You want to come here for those smaller projects, or if you need advice on something in your house. I wouldn't come here to buy yards of topsoil or huge piles of lumber. For us, it was in and out in 15 minutes to buy a hose, some seed and fertilizer. Prices were good (be sure to check out their house brand - it was cheaper than the big brands), and I found the selection to be good as well. Oh, and they rent tools if you need them - especially garden stuff (like sod cutters or rototillers)

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

Love this store! We all shop online now days. So, if I go to a store, I come back only if the…read moreservice is great. Every single time I stopped at this store, their team helped me to find what I was looking for within a minute. Wow! I never had to wait for an associate to offer help as soon as I walk in. Love it! Keep it up guys! The best customer service in Ankeny!

Stopped in to make an appointment to get my garden tiller tuned up. Martin said to bring it in,…read moreand he should have it ready in 3 days. He had it ready the next afternoon. Martin is a great person to talk with and an excellent mechanic. I have already taken my lawn mower in for a tune-up and when the spring rush slows down, I've got a generator that could use a good thorough tune-up. Excellent service and very reasonable prices.

A really nice little hardware store. I stop here for everything but the most obscure of fix-it…read moreitems. They've got just about everything you might need from paint to tools to carpet cleaners. It does lean a little on the pricey side, and is probably not a great place for extensive home improvement projects but it is always the place we go to first for any of our repair needs. It's one of the many convenient and friendly businesses that make Story City a full-service community.

They are always very helpful and have a great deal of knowledge about their products. A nice…read moresolution in the story city area for home projects.

I purchased an item from the Merle Hay Urbandale location that went on sale for $300 less a few…read moreweeks later. Manager refused to refund the difference as most decent retailers would do. Was my first and last purchase from the store.

Bought a tool box and need parts. None available. So you buy a box and if you need a part you are…read morescrewed! Period.

I'm giving this a 3 because the employee who helped us in store was incredibly nice. Would give him…read morea 5 but I'm beyond annoyed with the delivery issues. We were supposed to have appliances delivered today and were told they would call ahead to let us know they'd be here shortly. They were delivering 3 appliances for my house and 1 for my parents (they live up the street) and we gave them my phone number to call ahead. I double checked that was the number they would be calling before leaving the service counter after purchase. Well wouldn't you know today they supposedly made 3 attempts to deliver with no one home (I was one block up the street at my parents and able to return in under a minute as needed.) They called the wrong number (my dad's) and when he called back after missing their ONE call, they never answered and he couldn't leave a VM. Now delivery is going to have to be Saturday interrupting plans we've had all summer if we want them this week (we needed them ASAP.)

I have been trying for three days now to help a friend with a return of a washing machine…read more I am deeply disappointed with the inflexibility of the return policy and the brush-off that we received from customer service, both in person and online. She purchased a washing machine that does not serve her; she is almost 80 years old and has some physical challenges. The machine she purchased is one that she cannot use comfortably. All that we have been asking for is some consideration in returning for a different model. I have been told by Lowe's that my only option is to talk to Samsung, who tells me that my only option is to talk to Lowe's. $400 should not make a difference to either company. It hurts to know that Lowe's, who I have used for years for my contracting business, does not care for anyone over the age of maybe 30 or with physical challenges. The lack of consideration has been frankly appalling and does not reflect any empathy or care for individuals in situations such as this. Looking at market values today, Lowe's is at $268 billion and Samsung at $266 billion. The removal and replacement of a washer for someone unable to use it will not move the financial needle on those numbers, but perhaps caring for your customers would.

One normal key at this ACE Hardware cost 6.99. Shocking! I have gone to many Ace Hardware's…read morearound the state of Iowa and they were half the price. Shame on the employee for not telling me before he cut the key. I wanted to support our local store but why should I care about them when they just rip us off.

I really like Ace. I don't have to worry about being hounded when I go here…read more It has everything that I need in a smaller store. The staff is always friendly. I have gone here on and off for years. The location is right in the heart of Johnston. You can get paint, lawn supplies and everything else that you could need. If I don't need any help then they let me do my thing and I can always find someone if in fact I do need someone.