Every single time I have shopped here (which is quite often), I am always greeted extremely…read morefriendly. And, ALL of the employees know exactly where everything is (even after the latest storms). Extremely professional, knowledgeable and kind. Thanks for being an asset to Ames, Iowa!!

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

Our basement was flooded recently due to a mishap. The whole team of ServPro has been fantastic to…read morework with. Joe, Gage, and Jill were amazing on the mitigation team! They've handled everything with the insurance so far, and made it easier for us. Would highly recommend.

Due to the recent storm our business had flooding in entry ways & secure areas. Servpro arrived…read morepromptly in the morning to dry the tiled flooring and the carpeted areas. They set up fans to dry the wet areas and made sure that the interior smelled fresh. Joe and Gage were friendly, professional and incredibly efficient. We were able to continue assisting clients while they worked. Thank you!

Very reasonable repair work on Toro mower. Needed self propelled feature repaired with new cableread more

We are extremely pleased with the flooring project from Carpet One. Dave was very patient and…read morehelpful in assisting us to choose flooring. The young man from Story City, Greg Neff was not only highly skilled at his trade, but over the top courteous as well! Another gentleman laid carpet in one room. The same sentiment goes for him!

I highly recommend Carpet One in Ames, IA. their staff is awesome to work with. Abby helped me pick…read moreout the carpet I purchased for my home. I had a vision of what I wanted and she was able to provide just what I love. The carpet installers, Matthew & Jason were GREAT! They ended up doing so much for me as I've collected so many treasures over the years and I myself am unable to lift like I could 10 years ago. Not a single sigh came from their mouth as they did more than they should have. Thank you so much Matthew and Jason. I will be requesting their services in future flooring projects. I'm loving my new carpet and my feet thank you too! Karen Hunt

They're the best! They were prompt, respectful and efficient. We had 11 trees removed in 2 days…read more They cleaned up everything and removed some logs and brush that had been on the property since before we moved in. And the price was lower than most! I'd give them a 10 if I could.

I'm another Ames resident with computer issues and after calling HomeTown Tech my issues are over…read more I chose them because they have a high Better Business Bureau rating but I'll stay because they are excellent at what they do. They went over and above the call of duty in helping me and my 2 computers. I moved here from CA years ago and this company has attributes that shout Iowa Nice. Very intelligent and very knowledgeable and highly skilled but with none of the gimmicks and hard sell pressure. None. I highly recommend these people - and I tend to be picky!

If your repair job goes smoothly, I imagine that Hometown Tech is a perfectly acceptable business…read more If there's any wrinkles or delays, good luck finding out about it until after you've spent 4 weeks waiting for your initial assessment. I was told 'at most 2-3 weeks, probably less' to get an assessment on repairing a laptop fan error. Narrow margin in the worst case, but I can deal with 3 weeks before getting my data back. One business day before the three weeks were up, I called to figure out what was happening- the only point of contact that I had was a new hire at the front desk, who could only tell me that my file was empty, but assured me that the assessment could have started, and that she'd direct the tech to call me. The tech never called. On Monday, I called at 2 PM. This was foolish, as the 10 AM to 6 PM hours on the google listing actually mean 'you can only reach people at 10 AM', so the automated voice messaging system told me to check the google listing for the business hours that they update daily. Tuesday, three weeks and a day in. I called at 10 AM, and was put in contact with the manager, who apologized for the delay. They'd had a family emergency and were gone for a week, and the 2-3 week backlog had gotten worse- fair enough. They told me my assessment was more difficult than expected, but she'd call the owner and primary tech in and the assessment would be done Thursday. Thursday, I hear nothing. Friday I call to pick up my laptop and cancel the job. I am fed up with the experience, with having to pull teeth to get any idea what's happening, and getting wrong information when I get information. I get an appointment for noon. Shortly before noon, I get a call from the owner who says they're putting it back together, hopefully in time for the appointment, and they expect the fan error to be fixed when they do. They don't have it finished, and it turns out the reason the assessment took so long was a key came off and part of the case snapped while they were disassembling the laptop, and they were trying to find a replacement. As accomodation and to mollify me they let me backstage and let me do some basic data recovery with their gear while the tech reassembled the laptop. +1 star I guess?? Unfortunately, once the laptop is reassembled the fan error is not fixed, and it's clear that it's not the kind of mechanical blockage that should be a quick cheap fix. At the end of the day my $50 assessment fee and four weeks of waiting got me 'unknown fan error that'll be too expensive to actually be worth fixing.' Worth the $50, but not worth the 4 weeks with no idea what is happening. Why is the business structured so the only point of contact clients have is unable to tell whether the assessment has started? Why does the manager being gone for a week mean a full extra week of delay? Why was I not called when it was clear they wouldn't make the estimate? Why was I not called when the breakage occurred? Why was I not called Thursday when it was clear they wouldn't make THAT estimate either? Why did I have to actively call at 10 AM every time to ever find anything out about the status of my case? It is partly my fault for accepting the initially stated delay, and it is partially faultless for the manager's troubles. Nonetheless, I fully regret coming here and will not be doing so again.

I was in a bind in November and had to move my things to a new location very quickly. I was…read morefortunate to find Westside Storage online. Working with Steve, the owner, was a delight. He was exceptionally helpful in making the move to his facility. He takes pride in making his business a success by treating his clients well and maintaining a clean facility inside and out. The gated access is a plus! I am telling my friends and colleagues about this exceptionally positive experience with Westside Storage and Steve.

Steve was always helpful and very nice. Unit was in good shape. I kept my car there for a semester…read more One block from a bus stop and would certainly recommend.

I brought them 2 service dress jackets and 3 pairs of pants for cleaning. They promised it'd be…read moredone in a week. They were done quicker than promised, and the clothes looked like they just came off the rack at the BX. One jacket even had a large, tough stain - but it was completely gone. They even have an automated service that give you updates on your order! It was $45 to get all 5 items cleaned, which was well worth the money spent. Friendly, knowledgeable staff, fast service, automated updates, professional job done, what's not to like? They're my go-to spot now!

Amazing staff and awesome work! Would highly recommend. They got a lot of things finished for me…read more(including a hem) on a tight schedule before a trip.