Samsung Battery replacement the afternoon I called. Very invested in getting my phone working…read morethat day. Gave me other consideration as to what could be wrong. Agreed to follow my result for a week and plan the next move if necessary Very good, timely response.

They do a great job cleaning up my phone when it's gotten jumbled and cluttered. Can resolve all…read morekinds of issues. And their fees are incredibly reasonable!! They are also patient in explaining and demonstrating how to do things myself !!

DO NOT COME HERE!!!!!! This guy is a scammer. We came to get a broken screen fixed. Instead he…read morebroke the back of the phone and attempted to charge me to fix his own mistake. He was also really disrespectful and started yelling at me. 7/19/26

Used my Google account without my permission to give himself a five star review…read more Broke my charge port when he replaced my screen and told me I had a bad battery and then a bad motherboard. Had no idea what he was doing

This is a non- corporate store. Only deal with corporate stores ( a warning and strong suggestion)…read more We upgraded to an iPhone-5 Pro. More than willing to help with the upgrade. But they would not process the trade in. They said we would get a label to process it. 1 day, then 2 days... no label. Called ATT with the order number. 'oh no label was in the queue to send you for the trade in'. The online rep got us a label and said to mail it in or take it to the ATT store. We tried to take it to this original store and they said we had to take it to a corporate store or the post office. They were the ones who did not want to do the trade in process. So they only want to sell. So now I hope the trade in goes through. ****** Warning: Go to a real corporate store and not this Albany ATT Store ********

One of the worst stores ever. First off, I have never had tempered glass before and decided to go…read moreahead with it and right away that cracked after a week and a half that cost $50.00. I have had multiple phones and this has never happened to my screen. It has a lifetime warranty that you have to pay $10.00 to get it fixed. I have had this phone for a week and a half. I tried to return the $65.00 case they said without packaging I can't return anything. I have this charger that I would like to return and can't do that without the original packaging. I know I was rude but, that is frustrating. Not to mention the person working there was absolutely rude, watching the football game and eating as i'm talking to him. Which is extremely rude. Not to mention we couldn't get ahold of the manager because he wasn't there. So, asks me if I can come back, it was about 7:30 I said don't you close at 8 Pm, he says yeah. So, you want me to go home and back so that you have time for your manager to text me.

Went in for upgrades recently and was helped by braddahs nate and Cody. There were some issues that…read morewere out of their control, but Cody stayed on it and got me taken cared of. Aloha Guys

Paige was amazing! I got there at 5 on 8/17. The store was quite full and her coworker decided it…read morewas OK to leave at 5. Than when her other coworker/manager got there around 5:30, he decided to stay in the back and not come help, even when she asked. Even though there were about 6 groups there. She helped me quickly and was very attentive. I hope those other two get in trouble :)

The worst! Made an appt at 5pm and the employeecame to help us, told us he would be right-back,…read morewent to the back room and never came back out, after 30 more mins of waiting he left out the front door. Waited another 54mins for another guy who was rude too!!!

Very helpful, polite and professional employees. Helped me with a difficult issue. Thanks for…read moreeverything.

This is a standard Radio Shack with all the regular Radio Shacky things in it. The staff is…read morefriendly and somewhat helpful, even though most will give you blank stares if you ask them anything too technical or out of the ordinary. Apparently they don't have as much inventory as the Corvallis Radio Shack since I'm often sent there for things they don't have in stock. Being a huge nerd, I spend way too much time and money in this store. Of course, the one incident that really stands out there is the bad one. I needed to switch cell phone providers since T-Mobile had horrible coverage at the time and the clerk there told me outright LIES to get me to sign up for cell phone service with him. Apparently he was just blindly saying yes to all my questions to get me to sign up, even though my cell phone couldn't do anything that he claimed such as bluetooth file syncing and tethering to my laptop for internet. So watch out for the shifty salesmen there! Overall it's a nice store and what you'd expect from a Radio Shack.

When Hobby Lobby first opened in the mall they had a special deal if you bought $10 in Hobby Lobby…read moreand brought the receipt to Radio Shack they would give you a free $10 gift certificate for Radio Shack. When I came in to get my GC the employee was very friendly and helpful. If I lived in Albany I wouldn't mind shopping here if they had something I needed.

Matt Fegette- literally a rockstar…read more Talked to him at the Oregon state fair about an issue I had in Vancouver Washington that I truly believed he could not help with. Turns out he could! He was sooo helpful with getting me set up with an internet I could actually use since the one the Vancouver team originally set me up with wasn't meant to work in my apartment. I was over a week with out internet because of the Vancouver team and as soon as Matt started helping me, the next day I had my internet set up and running. He was more than happy to help and was just such a great person to interact and get help from. I can only imagine all his employees are trained just as well. 5-star all around!

I wanted to add a new line to my Verizon cell phone plan. I went to the Verizon Victra store…read morelocated on 1365 Clay Street, Suite A, Albany, OR. I talked to Eric, the employee who patiently listened to my intention and explained to me my options. At the end of my first visit, i had a good idea but did not make any changes to my phone service. I told Eric I wanted to digest what he told me and I would come back to meet with him. When I returned after a few days, Eric was out of office. I was helped by another employee. I added a new line / phone. I chose an iphone because I have never own one. I also traded my wife's phone with a new phone. I keep my old phone. I thought things were all set up. But, they were not. All the 3 lines were not receiving network services. My wife and I returned to the store a couples of days later. Eric was in when we returned. Thanks to Eric, he helped us to contact Verizon and found the lines were not set up. Eric worked with the Verizon tech support to set up the services for us. It told about 2 hours to get things going. Eric gave up his lunch time to work on the issues for us. He is really a dedicated and knowledgeable in his job. I would recommend to my families & friends who need any mobile service to go to this Victra store and ask for Eric. Thank you Eric! My wife and I really appreciate your assistance to resolve our service problems. Best, See Choy & Julia

This is a great store, I came in because I had a problem with my computer and it wouldn't turn on…read more I walked in and they took off the side panel, found the issue within minutes, and fixed it. I expected to be charged like 20 bucks for it because he fixed it but he said we didn't have to pay him so he fixed it for free! I will come again.

From the owner: Guaranteed Computer Repair We provide 24 hour computer repair and internet technology services to…read morethousands of Oregon customers from Eugene to Portland.

High quality work. Quick turn around. Reasonable price. Friendly service…read more I had a blown fan in an ACER laptop. I dropped it off Thursday, picked it up Friday.

They did put about 3 hours of work into my computer as good faith with no payment. The owner is not…read morea very nice person. first off their hours on the internet are completely incorrect. This is how the owner talks to his customers. As the owner, I must reiterate that we are appointment-only and not open to the public. Today's slots were booked in December, and we cannot accommodate walk-ins or same-day requests. I have already provided approximately three hours of uncharged work in good faith. Our hours, availability, and policies have been clearly communicated multiple times. Continuing to argue or challenge them needs to stop. If this continues, I will need to begin charging for my time, and I may have to discontinue our engagement in charge you for the time spent. As the owner, I've already informed you that your item will be ready for pickup on Monday. If you continue to contact me or pursue this matter further before then, I will begin charging for the approximately three hours of uncharged time I have already provided. You have been warned. Any reply to this message other than "Sounds good, see you Monday" will result in me instituting that charge immediately. Please respect this boundary. I would not recommend anyone to use this company ever.