The store has moved to 9th Street. Is it a different staff? The staff at the old location did, yes,…read moretry to upsell, but they were honest and good natured about it. I visited Verizon today because my bill was wrong- Verizon continued to charge my husband and me international fees, despite the fact that we canceled those charges 5 months ago. (Three years ago, they did this to my daughter and her husband as well, and those extra charges were over $100 a month and very hard to resolve.) I was also charged a $32 monthly fee for an iPad, when I was told the charge would be $10. I bought a $50 protective cover for the phone which immediately cracked. I replaced it (why??) and the 2nd cover also cracked. The staff member said Verizon doesn't make the covers they sell and put on our phones, and it's not their fault. And they have a lifetime guarantee. Which made me wonder why the person who sold me the 2nd one didn't point that out. I would have been less annoyed and I wouldn't be writing this, my first negative Yelp review, if the employee had been more helpful, less irritated, less in a hurry to be done with me. If they'd acknowledged the company had made mistakes, instead of acting like the problem was the fact that I bought them to their attention. My family spends about $500 on our Verizon plan. My daughter said this is the way they are. Press hard to upsell and make it complicated to fix problems. Once our phones are paid off, we'll be looking for an alternative.

5 stars for Justin! I took my sister in to upgrade her phone a couple months ago and he was very…read morehelpful, honest and friendly. He explained everything in detail so we could understand (we had lots of questions and he was extremely patient)... We had a good laugh! He called later to let us know of a killer promo deal that was so good my sister and a few of us on our family plan upgraded as well. From start to finish he went above and beyond. Good customer service is hard to find these days and he did an excellent job... give this guy a raise!

This is a great store, I came in because I had a problem with my computer and it wouldn't turn on…read more I walked in and they took off the side panel, found the issue within minutes, and fixed it. I expected to be charged like 20 bucks for it because he fixed it but he said we didn't have to pay him so he fixed it for free! I will come again.

They did put about 3 hours of work into my computer as good faith with no payment. The owner is not…read morea very nice person. first off their hours on the internet are completely incorrect. This is how the owner talks to his customers. As the owner, I must reiterate that we are appointment-only and not open to the public. Today's slots were booked in December, and we cannot accommodate walk-ins or same-day requests. I have already provided approximately three hours of uncharged work in good faith. Our hours, availability, and policies have been clearly communicated multiple times. Continuing to argue or challenge them needs to stop. If this continues, I will need to begin charging for my time, and I may have to discontinue our engagement in charge you for the time spent. As the owner, I've already informed you that your item will be ready for pickup on Monday. If you continue to contact me or pursue this matter further before then, I will begin charging for the approximately three hours of uncharged time I have already provided. You have been warned. Any reply to this message other than "Sounds good, see you Monday" will result in me instituting that charge immediately. Please respect this boundary. I would not recommend anyone to use this company ever.

In my experience its difficult to find someone who is as ethical and honest as Tim. Its rare in the…read morebusiness world to find someone who is not just trying to gouge you the entire time. Who probably underbids himself a little and is more concerned with making sure his service is affordable. His business reminds me of that old phrase "they don't make them like that anymore". Really if your experiencing a computer issue and you need real knowledgeable help from someone who actually cares about the quality of the service being provided as well as making sure that he is not taking you to the cleaners then I would definitely bring your computer here. I live in California but I can tell you Im not going to ever deal with any other computer repair place even if all of my future business is by mail. Really its an exquisite experience and a pleasure everytime.

Excellent and very honest. He was hesitant to tell us to throw money at this old computer and then…read moreended up waiving the cost of diagnosis. We'll be a returning customer.

Took my desktop in because I thought it had a bad power switch. Plastech diagnosed it as a bad…read morepower supply but noted that the design was a proprietary design that would drive up the cost of parts. His honesty literally cost him business as I decided the machine was not worth fixing when parts and labor could easily approach the cost of a new one. Appreciate the honesty and Plastech will be the first place I go when I have another computer issue.

My college-age daughter spilled salt all over her MacBook keyboard and was unable to fully fix the…read moreproblem herself, so she called Corvallis MAC Repair for assistance. Unfortunately they did not adequately inform her of the fee structure, which is $149 for the home visit and then an additional $149 for each hour (billed in 1 hour increments) to repair water damage or $199 for each hour to repair non-water damage. The tech arrive at her residence promptly (which is why they get 1 star instead of 0) and after doing a few things with the computer for about an hour, informed her that he would need to take it back to the shop for a $450 repair. As this was probably more than her old computer was worth, she declined. She was then informed that she needed to pay $348 for the service visit ($149 base fee + $199 for an hour) which was "graciously" reduced to $298. Feeling completely overwhelmed and frazzled, she went ahead and paid the bill (with our credit card that she has for emergency purposes, which is why I feel entitled to write this review.) The next day, after the dust had settled, she reached out to them by email and then by phone to let them know that she had been under the impression that the tech was coming for a "free diagnostic" because they hadn't explained the fee structure to her when she made the initial call. They did not feel they had done anything wrong and would not reduce the bill further. For all I know, Corvallis MAC Repair might be excellent at repairing computers, but they need to do a better job of communicating the potential cost of a visit beforehand. Had my daughter known that it was going to be $298 minimum for the house call, she would have looked into other options. Lesson learned.

Super helpful and very quick. It was so nice to not have to even leave my house! Fabio was super…read morenice to chat with and he let me watch what he was doing and told me what everything was. It was great to get my Mac fixed after having it not work for over a week.

Ug vehicle turn into Flinstones model. They help with replace sparky box…read more Ug happy with people who help Ug. Ug will tell others to come.

The 9th St Corvallis Battery X-Change is a terrific find. Jay helped us fix our Bolt EV car which…read morewent dead as a result of a 12-v battery issue. We had no idea that a really knowledgeable technician like Jay would save us at least a week of waiting for our authorized service place to even look at it and then begin with 150$ charge for diagnosing. He replaced the battery and then helped with us how to handle the effects of the car's lithium battery's effects from the break-down. We'll return to Battery X-Change anytime we have any kind of battery problem or need in the future.

Wayne was very competent, knowledgeable, patient and professional. Highly recommend.read more

9/3/24 Absolute Computer Repair and Support (ACR&S) is an…read moreabsolute gem of a service provider!!! If your computer is ailing, or downright failing, do not hesitate to contact Wayne at Absolute Computer Repair, in Albany, OR. Wayne is not only highly skilled, but incredibly efficient, too! When my laptop started to show signs of discontent, I called Wayne with the issue. Despite his busy schedule, he had me diagnosed and repaired in very short order. Here's the added bonus, Wayne's rates are quite reasonable!! Call Wayne at ACR&S to alleviate all your computer pain!! :-) Dwight W.

I recently had an issue with my computer and printer, both were malfunctioning. I had been…read morereferred to INETPLUS so I gave them a call. From the moment the gentleman picked up the phone I felt like I had finally found someone that could help me with my problem and I was right. The nice man, Clinton, showed up the very same day, was clean cut, his car was not dripping oil all over my driveway and he actually had a very pleasant personality. I walked him into my house and showed him my computer and told him what the issue was but he actually had remembered everything I had told him earlier on the phone, finally!! someone that listens. Anyway, he said it would take a little bit to figure the issues out but that he thought he could definitely figure it out and I would be able to function on the computer once again. HE WAS RIGHT!!! and the really nice thing is that it did not cost me an arm and a leg. I would recommend Clinton and INETPLUS to anyone. Do Not Hesitate to call this company if you are having computer problems. Thank you for reading and I hope this helps you decide to call for help.