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    1. Boost Mobile

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    Brookhaven, PA

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    1 year ago

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    Metro by T-Mobile

    Metro by T-Mobile

    1.0
    (2 reviews)

    I went to this location to see If i was eligible for an upgrade to get a new phone. I told the…read moreperson working there i wanted to know If there are any promotions available to me. They told me new customers get a flexplan . I said im not opening a new plan I already have a plan. They then showed me 3 random motorola phones available for full price. I told them I just want a new phone and i usually pay around 160 every so often to get a new phone with metro. They said they dont do this. I said since when do you not do that anymore. I told them id be back in 20 minutes. I spoke to customer service who said i am eligible for an upgrade. When i went back I went to say that customer service said i am eligible for a upgrade. I was told this metropcs location is not corporate and to go to the Eddystone metropcs. I argued that i have always come here for upgrades and why can it not be done at this location. I left called customer service who spoke to this representative at the store they both exchanged employee id's and I was then shown the same 3 phones which mysteriously were the only ones in stock. I decided to go somewhere else for my upgrade.

    I went to pay my bill with cash I had 3 $20 bills. The guy at the counter calls his manager and…read moremanager says not to take my money because he believes it's fake. Now how am I supposed to pay my bill? Very unprofessional I hope it doesn't stay open too long because that's bad business. I work hard for my money for you to tell me it's fake it's not right. Where the fake bill pen to check.? Extremely unprofessional business practices.

    Boost Mobile - cellphoneaccessories - Updated July 2026

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