Just by being honest and explaining to people, the full ramifications of the things they're about…read moreto do to their account. don't trust them as far as you can throw them. I will never go there again unless I'm looking to get screwed twice.

After being in the phone with T-Mobile customer service, they said I can return a phone in person…read more However, this store refused to accept the trade in and told me to call the number I already called. I would give a 0/5 if I could. Rude and lazy

I walked in with a phone problem and the lady who help me was very patient and knowledgeable of the…read moresituation! I don't know how she did it, but she had my phone up and running unless than 9 minutes! I was so excited and happy. Every time I come here customer service is excellent! Plus their prices are beyond reasonable! I have an IPhone 14 Pro plus an IPad and my service is under $50 dollars! They are just as good as any other carrier that charges over $100 dollars per month! I'm sticking with Boost mobile! Thank you Boost for your low prices, great service and excellent customer care!

Needed to get my cracked iPhone 6 screen repaired in a hurry. This shop did a great job and at a…read morevery reasonable price. The owner even replaced the screen protector. Great experience and would definitely recommend this shop. They care and provide quality work.

Great service at a very reasonable price. They fixed my Daughters shattered iPhone 7plus and had it…read morelooking brand new in 30 minutes!

I had some professional computer work done here recently…read more The staff was professional, kind and courteous. They provided me with regular updates and estimates of what the work would cost, as well as what the problems were. I have been supervising offices and computers for going on 35+ years now. This was the best PC repair shop I've ever had dealings with, from many points of view. Highly Recommended!

Great service! Great attitude! Great work! Fair price! Use…read morethese guys! Had my Mac Mini upgraded with new ram and a hard drive. Computer is now working like a charm!

The guys at Phone Repair Plus on MacDade in Folsom - Ridley across from Rita's are a god send! My…read moreIPhone XR got run over. Yes run over and screen shattered. I thought was trashed. They were up front and honest that there would be no charge if couldn't repair & all possibilities. And they have magic hands. Saved me probably $400+ and my phone at the holidays. Gave me a few tips with apple products while talking and repairing. I highly recommend these guys. I am so grateful!

Intrepid Yelper Steven B. walks in…read more Larry from PRP- "Hi, can I help you sir?" Intrepid Yelper Steven B.- "Yes, Galaxy Note II, cracked glass only. Do you have it in stock?" Larry- "Yes sir." Intrepid Yelper Steven B.- "While I wait?" Larry- "Yes sir, about 1 hour." Intrepid Yelper Steven B.- "How much?" Larry- "90 bucks." Intrepid Yelper Steven B.- "Do it!" Intrepid Yelper Steven B. drives down the street and enjoys a roast beef sandwich and an adult libation or two and returns in 55 minutes. Larry's tech guy- "Sir, your phone is done." Intrepid Yelper Steven B.- "Any problems?" Larry's tech guy- "None." Intrepid Yelper Steven B.- "How much?" Larry's tech guy- "90 bucks." THE PHONE IS LIKE NEW. THIS IS HOW IT SHOULD BE DONE. 5 STARS!

( DO NOT GO TO THAT PLACE) I was fooled by customer service over there. I told the lady ( white…read morelady a little bit fat). I wanted to get a prepaid plan with $50 with Auto pay but She got me the wrong one with Postpaid plan with $81. I went back to the store to ask for help but they just said they know nothing. I had to go online and tried to make a phone call in order to cancel the plan. What if happened to people who don't know about Internet? How many more people she's been lying to?

The only reason I gave it a 1star is because you can't give a below that rating. I came in for a…read moredata plan they gave me a phone plan charged me, it didn't work now they're trying to charge me again for what I originally payed for. They robbed me of $50. Here's the kicker I walked out then came back 2 minutes later they locked the door, it was 11:15 am.

I've had my phone repaired many times this was easily one of the fastest and best repair experience…read moresuper professional good pricing and speedy repairs couldn't ask for more.

If I could give zero stars I would. Do not trust this guy he stole my computer. I have been trying…read moreto contact him for over a year and he will not get back to me. Still trying to get my computer back to no avail.

NEVER VISIT THIS STORE. Totally unprofessional…read more 1. I visited on 11/12/18 and waited so long to be seen I ended up going across the street to Walmart to go shop. The black guy with bald head there really could have cared less that I was standing there for 20 mins with no update or anything. There was a female there as well , but guess she couldn't help either. This should have been my queue to leave and never return. I came back because I still wanted to get a gift for my daughter. 2. I came back and ordered what I needed from Sean. He was great and I placed the order to be delivered in the store. While looking on the internet I saw they had a newer version, so I wanted to get that one. I called Verizon customer service and was told the first product would need to be cancelled at store; they were kind enough to transfer me to the store. Once the phone was connected, I could hear a female and males cursing, all these MF-ers and baby mommas, it was just ridiculous. After sitting on phone for 12 minutes (by my call log) it was after 6pm and they were closed. I could hear the female move closer to phone because she was talking loud and she hung up the phone. I called back and the male was beyond rude telling me they are closed and it was nothing he could do; probably the same nonchalant gentleman from 11/12/18. Totally condescending, horrendous customer service. I would never recommend this store to anyone. Only reason I went through all of this was for my child. Other than the time with Sean, this was an entire disgrace. And please miss me business rep with your apologies below, there is no way that you don't know how these employees act. Use the time you would copy and paste a generic response to provide customer service training!

Ed is an amazing Sales Rep. he assisted my husband and I in switching from another carrier to…read moreVerizon. Explaining all information regarding new plans, discounts and how to back up our phones. Ed was super patient and provided exceptional customer service. Throughout the wait, Ed went above and beyond, even coming out to our vehicle to update us on the time left for backing up our phones. This experience was a great first impression with Verizon and we're glad we made the switch!

I needed help with my new phone as I didn't understand a few things. I am 88 years old & not very…read moregood with modern things. BRENDAN works at the MacDade store. He was TERRIFIC! Patiently explained things to me & showed me how to retrieve info, etc. IF you ever need help or answers to questions go to see Brendan. He is a great assest to the Boost Co.Thank you, Brendan!! I give Brendan, and Boost a 10 star rating. I love Boost products & prices. Thank you!

From the owner: Welcome to Boost Mobile, conveniently located at 2229 MacDade Blvd. Experience the ultimate…read moreconnectivity with Boost Mobile on America's largest 5G networks. Our exceptional services feature no contracts or fees, unlimited talk and text, and even a mobile hotspot included with all our smartphone plans. Discover incredible value with our in-store plans, starting as low as $15 per month. At Boost Mobile, we empower you to save more money, allowing it to stay in your pocket. Whether you're searching for the latest iPhone or Samsung device, our friendly team is here to assist you. Visit our store today for exceptional service.

When I say what a pathetic display of a store I mean it the staff is absolutely ridiculous but yet…read morethe manager is worse sad but true what a joke he is the worst at customer service he doesn't even know how to operate phones and couldn't even put up my contacts on my homepage sad yet my service and connection are terrible the entire time he tells me I have to buy a new phone which corporate told me I could go in speak with them they could get me a discount off of the horrible service get this gentleman tells me I have to leave his store because that's not how it works yet I called the Metro today after getting all of this equipment buying nothing and have my old phone number back I seriously believe that that gentleman is a worthless piece of garbage and should not be a manager of anywhere let alone talk to customers I'm in the customer service industry and I've never seen such a joke yes I keep on saying a joke because that's what he is a clown I swear I will do everything to make sure his store fails if he has that store by the time this is posted. LOSER

This store is the worst customer service ever known you can never get ahold of anybody on the phone…read morewhen you go in and speak to them they are ignorant to you I would never suggest anybody to go to MetroPCS not even my worst enemy these people are horrible