The staff is very unprofessional. They do not communicate there by laws correctly to customers…read more They also gives a lot of attitude to long time customers that's has never have problems with T-Mobile overall. They did not care that I was unsatisfied with my service and gave so much push back to a customer. I do not recommend this store for anyone in the future at all.

Let me say, the service has drastically improved at this T-mobile location! I was hesitant at first…read morecome here due to past experiences being subpar but it was totally worth it. I was in desperate need of a new phone because my current phone was cracked. I wasn't shopping for anything in particular which means I was no help at all. My primary focus was purchasing a phone that wasn't a $1000, made calls, was an android, and had enough storage space. See I was barely any help pinpointing what I wanted. I settled on an Samsung A32 something. T-mobile offers screen protectors with a lifetime warranty. If the protector breaks then they will order you a new one. Some of accessories were on sale if you think $30 for a screen protector is a good price‍. I love the lifetime warranty deal. I can go through a screen protector pretty easy. They were nice enough to set me up so I can my time transfer all my stuff at home . Thanks guys we will be back!

AT and T sent tech Zach out to remove old lines from my house and hanging lines from my…read moreneighbors'yards. he was polite, very thorough and did an excellent job The customer service reps were very helpful in getting this done also.I am very surprised,yet grateful at how well A t & T handled the situation

Great customer service i came for internet service I love it there i will return soon for cellular…read morephones service Great customer service marlee

I will say this.. this is a little store that helps with the phone service and sells some…read moreelectronics as well. It's a really small store, but the best thing is that they can repair phones and 3-4 times cheaper the apple stores can. I've taken my phone there twice and they've been excellent! If anyone has problems with their phones and is on a budget, come here!!

Great and fast work! I've gone to many other places and was never happy with the results. I…read morereplaced my broken screen and the quality of their work and product is way superior than any other place. The technician was friendly and had my phone ready within 30 mins. Great place, you wont be disappointed!

They did an excellent job quickly repairing my screen that I wasn't able to connect ... and didn't…read morecharge anything .... The place was so clean and the moment I walked in he was very friendly ! Already told my friend who needs her laptop repaired ! And on a side note I went earlier to iBrokeuFix repair shop on the south loop and there was 5 people waiting in line... the shop was small and crowded and dirty with boxes on the floor and he was not fixing on the spot but only assessing and adding a bill for what it would be, each was over 200 ... left immediately and found this place on Yelp.... Ahhh great way to start the New Year!!

Such a nightmare of an experience - avoid at all costs. My review will probably get buried under…read moretheir fake positive ones, but this place is such a scam. Went in with a broken screen on an iPhone 15 pro. This place advertised $200 to fix it - nice! Found out when I got there, that meant "aftermarket screen" not a genuine apple one (those are $450, way higher than going to the apple store for $330). But okay, he flashed me his and said it was an aftermarket one that worked, so I went with that. When I picked it up, it looked... ok? But their credit card reader was "broken" so they required that I pay via zelle, cashapp or apple cash - convenient payment options so that you can't call your credit card company to reverse transactions for their crappy products and services. Less than 48 hours later, the screen was coming off the phone and light was leaking out the top and sides, it was heating up a lot and after comparison with my partner's iPhone, I noticed it was much dimmer and more green/blue than the real apple screen. I went in today to get a refund, literally less than 2 days after getting it "fixed." The guy there agreed that it was not working and that the screen was coming off, but said they'd thrown away my old screen (so that I couldn't switch it out on the spot, convenient) and without taking the (broken, crappy) screen off my phone, they couldn't even give me a PARTIAL refund. Needless to say, I didn't want to walk out of the shop with a screenless phone and a partial refund. They also offered to put a genuine apple screen on if I paid another $250 on top of the $210 I'd already paid and waited a few days for them to order it (MIND YOU - THE APPLE STORE DOES THIS SAME DAY FIX FOR $330). Also wasn't particularly keen on having them do any other work on it, given the shoddy prior work. Pleaded with him for a bit but no luck. But hey, the guy there agreed if I brought back the screen after getting it fixed at the actual apple store, he'd give me a partial refund. He also assured me that apple would give me the (broken, crappy) screen after they put a real one on it. Okay - off to the apple store. But lo! It turns out when you bring apple a phone with a (broken, crappy) aftermarket screen, in order to fix it they require the (broken, crappy) aftermarket screen to be thrown away! No luck getting it back for my partial refund. Almost like the guy knew that was the case when he sent me away... So $330 at Apple plus this scammy place's $210 later I fixed a slightly cracked screen. TL;DR don't go here, they will scam you with their crappy products and no credit card option. No evidence but wouldn't at all be surprised if the positive reviews are fake - obviously not a 4.9 experience.

Great services , My phone needed a replacement screen and they did it in 45 min and a great price.read more

They used to be great! This time, they weren't able to repair our computer, or even find our ticket…read morein their record system or in the shop without us coming down there. They kept the computer for over a month until we decided to take it back.