David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more

My computer popped up with a BitLocker Key screen and my laptop did not have a BitLocker key so I…read moreknew I was going to have completely wipe the hard drive and start over. After trying multiple different ways, I decided to just let professionals handle it. Isaiah did an incredible job. From the time I dropped it off until they called to tell me it was done - it too around an hour! They will definitely be my go to for any IT issues.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

waited over a week for them to look at a computer with water damage. never heard back so went in to…read moreget it. can't confirm what they tried to do to fix the computer and when I called, the guy pulled up my report number and repeated exactly what I told them when I dropped it off. it was my fault for dropping it off without a timeline. just took the $90 fee and can't confirm what tests the did to try to fix the problem. computer would most likely still be sitting in their pile if I didn't drop in to get it. first time leaving a yelp review. this place is awful and would not recommend them to anyone.

Our offsite backups turned out to be... well, garbage. No one checked them for years. SalvageData…read moremanaged to dig partial files and logs from old drives we thought were dead. Not a full recovery, but way more than we expected.

A complete waste of time - I feel cheated and scammed. My Mac M1 needed repair. I sent it to them…read moreand was told that my Mac would be completely unusable after their attempt for recovery. I waited and waited for their services and nobody reached out. I was told it would take 4 weeks to find out the status of my recovery... almost 3 MONTHS later of waiting I decided to reach out to them directly. After reaching out directly, I finally got a response. What was strange is that when they FINALLY responded it just felt like they had kind of forgotten about my Mac (that I sent in months ago) for repair and seemed to kind of play it off like they had been working diligently and "trying methods" the entire time. (Seems to me like they just completely forgot) Sure enough, after about 2 days (ironically AFTER I reached out) the tech let me know that my data couldn't be recovered. They then asked if I'd like to "recycle" the "scrap metal" (are you kidding?) or pay a shipment fee to get my "scrap metal" back. I ended up shipping it back. After a shipment fee and an incredibly long wait, I got my Mac and it looked EXACTLY the same as when I sent it in. (Incredibly WEIRD) - Something told me to try to boot it up. I booted it up and it was literally NO different from when I first sent it. After being told I couldn't ever use it again, and here I am, typing this review on the VERY SAME MAC THAT I SENT IN. I literally found a YouTube tutorial and it took me 2 minutes to solve the issue. A total waste of time and money. Never using their services again.

8A5E is the place. Awesome staff, elegant decor, appropriate vibes and the best Black Bean soup…read morenone to man. A true definition of Cafe.

I have had several computer and data recovery issues over the past few years, and each time Ronnie…read morewas extremely professional and knowledgeable about solving my issues. Not only was he able to recover the data from my crashed computer at a VERY reasonable price, but he was also able to recover files from a failed portable hard drive for my sister several years later. His patience and level of explanation during and after the recovery process were very thorough and helpful. I'm grateful for all of his hard work and his willingness to answer any questions, even well after the project was complete. The company offers a variety of technological solutions which are SUPER helpful and range from small, quick fixes to major, recovery and server creation options. I have recommended Inspector Technic to several friends and family members who were satisfied equally or greater with the level of care, delicacy, and professionalism provided. I will most certainly be back whenever I have a computer issue or need technological advice.

If you lose your precious pictures because you did not back up your computer, Inspector Technic…read moreData Recovery is the place to go. Ronnie is just awesome! I dropped my Macbook one time and my hard drive failed. I took it to the Mac store downtown and the Macnician, and they were not able to recover the data. In fact, they referred to companies charging upwards of $700 with no guarantee that my pictures would be recovered. I hated the thought of losing pictures of my 6 month old son. I found Ronnie on Thumbtack and he is incredibly personable. He made it incredibly convenient for me to drop off my drive and pick it up from him. He also charged a very reasonable amount for the data recovery (the best quote I had) and was able to recover all of my son's pictures and other archived pictures that I thought were just gone forever. He did all this very quickly (within a week) and just provided excellent service. He is the epitome of what a small business is all about. I highly highly recommend him for your data recovery needs!

The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

Easy and transparent pricing, courteous and professional staff who know how to give clear ETAs on…read morephone repairs. Strongly recommend supporting this local, small business! They did a better job outfitting my smartphone with a screen protector than the cell phone shop people did whenI first got it. I'll be back for any other phone TLC needs.

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

I had a deeply disappointing experience with Device Fix It on Pulaski in Chicago. I entrusted them…read morewith my PS4, and it ended up being almost two years before I got it back. Initially, they quoted me about $100 and said a part was needed, but after that, the communication was abysmal. I spoke directly to one of the owners, AJ, who repeatedly promised to get back to me within a week--but never did. He did this on 3 separate occasions. When I finally returned after nearly two years, AJ was clearly embarrassed--he admitted he hadn't touched the PS4. The lack of professionalism, follow-through, and care for a customer was shocking. I gave them multiple chances considering I wanted to support a young entrepreneur, and they let me down every time. I can't recommend this store at all--just unacceptably poor service.