I was referred to Indy Cellular 4 Less by a recommendation, and brought in my wife's Nintendo…read moreSwitch for a water damage repair. I paid $50 for diagnostics, which took a few days. They called and left a voicemail letting me know that was not repairable. While being told that news was frustrating, the main issue is what happened next. After returning from a vacation, I went to pick up the device, I was told they had already gotten rid of it - without ever asking for my permission. This was only a couple of weeks after drop-off. The Joy-Cons were still fully functional, and many other components of the device were intact, that could have been salvaged. Regardless of how a repair turns out, this shop has no right to get rid of a customer's belongings without clear consent. I was never asked, never notified, and given no opportunity to retrieve what was still valuable to my wife. I paid for a diagnostic, not for my belongings to be taken and sold for their recycling parts, for the shop's benefit. I would not recommend this shop to anyone who values their electronics being treated with basic respect.

Quoted an iPhone 14 Pro in great condition at $160.00 to buy from me because they said it had a bad…read morebattery because the battery health was 80%. 80% is the gold standard for battery health for excellent condition used phones . They quoted the phone had scratches and that further diminished the values. There was no scratches that you could see from holding the phone in all directions from 8 inches away from your face. I then took it to Indy phone doctor and when I told them that they told me that my phone had a bad battery because it was at 80% battery health he actually started laughing out loud for several minutes.... I'll let this review speak for itself. He bought the phone from me for $350.00 cash after he was done laughing. Also before I sold the phone for $350.00 to the fully humored and kind and HONEST person, I called 2 other places that quoted me $300.00 and $330.00 for the same phone...

Was just in the store and Ben was awesome. Wanted to upgrade and he explained what I could do very…read moreclearly. No hidden issues to get me to do it and then the ....... He also reviewed my account and told me there was a special and he could add 5 gb to my data. This was wonderful since I usually go over every month! So stop in and ask for Ben aka as Seth Rogan! Thanks Ben.

Worst customer service ever, made an appointment, arrived on time, the 1 associate working took…read moremore than 5 minutes to even acknowledge I arrived, he was working with someone else which is fine, but at least look up from your tablet sometime and say hi, welcome, anything. I was there to upgrade my iPhone, however this store is a 3rd party vendor and not a corporate store so they have none of the iPhones on display, I asked where they were and the guy said what do you want, I told him I wasn't sure and wanted to see the mini, the 11 and the 12, he said he can't show me anything unless I purchase it and If I want to see it maybe i should go to a corporate store. He obviously had no interest in helping me, told me he didn't see my appointment scheduled (even tho I got multiple confirmation texts that it was scheduled) understaffed and the one person working couldn't care less to try to help me. They could learn a lot from the Avon locations! Got 3 new phones the next day from Rockville road!

Thought my phone's USB port was broken but it was just dirty. 2-minute diagnosis and fix!read more

Everything! Great prices and fast service!…read more They even called to advance the date of my repair since they had received the part! Great and kind employees too

Depends which location you go to my wife has had excellent service at the 56th Street location…read moreseveral months ago when she bought her phone she went in just to buy a SIM card and they offered her a great deal and package on a new handset just recently I went to the location on Rockville Road and it was pretty good I would give that location of 3.5 Star and then instead of going all the way back there the next day to correct an issue I went to the closer one on 56th Street in the evening and unfortunately I did not catch the clerk's name but she knew exactly how to correct the issue and extremely helpful and I'll give that location 10 star rating if I could

Before I could walk in the door, angry customers were walking out warning me before I walked in…read morethat it's going to quote "take a long while. I'm serious". But I walked in just to check out prices on some new phones. Woman who worked there was extremely rude. I walked out as fast as I came in. This use to be a good store. Now don't bother!

Boost mobile on Sumner Ave in Indianapolis In has poor service. Amy was the only person there and…read morenot only was her service poor and she cursed at us she refused to give me her bosses information so I report her. DO NOT BUY FROM AMY AND DO NOT SHOP AT BOOST ON SUMNER NEXT TO PLS.

Xavier was awesome!! I'm so done with the headache of a late fee, or reconnect fee if I'm running…read morelow on funds. I've read about Boost Mobile and the prepaid phones. The only prepaid phone I've ever had was a Tracfone. Boost is so different. These are some quality phones! When you switch to them they give you a free phone. Xavier walked me through the process and couldn't have been more helpful. He tried to help me get on a plan through the government that I would only have to pay $20 a month per line, but I would still be on the $50 plan. ACP? Something like that. I was amazed that a phone company would try to help me save money!! I went with the two free phones for transferring one line over. I'm happy and this is week two in my new phone!!

Bought new Moto G and went to Cell Time for a cover & case. Great selection for all phones!! Clerk…read morewas so friendly & helpful. Prices are so good. She applied both so quickly & professionally. I'll always go there from now on.