fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Great guy and very good service i needed my phone fixed as soon as possible and he got it done!read more

The young lady's here are super helpful. They have so much patience with older customers. It took…read moreless then 10 mins to get everything done that I needed. Carla and Abigail were amazing great vibes all around. I would definitely recommend this store.

So I Was on the phone with my phone company outside of the cricket store ,So I can start a plan…read morewith cricket . While on the phone a store employee "claiming this was HIS STORE" comes out & starts to question me asking me what I'm doing outside his store ? & asked me If I'm gunna come in or just stand there on the phone . & I told him I was gunna walk into the store and make a purchase but not anymore do to his attitude . So he got mad & told me to leave the property. So I will be taking my business elsewhere do to this young man's attitude. And also will be contacting corporate. Worst cricket store I've Ever been too.

Great customer service! Helped us out with content. Thank you Miguel Castillo!! Best smiles !!read more

Honestly had a very good experience very good customer service I came in with a headache from the…read moreLitchfield T-Mobile and This T-Mobile store helped me so much in specifically a lady name Nataliy

GREAT thanks to everyone to help. Everything was so fast for my and my boyfriend and I love my…read morephone :)

All the staff were wearing masks and have everything cleaned and sanitized, The employees were very…read morehelpful and nice and they Gave me the help I needed

I had a really complicated situation with my mobile phone that was such a headache. I went into…read morethis location 20 minutes before closing time, Chris helped me resolve my issue so patiently staying on the phone with insurance and the mobile powers that be for an hour after close. You don't find customer service like this anymore. If you're ever in the area in need of ANYTHING mobile/cellular this location is where you need to be, if they can't fix it no one can.

I have been a long term TMobile customer with 5 lines. Today, I attempted to delete one of the…read morelines that is no longer being used. It took over 90 minutes; I was on hold, transferred three times, conversations to try me to keep it. Agents are not allowed to transfer calls back to the USA. The phone staff was poorly trained, unprofessional and clearly a game to make you keep the line. I have had to file a regulatory complaint since I still can't figure out if the line is closed. There has to be a more efficient/simple way.

The sales person sold me a screen protector by telling me that if the protector fails to protect…read morethe screen it would be replaced. We were never told you had to have a 360 warranty as well. We have to phones and lines. Even if you have the 360 service plan you still have to pay for major repairs. I would recommend purchasing a protector from somewhere other than tmobile.

The only thing constant in the universe is change and when Wireless Express changed management my…read moreheart sank. But today I discovered that they have changed for the better. Nelson went above and beyond to get my service back up and running after my original phone was packed and sent elsewhere during a recent move. Thanks Nelson, store looks great and you made a lasting impression. Now get out there and vote!!!!! Vios con dios Buddy.....

I went in to possibly add a line but definitely hot spot . Yidira speaks so quickly by the time she…read moreregisters a question it's for the wrong thing. She refused to slow down. Gave me the wrong plan and blamed it on me. As she scrolls my phone she swipes open tabs off of the phone removing tabs I needed without asking. If i had open work, it would have been lost! I reminded her it wasn't her phone. "OH well my boss does this to his so I do it to mine." Okay but this not your phone. Was she upset because of this? She goes on to tell me about the porn she sees on guys phones.... why tell me this? Yidira told me the 2nd best was crappy service so why would I take that one? Upset so she gives wrong plan!? We females can get lol. I called 3 times because of her misinformation. Unclear answers from fast talk. Then I call, again... phone picks up then hangs up. I go back drive down go in. Asked her why the hang up? She says I cursed her and she then refused me any service. This is my update from what I wrote yesterday. Today I just got back from transferring my service from cricket. Not paying for this counter service. Their App is useless too Better luck for all others who go there!

Brian Herrera knows how to sale a phone. Great communication and great skills. Thanks for him I got…read moremyself a good deal with cricket.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Phoenix store today.