fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Great guy and very good service i needed my phone fixed as soon as possible and he got it done!read more

The young lady's here are super helpful. They have so much patience with older customers. It took…read moreless then 10 mins to get everything done that I needed. Carla and Abigail were amazing great vibes all around. I would definitely recommend this store.

So I Was on the phone with my phone company outside of the cricket store ,So I can start a plan…read morewith cricket . While on the phone a store employee "claiming this was HIS STORE" comes out & starts to question me asking me what I'm doing outside his store ? & asked me If I'm gunna come in or just stand there on the phone . & I told him I was gunna walk into the store and make a purchase but not anymore do to his attitude . So he got mad & told me to leave the property. So I will be taking my business elsewhere do to this young man's attitude. And also will be contacting corporate. Worst cricket store I've Ever been too.

Great customer service! Helped us out with content. Thank you Miguel Castillo!! Best smiles !!read more

Honestly had a very good experience very good customer service I came in with a headache from the…read moreLitchfield T-Mobile and This T-Mobile store helped me so much in specifically a lady name Nataliy

I had a really complicated situation with my mobile phone that was such a headache. I went into…read morethis location 20 minutes before closing time, Chris helped me resolve my issue so patiently staying on the phone with insurance and the mobile powers that be for an hour after close. You don't find customer service like this anymore. If you're ever in the area in need of ANYTHING mobile/cellular this location is where you need to be, if they can't fix it no one can.

I have been a long term TMobile customer with 5 lines. Today, I attempted to delete one of the…read morelines that is no longer being used. It took over 90 minutes; I was on hold, transferred three times, conversations to try me to keep it. Agents are not allowed to transfer calls back to the USA. The phone staff was poorly trained, unprofessional and clearly a game to make you keep the line. I have had to file a regulatory complaint since I still can't figure out if the line is closed. There has to be a more efficient/simple way.

The sales person sold me a screen protector by telling me that if the protector fails to protect…read morethe screen it would be replaced. We were never told you had to have a 360 warranty as well. We have to phones and lines. Even if you have the 360 service plan you still have to pay for major repairs. I would recommend purchasing a protector from somewhere other than tmobile.

The only thing constant in the universe is change and when Wireless Express changed management my…read moreheart sank. But today I discovered that they have changed for the better. Nelson went above and beyond to get my service back up and running after my original phone was packed and sent elsewhere during a recent move. Thanks Nelson, store looks great and you made a lasting impression. Now get out there and vote!!!!! Vios con dios Buddy.....

I went in to possibly add a line but definitely hot spot . Yidira speaks so quickly by the time she…read moreregisters a question it's for the wrong thing. She refused to slow down. Gave me the wrong plan and blamed it on me. As she scrolls my phone she swipes open tabs off of the phone removing tabs I needed without asking. If i had open work, it would have been lost! I reminded her it wasn't her phone. "OH well my boss does this to his so I do it to mine." Okay but this not your phone. Was she upset because of this? She goes on to tell me about the porn she sees on guys phones.... why tell me this? Yidira told me the 2nd best was crappy service so why would I take that one? Upset so she gives wrong plan!? We females can get lol. I called 3 times because of her misinformation. Unclear answers from fast talk. Then I call, again... phone picks up then hangs up. I go back drive down go in. Asked her why the hang up? She says I cursed her and she then refused me any service. This is my update from what I wrote yesterday. Today I just got back from transferring my service from cricket. Not paying for this counter service. Their App is useless too Better luck for all others who go there!

Brian Herrera knows how to sale a phone. Great communication and great skills. Thanks for him I got…read moremyself a good deal with cricket.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Phoenix store today.

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly