I went in on Monday and the girl who helped me was very professional, kind, and patient. Her name…read morewas Tania or Talia. She helped me get the best deal and gave me several options to choose from for my phone plan. I was very happy with my experience :)

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more

Pina was professional, kind and very helpful. He assisted me with what I needed to do and answered…read morequestions honestly. I will definitely be returning to this store.

It's not just this AT&T store that has terrible service -- the problem affects the entire company…read more If you're thinking about trading in your old phone to get the new iPhone 17 Pro, please listen carefully: it's a scam. They tell you that doing an upgrade is no problem, but what they don't tell you in the contract is that the value of your old phone is not given to you as a gift card, and it's not applied immediately to reduce the price of your new phone. It also doesn't help you escape paying $200, $300, or even $600 a month in service fees. That money simply never shows up. Instead, they give you a tiny credit of $15 to $20 per month, forcing you to stay with them for 3 to 4 years. And if you try to leave earlier, they won't apply the credits, they won't unlock the phone, and they try to charge you the full $1200 price of the device. On top of that, they won't give you back your old phone that you traded in. To make it worse, they block access to your account, they don't show you how much you owe, and they don't let you see the remaining balance on your new phone. I wish I had known about all the lawsuits this company has. Please, do not switch to AT&T and do not do their so-called upgrade. Even if it's hard, save up two or three paychecks and buy your phone directly from Apple. That way, you can use it with any carrier and pay $30 to $60 a month, without being trapped in hidden fees or manipulative contracts.

Very good and helpfull service took my phone to different place out side of salinas they sid they…read morecant repor it and whould need to buy another phone. Took my to CPR and fixws it. Thank you and will buy from again

I went to 3 different stores struggling to get a chat issue fixed on my phone with everyone else…read moresaying they had no clue. My tech did a quick update that no one else even checked for and I was back in business in less than 3 minutes. I would definitely go back for any issue.

The APP does not work to do your claim. Then you call customer service and they tell you go to your…read morelocation for help. So go to the store at the mall. Everyone sits around can't figure out how to help. It does not help when your workers have nails so long they can't even type with out making errors. This is a constant at the mall they sit around and NEVER seem to be able to help. They will say use the APP that does not work! Absolutely terrible service!

Need better customer service and customer needs. I would not go there again was not helpful and…read morewaste of my time. I would Recommend trying a different t- Moble store. The T- Moble store in sand city Costco was great. 5 stars, helpful , friendly and was very happy with services.

DO NOT COME HERE. I came in because I wanted an upgrade from my original iPhone. I went ahead with…read morethe purchase and the lady helping me listed out all the fees and told me the fees were for the price of the phone and activation fees. Once I got home and saw the itemized bill, turns out she charged me $130 for a phone case!!! Complete scam!! Stay away. She never asked me if I wanted a case or if I wanted to purchase one. Especially 130 for a clear case I can get for $12 online. Never coming back

Bad service right off the bat don't come unless you wanna get ripped off or waste your time on…read moreexcuse after Excuse not worth it they'll have you on the run around for weeks and won't resolve anything

My phone had issues charging. They figured it out and fixed…read moreit in less than 5 minutes. Would definitely go here again!

My computer is alive after a coffee spill! Thanks Josh and team! Now u don't have to buy a new oneread more

I found this place helpful to get my phone repaired and my kids phones too. pricing was fair. I…read moredidn't know they do repairs and they are so close to my town. I like the accessories too for my last minute emergencie. thank you guys!

i broke my iphone on Sunday they fix super fast they used very quality parts and great customer…read moreservice and products . last radio shack in salinas or north California . i got free screen protector I love it thanks radio shack

Came to drop off my phone for a trade in should've taken 10mins max, Waited my whole lunch and they…read moreweren't able to help me wasted my time

Formerly a Sprint store now a corporate T-Mobile store, this place is awesome! They recently went…read morethrough a remodel, and the store looks sublime. A great location that deserves more recognition and praise; I went into the store initially needing some tech support, they have a team of techs that handle problems related to phones, and my god they are GOOD, they're well informed, professional, and courteous. They handled my issue and redirected me to the T-Mobile reps afterwards, who were equally as good as the techs as they guided me toward a device upgrade at a super good deal! 5/5! A big thank you to the T-Mobile representatives that allowed me to take the pictures for this review!