I am beyond frustrated with my recent experience at Best Buy. I purchased a Samsung soundbar…read moreopen-box in "Good" condition, and even called ahead to confirm my order was ready for pickup. The employee assured me it was waiting. After driving 1.5 hours to the store, I was handed a soundbar in "Fair" condition -- not the one I ordered. When I pointed this out, the employees didn't even bother to check the order properly at the counter. Only then did they admit my "Good" condition soundbar had already been given away to another customer. How does this even happen? Why confirm my order if you can't keep the correct item aside? This level of carelessness shows a complete lack of accountability. My time, gas, and effort were completely wasted, and I left empty-handed despite doing everything right on my end. Best Buy needs to fix their open-box handling process immediately -- inventory should be tracked accurately, and confirmed orders should never be handed off to someone else. At the very least, employees should care enough to double-check what they are handing to customers instead of brushing it off. This experience has left me feeling completely disrespected and deeply disappointed. I expected far better, and unless changes are made, I'll be rethinking where I shop in the future.

This Best Buy is by far the worst geek squad crew as well as an only manager named Berto on duty …read more I cant believe how this store is still in business when staff says we might have a repair person tomorrow but we're not sure if they're coming in like how do you anticipate all staff to be out . Anticipate this store to close soon

I'm 78 years old and couldn't figure out why my phone wouldn't ring or ding when I received a…read moretext. So I wore my phone in my bra to "feel" my calls. Enter- Josh. He quickly told me I had it on mute. I felt so stupid and he was so understanding. So compassionate. Thank you, Josh.

My computer is alive after a coffee spill! Thanks Josh and team! Now u don't have to buy a new oneread more

I took my MacBook Pro to get fixed due to a shattered screen. Ernest, the owner, provided great…read morehelp, fast service and amazing communication to me in regard to the progress of my device. Ernest also cleaned my device and notified me of low storage availability. Highly recommend visiting here for any electronic repairs!

The repairs to my laptop were completed successfully and quickly once the parts arrived. Very…read morepersonable owner!

went in looking for a amp rack, was told they do not carry those as they are custom made, i stood…read morethere and asked for price and just got told "its a special order" didn't proceed to ask for anything while just staring at me, horrible service.

Follow up on this highly shadey establishment. After giving them one last shot at making things…read moreright with my stereo system I was told that the reason my system was malfunctioning was because I didn't know how to adjust my equalizer. Finally I took my truck to Mobile Audio and Electronics and to my surprise the owner of Electronics Plus was there, when I confronted him he ignored me and bolted out. Mobile Audio and Electronics fixed my problem. Electronics plus is highly disreputable and do not stand behind their work. STAY AWAY!!

This will be my go-to for cellphone repair from now on. The staff are highly experienced and I…read moreappreciated them taking the time to explain what they were going to do before they started the repair. Also, the repaired my phone several days ahead of the original time they told me it would take. I will be recommending them to everyone I know who needs repair services.

5 stars for Matt for his stellar impeccable integrity . He has a deep domain in expertise, he is…read moresuper kind and has excellent communication. He explained what i was charged for and that it would be repaired in a timely manner and i could see that he values his profession. He gave me a much lower price than other local cell phone repair shops. I can tell that he genuinely cares about his guests as he treats everyone i a professional manner. I encourage anyone whos looking to fix there broken phone to come here @ 1105 delmonte ave in monterey

Nyem, the owner, is a personable man, who is fair in his dealings with his customers. We are…read morefrequent weekly customers who find deals all the time on items unused, used, and or returned by Amazon customers for whatever reasons they have. They have long tables filled with boxes or unboxed items. There is a table to inspect boxed items and supplies to open and close them later. Our family calls it the "Fun Store," because you'll never know what useful things you'll find there all at great savings. Nyem is planning to open another store in Monterey soon, that will be wonderful for Peninsula shoppers! Sundays are $15, Saturdays $12, Mondays $9, Tuesdays $6, Wednesdays $4, Thursdays $2, and Fridays $1. Have fun!

This discount store opened up a few weeks ago, and it's fairly straightforward. On Saturday and…read moreSunday, they put out either returns from many big box store & Amazon to sell. The best goods are sold on those two days and the prices on Saturday are $10 an item and on Sunday it's $8. I work from home most of the time, so I get there on Thursday when the prices are only $1 an item and after 4pm, it goes down to $.50. They close on Friday to restock. There are rows of bins of items you can pick through, anywhere from Christmas lights to glass mugs to USB cables. Maybe I'll come down on the weekend to see what it looks like fully stocked.

My Large PC/Server died on the morning of Feb 16, 2026. She had worked perfectly for 5 years at 16…read morehours a day. Rest in peace baby doll. I live in Monterey, CA. so I went down to the PC repair shop on Del Monte Ave near Lake El Estero. I found out they were taking a long needed vacation and they let customers know they highly recommend that I take my PC service to Josh's shop 'What Ya Break', in Marina, CA right at the mouth of reservation road. Josh did an excellent and cost effective diagnoses on my old PC and helped me design out and build a new, quieter and more energy efficient PC going forward with an intel i5 Hex CPU, DDR4 memory, MSI motherboard and other important parts moved over from my older machine. It Works Most Excellent. So quiet I do not even know it is on ! Color me happy.

I came in with my PS5 after another shop said it would take 10 days to repair my HDMI. The team…read morehere took in my PS5 same day and had it back to me within an hour! Not only that, they were completely honest about what was, and what was not wrong with the system. I couldn't be more pleased. This ship will be my go to from now on for all electronics! THANK YOU

Marie sucks as a cashier. She does not know how to charge a gift a card I had to go to customer…read moreservice and they were able to help me in half a second. I don't recommend this Target since they hire cholillas like Marie.

I had one of the most unprofessional experiences I've ever encountered at this store. When I tried…read moreto get help, it was nearly impossible to find anyone available because employees were scrambling to finish their quotas. When I asked if someone could assist me, I overheard what I was told was the manager telling other employees to tell me she was "busy." The shocking part? She wasn't helping another customer--she was discussing her personal marriage issues with staff. I understand everyone has personal problems, but using that as a reason to avoid customers and making employees cover for her is beyond unprofessional. This experience left a really negative impression. Management needs serious attention here, because no customer should be treated like an inconvenience

Amezcua Stereos and Electrical Repair are true professionals and do high quality work. Victor gives…read moreyou a realistic budget and great suggestions to make your audio sound superb. For my classic car, he proposed making the audio equipment the least visible, yet achieve the sound quality I was looking for. He also made some other fine touches that I greatly appreciated. Victory has decades of experience working on classic or contemporary vehicles, and I appreciated his great attention to detail. I would highly recommend him. It's a great local business worth supporting.

We received great customer service.. we purchased our stereo elsewhere and Victor installed it…read more. he did a great job, we got our car back within a reasonable time.. his work was done well and we are happy customers. He left it to where the steering wheel buttons are still able to control the stereo.. over all his work was great, his price was fair I highly recommend.. and we will be back.. l