The younger female working this station was very aggressive and unpleasant…read more We inquired about buying an Xbox lovesac they said we couldn't buy it alone, which was fine. However, the women went on about how awful the design is, how ugly it is and she can't wait to take it off. Then went on about how Xbox sucks and she's all for PlayStation. She stated the reason she hasn't sold anything is because of the Xbox cover on the lovesac. I mean was just belittling Xbox in every way possible. Definitely deterred me from purchasing one entirely.

I'll never go to Best Buy again. I took my laptop to the Geek Squad with what I knew was a simple…read moreproblem. I'm a senior citizen and I'm not computer savvy. When I showed the Geek on duty my frozen screen, he said I needed a service plan for $180 or that I could pay $150 for them to diagnose. That's silly I know he could fix my problem with a few keystrokes because I had this happen before and they fixed it in seconds. I left and went to EPIC and the young man there fixed my computer in seconds at no charge. He didn't try to sell me a service plan he just took care of a senior citizen and thanked me for my service. I was wearing my AIR FORCE veteran hat. I returned to Best Buy to talk to a manager about my experience. He said they were a for-profit business and customer service wasn't their primary goal. With that, I left after telling him I wouldn't be returning and that I would be panning them with bad reviews. EPIC gets a 5-star review and BEST BUY gets panned because all they wanted was to take advantage of an old man who doesn't know computers very well. Bottom line DON'T GO TO BEST BUY!!!

For a quick stop in knowing what we needed it was nice to get some help after we found someone…read morefree. The staff didn't know but we had to show them the online item and they were able to point us to it after that. Unless you know exactly what you need, the help isn't always able to point you in to the best options. Show up prepared and I wouldn't use them for installation.

Shout out to Christian for helping a non tech savvy person with getting photos off an android &…read moreonto flash drive, all without making me feel like an idiot.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

All staff extremely friendly, helpful, and knowledgable. This is our 2nd time using their services…read moreand have no reason to go anywhere else in the future.

All of my equipment works when I need it too. Overall, nice staff. Would highly recommend.read more

I was staying near The Sound Room on business (where I live in far Northern Wisconsin - we don't…read morehave home theater shops like this) I couldn't help but stop. Even though I wasn't a potential customer (I made that clear) I couldn't have been more impressed by the tour I was given. More than impressive equipment lineup - I can only assume (I should have asked) that my 'tour guide' was the owner of the company? This is what high end quality sound (and customer service) is all about. Kudos! Pic is my current setup.

I went in to get upgrade a few phones on my plan. I did purchase the screen protector for my phone…read morewhich was a little costly and within a week I dropped my phone, and it cracked. Went back and Kenn was amazing. He replaced the screen protector with no hassle and also helped me with some issues I was having. Both gentlemen were very friendly, they listened to what I was looking for and did not try and talk me into something I did not want. I am a very pleased customer.

Will only help you if opening a new line of service using the highest level phones they sell…read more Existing customers will receive no help. My phone broke and they refused to sell me any level phone to be able to use my monthly service- TMO customer of 15+ years. As soon as they determine they cant make a commission off you all focus is on getting you out the door. They told me to go to Walmart, or go online. They wont sell phones in person unless starting a new line will all accessories

Kevin was most extraordinarily patient and helpful. He worked on my husband's phone for almost two…read morehours to clean up all the apps before setting up a new phone. This location is way out of our way but we were in the area for some medical equipment. However, I would go out of my way to get that extreme level of customer service. Thank you Kevin. You are the best.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our O Fallon store today.

Great individual service and got me started in the CB world. The owner know what he is talking…read moreabout and has years of experience. Peter M.

I am a retired P.O. & had 2 older C.B.'s tuned up & peaked plus bought a new a car antenna. Radios…read morework great and this store helped me tune my car antenna properly. No problems , Now i will check on a Police scanner for both mobile & home for St.Charles area and Lincoln county area. Just would like to listen around my area & where I used to work. This shop is close to me so I can stop buy any time. DicK S.