This T-Mobile store seems to be relaxed and caring about its customers. After having dealt with…read morethe T-Mobile store on Navarro for years, and them giving us the incorrect phones and placing us in higher priced plans, lying to us about cost of equipment, ignoring us as we are waiting for help, etc. ,... THIS LOCATION IS A BREATH OF FRESH AIR!!! So nice to be able to walk into a place with friendly staff who seem willing to help. They've been extremely helpful with T-Mobile merchandise that can be given out on T-Mobile Tuesdays. Highly likable crew!!!

From the owner: Visit the T-Mobile store in Victoria and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4109 Houston Hwy Suite 300 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

AT&T needs to upgrade their towers in Victoria Tx. Small towns don't matter to corporations, at…read moreall. Not the speed I'm looking for.

Rude, condescending, and ignorant…read more I waited 45 minutes to see a rep to change the settings that ATT locks the consumer out of. First, she said "you could have search google for that", which I already had. Then she say "your phone doesn't have that feature", which it does. After an hour, she says she can't help. I'm currently at another provider to change my service.

amazing place very sweet people that work there will definitely be going back if i have anymore…read moreproblems

Awesome experience. Repair turned out great and there was never any doubt that it wouldn't. Will…read morereturn for service in the future if/when needed.

Went one day and clerks were haughty and dismissive. Went another day and a different group of…read moreclerks were friendly and very helpful. Won't go back alone-ever!

Worse customer service ever today and then you wonder why people buy else where was just asking a…read moresimple question about equipment they sell just horrible customer service today

Visited this establishment for the first time the salesperson and manager Corina was extremely…read morepolite and very pleasant and very knowledgeable assisted me with what I needed at that moment did her very best to get me to upgrade at this moment I'm good with where I am with T-Mobile but I will keep this in mind all the information that she had shared with me for future reference

My 200$ Motorola phone's screen was malfunctioning. My 1 Month old phone purchase, included an…read moreautomatic 1 year warranty that I was unaware of, but your location's manager and employees would not tell me this statement, in return this location's staff constantly suggested that I buy a new phone. It took your Cricket website's online service, to respond to me stating that I had a valid 1 year warranty, after purchase solution, to solve my phone's malfunctioned screen.

"I'm not at liberty to say..." is their favorite line at this store when you call them about any…read morephone. Fuck you, you bunch of idiots, I'm not driving 30 miles to your store just to be told no. You paying for my gas? You going to give me a sweet discount for my inconvenience? Get your shit together and just answer the damned question. Assholes..

Pretty friendly and awesome customer service! The workers there make sure you don't have any…read moreunanswered questions and are always ready to help!

I have no complaints about cricket as a company the phone service is good. BUT DON'T BUY ANY…read moreACCESSORIES FROM THESE PEOPLE!!! I purchased a Iphon case for my daughter and she dropped it once and the case shattered. The sales rep proceeded to tell me all deals are finally and wouldn't exchange the case even though it had only lasted a few days and I had my receipt. Needless to say I will never buy and of their cheap ass accessories again. They're cheaper at better quality at Walmart anyway!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Victoria store today.

We had Optimum services for several years and continued to be disappointed with them. The last…read morestraw was porting the phone number that my wife has had for over 50 years. Optimum refused to transfer the number to our new carrier and then had the nerve to say to reactivate the service with them and pay 65 dollars a month then attempt to port the number again.

Worse tv service ever. Cuts in and out, Always error messaging. Can't connect to dvr…read more Stuttering channels. Cuts out in middle of watching something to do "update" at prime time. Internet seems do go out every night for a quite long period of time. When you need security to work, I'm "offline". Time to change over both Internet and cable. I'm tired of these continuous issues.