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    Boot Barn

    2.6 (9 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

    Boot Barn Shoe Stores Photos

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    Reviews With Photos

    Benjamin H.

    Absolutely amazing store and the workers were great! Nicole set us all up with boots and hats and made sure we felt welcome! The culture of boot barn is paramount! We will continue to travel hours to come to this store!

    Boots!

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    5 months ago

    Helpful 0
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    1 year ago

    Helpful 1
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    Love this 2
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    1 year ago

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    5 years ago

    Helpful 1
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    Love this 1
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    Photo of G K.
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    3 years ago

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    5 years ago

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    3 years ago

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    11 years ago

    Helpful 2
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    Love this 1
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    Photo of Joy S.
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    16
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    3 years ago

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    Ask the Community - Boot Barn

    Step N Style

    Step N Style

    3.0(6 reviews)
    1.7 mi

    Customer service wasn't on the list of things to do evidently -…read more Came in, needed something for my uncle who's funeral would be this week and needed to be shipped ASAP. Came in, there was a couple already in the store - there was one clerk already helping them; the other was on her phone. I literally walked by her twice - nothing. And she then must have "felt" my energy and asked if she could help - I ignored her. Again, customer service WAS NOT on the list of things to do today!

    Partial of our wedding party decided to use this business to get suits(4). We entered into the…read morestore with only one customer present, yet were wrapping up their business . While we were getting half(2) of our group of measured and fitted - a prom group(6-8) walked in and all the attention was directed to that particular group , leaving us waiting . We arrived first and there prom group all left before us. We spent two total hours in this store.needless to say we were very disappointed . Fast Forward to pick up time . One of the suits arrived measured wrong ,the coat jacket and pants were too long and the suit jacket alone needed extra alterations due to statue . Ronnie recommended a tailor in which we used to get the look we were looking for. Unfortunately that tailor wasn't successful. We felt defeated because after speaking with Ronnie about issue of the suit he couldn't exchange it due to alterations being done to the suit . We accidentally found a nice gentleman who did alterations while looking for a new suit at a different business. He immediately understood the issues we expressed in the suit and immediately began pinning . Needless to say he was the real deal and we will use his services and suits from this point on. Not to mention a person from our party paid for his suit completely including alterations for his paints just to pick them up and be told that he hadn't paid for the pants . Baffled because we couldn't figure out how he would have all other pieces to his suit except paints ... So unorganized. I'm giving a two star because a salesman by the name of AJ worked so hard to get things right but to could only do so much because he did no do alterations. It's imperative to treat every customer like your- "first customer of business ". Don't drop the ball because you think someone might not buy something.

    Photos
    Step N Style
    Step N Style
    Step N Style

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    Belk - Trash EVERYWHERE

    Belk

    2.8(9 reviews)
    0.5 mi
    $$

    UPDATE: I went back and spoke to a manager who was willing to work with me on my situation. She was…read morevery helpful and did work with me on exchanging my items. Very helpful and understanding. My relationship with Belk will continue. I did learn a lesson and that is to check my bag or watch the clerk for accuracy and to ask for an email receipt and a printed one. Thank you Erin for making this situation better! I can now share this updated experience! Keep your receipt IF you get one! I take complete ownership for not checking my bag to make sure the clerk placed it in my bag and not just the items. (it was a group of clerks laughing and having a good time and my clerk was involved in the conversation so guess that is why I didn't receive a receipt). Got home to find that I had purchased the wrong size in exact same item I had purchased previously. The sad part is-I used gift cards so there was no record or way to trace the transaction. Could not even exchange for exact item, only needed different size. My option was to pay more money! Just be conscious to ensure you get your receipt because there are no exceptions. Due to this, I returned $125+ of other merch purchased the same day that I had receipts for and the CC paperwork too all was in my bag but the one receipt! I will also be canceling this new Belk CC they talked me into ASAP! I will be sharing my experience with all my salon clientele, family and friends.

    The store was a ABSOLUTELY MESS, We came to find a dress for my sister and the fitting room lines…read morewere LONG. The fitting rooms and bathrooms were dirty and the water fountains were broken and multiple fitting rooms were closed and the fitting rooms that were open had doors that would not lock. The prices were alright and the service was good, but other than that this store SUCKS. DO NOT COME HERE I DO NOT RECOMMEND THIS STORE TO ANYONE.

    Photos
    Belk - Pins everywhere

    Pins everywhere

    Belk - Fitting room sign with no fitting room

    Fitting room sign with no fitting room

    Belk - Dirty fitting rooms

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    Dirty fitting rooms

    Boot Barn - shoes - Updated May 2026

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