Just Horrible Horrible Horrible! God forbid your item does'nt fit and you want a refund, as I…read morefound out via order # 2079. Not only do they not provide a refund (as confirmed 2x with Elizabeth in customer service (not) , over the past 3 weeks) , you also have to pay for return shipping. And you will get a nasty attitude as well from Elizabeth. If you are insistent on doing business with Formalwear Outlet , note their sister store has listings on Ebay for nearly 50% less, and with free returns, and no attitudes. Stay away from this place at all costs, unless you are prepared to be screwed. Scott Silver

We usually rent from MW but last year it cost us around $300 to RENT. Someone in my son's prom…read moreparty said they were going here for a good deal on suits for the guys so we decided to just check it out. We drove over an hour. The parking lot and overflow were full and when we walked in it was very overwhelming with us being used to being helped right away and having an assigned person to help. Laci (I believe ) helped us at the beginning as we looked lost and overwhelmed then Ally took over and we had her full and undivided attention. Thankfully. She was very knowledgeable in fitting my son with his correct size, gave her opinion on best color to match his dates dress etc she answered all the questions we had and we felt at ease being there and having her help us. The suit side was tame compared to the dress side. We ended up buying a whole suit, vest, white shirt, 2 ties (we couldn't decide on the color) and 2 pocket chiefs. All for $275 which is less than what we paid to rent at MW. And my son will have this suit until he outgrows it. Perfect for upcoming clubs and interviews his senior year next year. I highly recommend this place for suits and dresses. I'll update my review with a picture of my son on his prom night next month! Thanks ALLY!!!

Super clean and organized. Plenty of space to walk between displays. Lots of great sales. Excellent…read moreservice from Amina. Recommended highly for tall people needing casual and formal cloth info's

I visited the Men's Wearhouse Wednesday, June 17th, 2026 and received excellent treatment. Being a…read morewoman that enjoys dressing how I feel not attached to my gender all the time, this was a very comfortable atmosphere. I would like to thank Gary for the wonderful interaction, how helpful he was and he went above and beyond to take my measurements. He had me to try on shirts and pants to help me feel comfortable with those measurements. I'll say this, I know I will be back and I hope to see his smiling face. I had wonderful conversation. If you want a friendly face, a welcoming atmosphere and some excellent men's wear that is stronger enough for a woman but made for a man (haha) give Men's Wearhouse a try and don't forget to ask for GARY! See you soon Gary because I could not find what I was looking for and I'm coming back tomorrow to buy those black pants that amazed me :)

So, I delayed posting this for a minute because I wanted to ensure that my head was in the right…read moreplace. If you know me , you know that I am a laid back, mind my business individual. Until someone tries to hurt or disrespect my kids. My youngest is a senior in HS and I popped into town this weekend to take her dress shopping for prom. We drove to Raleigh to this place called Savvi Prom. When we walked in, we were greeted at the door warmly. The shop was full of high schoolers and their supporters; moms ,aunties, sisters, best friends, you name it. My daughter, close friend and I perused the selections and I finally convinced Smooch to try on some dresses. She was shy at first, but began to warm to the idea. This is where it went left. As I sat outside of the dressing room waiting for more dresses, my dear friend helped my daughter to zip one of the selections. One of the sales associates came up to me and asked why we were trying on dresses. As a matter of fact here's is the conversation. "What is this for?" Me: smiles, "It's for her senior prom" "What? SHE'S in high school? She looks old!" Me: (obviously irritated, but I will give grace because maybe she misspoke) "Wow, are you sure those are the exact words that you want say to me right now?" smirks, "Yeah, that's what I wanna say because she looks old! She looks older than me!' Me: How old are you? "I am 20!" Me: starting to see red ,"Is that all?" Enters second sales associate. "Wow, she's saying the exact same thing that I was thinking" They both start to giggle... Me: "Neither one of you have considered that my HIGH SCHOOL CHILD is in the dressing room listening to you. It would do you both a world of good to stop speaking to me and discussing my child" Other moms and daughters have witnessed this exchange and began to check in with my daughter and I to ensure that she is okay. My daughter emerges from the dressing room to put the dresses away and I insist that she leaves them and allow the sales girls to do their job. As we are leaving, one of the girls asks, "Were you thinking of anything else" I responded, Yes, I am thinking of leaving. I spoke with the owner, Denise, who seemed apologetic, but never made the girls apologize. I hate to do it, but we were one of few brown people in the shop. This is not what I drove here for. This is not the experience that my daughter should have had. She was hurt. She was discouraged. I wanted to act really ugly, but God. My baby is beautiful. She deserves better. Just wanted to make sure that everyone is mindful of where you spend your dollars during this season.

The staff was super helpful but their prices were steep. Bargain rack didn't have one dress that…read morewas intact. Every single dress had broken beads, missing clasps or thread pulls. Besides that your choice is $330-$700. That's excessive for a junior prom. If you have a budget of $200 or less- skip this place.

Long story short went to another known shop for a MOG dress & I felt like I was left on my own. I…read morewasn't the bride so the lady just pointed to racks. No help at all. So my daughter & I left and went to Savvi to just look, I was greeted right away by Ashly! Wow she got to know me in five minutes I felt so noticed. Ashly started pulling dresses and had lots of patience with me, I'm not into wearing fancy dresses and have someone pamper me like she did! And then she handed me a dress I thought I don't know , but bam it was the dress for me!! She knew!!! She took her time with me and showed me how I could get it altered if wanted to. Again the other place didn't even help! Ashly was so caring and if I ever need another dress I'm going back to Ashly and Savvi.

AMAZING service! Called at 1845 (they close at 1900) Gave them my kiddos measurements and was in…read moreand out within 10 minutes! I was so impressed! This is the 2nd time using Savvi and will not be the last. Thank you!

I could not be more satisfied with the prompt professional and courteous service i received. I was…read morein town for a wedding, forgot my dress pants to my suit at home in Johnstown PA. within 20 minutes they had me fitted, altered and out the door in a perfectly matching pair of dress pants. Thank you so much from William Deter, Johnstown PA.

Rana was very friendly, professional, and helpful!! Awesome variety of formal wear!! I will…read moredefinitely be returning

Came in looking for a pair of shoes for a trip-- unsure of what the process was for this store--…read moregroup of workers sort of just stood around the register not even offering help. Super rude and helpful.

I was at the Brier Creek Men's Wearhouse (in Raleigh) yesterday looking for a dress shirt. I was…read moreassisted by Avery who was fantastic. He was knowledgeable, personable, and very helpful. The store was well organized and maintained. A good experience! Thank you.

11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

While I didn't find my exact gown here, the staff at Songbirds was incredibly knowledgeable, kind,…read moreand helpful! Olivia, Brinkley, and Leigh helped me try on over 10 dresses, gave my mother and me pointers on quality and alterations and how to pair items with the dress, and provided guidance and support. I really wish I could have purchased the dress from songbird, as they really did have a great selection. I just preferred an ivory to a mocha slip on the dress, which I found online (for $200 more... :-( ). Thanks again for all of your help and essentially bringing me to my wedding dress!!

I have had several experiences with Songbirds, leaving me feeling very negative…read more I had some beautiful clothes, including designer labels, (Lilly Pulitzer, and other dresses from high end boutiques) and wanted to consign. The first occurrence was stopping by, and being ignored for a long time. When I inquired about consigning, the woman snapped that I needed an appointment to do so. Totally understandable. I called at a later time to set up at appointment, and the woman answering the phone was rude again. She barked about the having a long time before I could get at appt, and the rules about seasonal consigning. Again, fine, I figured she was busy and being direct. I set up appointment for weeks later. At the appointment, I arrived on time, and stood for a long time with an arm load of clothes being ignored. This should have been my sign to leave, but I waited. She sorted through my things, taking most, but making a comment about "Lilly Pulitzer doesn't really sell well, but we will take it." The whole interaction left me feeling very unwelcomed and weird. Again , fine, I was still willing to consign some clothes. When my time came around to pick up money, and the clothes that didn't sell, I arrived at the shop. I again was ignored for a long time. When I stood at the counter, the woman started helping me, then stopped to help another customer, then, a bridal appt. She literally walked off to deal with the appointment, never letting me know she was leaving. Finally another woman helped me, as she had a conversation with a different customer, the entire time. She handed me my money , as she talked to the other person. I collected my money, unsold clothes and left , vowing never to return. The vibe is completely off there, very tense, dark and unwelcoming. The shop even feels crowded, which would be perfect fine, if the staff was welcoming and nice. Prepare to feel like a less than intruder if you do business with them.

This location is on their game and overall so is Mens Wearhouse... When it comes to renting a suit…read moreMens Wearhouse is your best choice because of their network. I got sized, picked up and dropped off my tux at there different locations and the experience was seamless, pun intended. If you have multiple people to coordinate a wedding outfit with then it's likely Mens Wearhouse could be your only choice. Rest assured that overall you won't be risking too much when you select Mens Wearhouse to dress your crew. When I got to this Durham location to pick up my tux they were busy and I thought this was not going to go smoothly... I was wrong. The manager greeted me and quickly brought up my order in the computer. He then led me back to the dressing room where they already had my tux ready and all laid out nicely. They had a dedicated team member to make sure the tux was correct. In fact this location had a great team and even though they were helping several customers at once they really had it all under control. Great service and good overall experience.

Fiance left having a terrible experience looking for his tux for our wedding. Very disappointing to…read morehear as this is such a special time in our lives. Front desk guy that was "assisting" was unhelpful. He went to Bernard's instead and has had a much more pleasing experience. Please be more hospitable to people because they are most likely coming to you already uncomfortable.