it was very nicely organized and had a lot of shoes very big store with a amazing variety of shoesread more

The team here is FANTASTIC! They greater every person who walked through the door, even when they…read morewere busy! They helped me find the right shoes and accessories. They put the rubber laces in -- it was a BEAR -- for me. All over, great service. I recommend going to see Fernando and team! Claudelle

I love the brands they have here, Coverse, Vans, Dr. Marten's, Puma, Adidas, Cole Haan. There's…read morejust not enough wide sizes for my Flintstone feet. The prices are okay, mostly better than going to the mall. Service is relatively non-existent, but I like it that way. I'd rather take my time and not feel rushed.

Well stocked store with many different options. We were in search of children boots and found…read moremultiple choices. We also purchased a pair of gym shoes. Thank you for making our journey a success!

This spot is more open and spacious. Lots to see. They have…read morethis large candy store to the right so much candy from Mexico. Towards the back there is a taco place that serves pretty decent tacos. You can even get a tattoo up in here!! lol I was though happy with this little shop towards the back that sells nick nacks from Mexico. My friend had brought me back this tiny little dino and then it broke. So I was happy to find one here. I couldn't find any anywhere else. Anyways fun to visit, during covid they are being careful and checking how many people enter the store.

Todo demasiado caro! Excusa que por inflación. Pero no en todas partes está así. 11 por un combo de…read morehamburguesa. Mejor vayan al Burger King. Siguen igual de baratos.

Big department stores are hard to find these days but Von Maur is a go to. This location is smaller…read morethan Yorkville location but plenty of options. The service is great. They don't leave you lonely in the fitting room. Always there to grab the next size or share an opinion. Nice sales too.

Syeda Z. at the Charlestown Mall Von Maur store was extremely helpful and knowledgeable. I needed…read morea mother of the groom dress and after visiting numerous other stores, I only wish I would have gone to Von Maur first. Syeda asked me a few questions, then showed me the perfect dress. Her expertise was completely appreciated and I found the most beautiful dress for my son's upcoming wedding.

The store has an old-school vibe. Michelangelo recommended an orthotic for hallux limitus, and it…read morehelped. Many thanks!

Fabulous service and great follow up. He Is very thorough and if you look at his website you will…read moresee that he is incredibly creative and can make works of art out of Birks - Who knew?!!!

I've always liked Shoe Carnival but the one close to me closed a while back, so every once in a…read morewhile I go further afield and check out a different location. It's a smaller store but they carry some of my preferred brands like Boc, Baretraps, Clarks and Italian Shoemakers. Because the selection isn't huge, it's catch as catch can, but it's worth checking! Prices are reasonable too and they often announce sales in store over the PA system.

Terrible customer service. I will never shop at this location again. No one willing to check shoe…read moresize on child.

I need them to fix of a good pair of gym shoes. I've driven past this place 1000 times and finally,…read moreI stopped in. I met with Shannon, who was very polite, and she helped me picked out my pair of gym shoes. The pricing was not the same as buying shoes at Kohl's. But neither is the quality. I paid 140 something for my gym shoes and I love them.

Dick Pond in Hoffman Estates has been mine and my partner's go to running shoe store! The staff is…read morealways knowledgeable, kind, and helpful in finding the perfect shoe type and size for someone looking. They will ask you to brung in your old shoes to see where they are worm down as well as watch you run on the treadmills before making recommendations. They tend to have a variety of top brands as well as colorways. They have a total of (5) locations so if something is not at the store you are at, they can look up if another has it in stock. On top of selling shoes, they also sell clothes, gels, socks, gear and even have local running group information posted when you walk in.

Purchased a pair of Anne Klein sandals. Wore them around the house to try them out and then wore…read morethem to church this am. The shoes gave me blisters on both feet as I wore them for the first time. Buyers beware, DSW will not stand behind their products and only gave me an Instore credit. Make me want to shop other retailers that stand behind the shoes that they sell. DSW could tell from my purchase that the shoes were only weeks old and that there was little wear on the soles, just smudged from walking through a parking lot. DSW will be getting less business from me in the future...

Great selection of shoes and well stocked. Nobody offered to help but it wasn't necessary since I…read moreknew what I wanted. Join the club and receive discounts.

If you are looking for a running community and athletic expertise, look no more. Suck Ponds team is…read moregreat. I'm doing the 10 week, free walk to run series and loving every step. These are real people who are willing to help everyone. Come for the sneakers and stay for the friendships.

I just had the greatest customer service experience at Dick Pond in St. Charles. Reilly was so…read moreknowledgeable about every brand, fit and detail of each shoe. She sat with me for such a long time with extraordinary patience and she made it her mission to ENSURE that I was walking out of this store happy with the most appropriate shoes for my work. Sam, the assistant manager, was so personable and kind as well. It's rare to leave a store thinking about the kind of customer service you received unless it's negative. Dick Pond is my new go-to for athletic shoes and Reilly and Sam made my experience a 10/10. Thank you for such a great experience - you made my day.