Cancel

    Open app

    Search

    Boot Barn

    5.0 (1 review)
    Closed 9:00 am - 9:00 pm

    Boot Barn Photos

    Recommended Reviews - Boot Barn

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Boot Barn

    Cavender's Boot City

    Cavender's Boot City

    2.6
    (22 reviews)
    1.8 mi
    $$$

    If I could give zero stars I sure would for this location. The customer service upfront is very…read moreunprofessional and racist. On December 7th my father was checking out over $500 worth of merchandise and while he was being checked out the female cashier has someone that speaks Spanish ask my father if he can afford what he is going to purchase. Then she asks what kind of job he works at. Like what is it to her where he works, I am very sure that my dad makes well enough to buy whatever he wants. Then when we called to complain about this incident nothing was done. I'm pretty sure the management itself is a reflection of the employees that attended my father. The cashier number on his receipt is 71784 . I myself have been in this location to purchase boots for my daughter and I and the customer service was bad. We were not greeted, we were not asked if we needed assistance just seen the employees standing around having conversations amongst themselves. My daughter literally had to ask someone to assist us. Since that day I will never go to this location again. Ill take my money elsewhere.

    If I could pick zero stars I would. First off the girls at the front counter have the worst…read moreattitudes! I have shopped at this location about 4 times now and yesterday was my last. I will no longer shop here. The first time I went to this location my wife and myself were buying clothes for my daughter's birthday. There was a jacket on a rack that said all jackets 20% off. We went to check out and have well over $400.00 in merchandise that we are purchasing. My wife always makes sure that the sale shows on the bill and notices that the jacket did not reflect the 20% off. My wife said something to the young girl behind the counter and she tells us that this one was not on sell. I went back to where the jacket was hanging that had the sign and then showed the girl at the front counter. She then with an attitude told us that the sale was not for this jacket. I said that was fine so I just suggested that they remove the sale tags. This happened a few more times on other items. Yesterday I went to purchase my son some clothes for his birthday and another sale tag was hanging and once again I am being told that the item was not on sale. I left all the items on the counter and left the store. I took my money elsewhere. Let's be honest, this is Texas! There are stores that sell these clothes all over. I will not be returning to this location again. I am trying to spend money at your store. I do not deserve the little attitudes from these girls. And I suggest taking all sale tags down.

    Photos
    Mens casuals
    Mens casuals
    Low walking boot
    Low walking boot
    Glitter glam belts

    See all

    Glitter glam belts

    Boot Barn - shoes - Updated July 2026

    Loading...
    Loading...
    Loading...