I am very disappointed I have my 3rd appointment and I'm still hurting they have changed them 2 my…read morenext will be 3 times and all this money I paid for and no relieve

Don't waste your money. The rep said that my husband would not need to wear a brace any longer with…read morethese inserts and that was a lie. No refunds, aggressive sales reps, making promises with no medical training, outrageous costs. What a rip-off!!

I visit the store on grand opening and was a great experience. They had plenty of shoes to pick…read morefrom ranging from yeezy, Jordan, adidas and other hype up shoes. The staff was very friendly and answer all the question I had. Not only does this store have shoes they also offer hype clothing that you won't find at a regular store in the mall. They also have supreme accessories and some Sandals. Even do the location is far from home I took the drive which it was about an hour and half. Today I went for the 3 time since the store open and they have done some work since day one. Some new art on the walls and more hype pairs since day one. The store doesn't look like much from outside, but once you get inside you can tell the owner cares about what he is doing. You might ask yourself about prices, we'll let me tell you they are not on the cheap side. However the stuff they got in store you won't be able to find easy at your local mall. Compare to other stores that carry similar stuff the prices are not bad at all. If you looking for something new to look at or buy, this place is worth the trip. They also buy new hype stuff depending on the demand they have in the store. At the moment they don't do any consignment which maybe in the future they will. John Hernandez has done a great job making this store grow and has plenty of plans for his store. I will be coming back for some stuff in the future!!

They never answer the phone. 9/10 they aren't gonna answer. Most of their items are way overpriced,…read moredouble retail sometimes even double resale. They don't buy any items unless it's deadstock. Though they will tell you to bring items up there just to get you into the store. They go off of stockx pricing when selling but almost never when buying. Kinda a funny store and interesting location!

nice associates , but there was mold on two of their grill displays. not very safe, and associates…read moreat the check out were not checking people out so we had to go to guest services just to check out.

Horrible customer service at the customer service counter. What a shame that they are the face of…read moreAcademy. I waited 15 minutes for an online pick up. I just want to commend Rodney, one of the employees there. He was busy at the registers and rushed over when he was done to help a line of people waiting for store pickups. All the manager (female with long, straight, gray hair) did was stare at me while I waited for her to do everything but help customers. When she finally "assisted me," there was no apology for the wait, no smile, no hello, no thank you. What happened to this place? It's become a dump with no one on the floor.

Wow, it's been a long time since I've witnessed such poor customer service, especially from a…read moremanager. I have a big family and we've shopped at Famous for years. I brought in an even exchange from a purchase my Wife made 30min prior. The Manager who was helping us seemed confused calculating simple math, refused to look at the receipt and acknowledge she was charging $10 more for the exchange. She became visibly upset and disrespectful. We paid the extra $10, but next time i'll wait for anyone else to work with but this person, or I'll just save myself the hassle and shop elsewhere.

Went in yesterday to get some work crocs that I saw online. On the clock shoes. Came in and the…read moreperson working there greeted me. I was the only person in the store. I asked where the croc were and he pointed and tried to describe where they were. I went to where he seemed to be saying and couldn't find any of the shoes I was looking for. I can hear the person working there talkin on the phone. So I thought I would wait. Finally I walked Over to the counter and asked if they had any of the shoes I was looking for for and they showed me where some of the work shoes were and then said they do not have and I would have to go to a bigger store. I said it shows they have them online. Nope. Sorry

I brought my son in for some school shoes at the rockwall location saturday. We were trying on a…read morepair of shoes at the end of an aisle and on the next aisle over, I heard a lady on her phone cursing and discussing personal habits (of the dr*g type) with the individual on the other end....... MY CHILD WAS HEARING THIS! I didn't want any conflict while having my son with me, so we just left the store. To the short Caucasian,lady with the blue glasses, please do better. Shoe Carnival... are background checks or drug screens a requirement for employment?

From the moment we stepped through the doors of Shoe Carnival, we were warmly welcomed by the…read morefriendly staff, setting the tone for a delightful shopping excursion. The store boasts an impressive array of high-quality shoes, catering to a diverse range of tastes and preferences.In addition to their extensive shoe collection, Shoe Carnival offers a wide selection of socks from various brands, providing customers with the perfect complement to their footwear. The staff's helpful demeanor and product knowledge further enhance the overall shopping experience, ensuring that every visit is enjoyable and rewarding.Overall it was an excellent experience!

Very helpful and friendly staff, I asked if it was okay to hold a shoe for me it was the last shoe…read morethey had in that size. Everything went smooth I will be a returning customer.

Came here to get my husband's feet scanned to see what shoes would be best for him. Thankfully all…read moreof the staff was really good to us and helped my husband find a couple pairs of shoes that for him well with his foot problems. Found some ankle socks for myself to get. Love the layout/vibe of the store.

Who doesn't love a good bargain? It's always fun to browse the store and their prices are great,…read moremost of the times. This location is spacious and the products are well laid out. The Home goods section is constantly refreshed with new merchandise. The only downside is the long wait time for billing, irrespective of the time of day. They have enough billing counters which goes to say that they are a busy store, which is great for TJ Maxx :)

Definitely the most unprofessional TjMaxx I've ever been to, and I have been to literally all of…read morethem. The manager looked at me like I was stupid when I did an online return and asked about my $10 reward I had used when purchasing online. Every store I've been to issues a $10 store credit/gift card back to you, not just keep it. So instead of doing it or even attempting to they shooed me on to call customer service. After talking to 3 people I'm getting it back but I'll never return any item or probably shop here ever again. I don't like being talked down to or looked at like I'm stupid when I'm not the one who was in the wrong. Pretty wild they didn't feel like doing their job while also making me feel like the idiot. Not cool. There's way more tjx's in the area to need to ever come back to this one. No thanks. Do better.