It's true from the outside, you wouldn't expect much. But the people who run it are friendly and…read morevery knowledgeable. They are also fish hobbyist with lot's of good tips. They don't try to sell you something you can't handle. Fantastic prices. Since they also bread some of the stock, they know exactly what your fish or shrimp or plants need.. Also, they keep trying to improve their store. They are willing to help you. If you want good advice, listen to this guy. Ps: I did, and now my first shrimp molted. That means it grew. I didn't give 5 stars because I believe you always need room for improvement. My credentials: fish hobbyist on/off for 50 years. Moving makes being a fish hobbyist problematic.

Always super friendly when I go in there, extremely knowledgeable and is never trying to up sell…read moreanything. He loves his fish and has helped keep raise my tank to whee it is noa I always feel welcome to stop by and stay for a few hours

The cleanliness of the store. The varieties of fish that's carried there should be more to choose…read morefrom.

The Pet Kraze in Wilmington, DE in the Branmar shopping center is just amazing!…read moreBoth Cat and William have always been helpful through the years and I always wanted to post how much help they've been. They were both kind, informative, patient and knowledgeable about purchases & questions I had over the years with various pets. I briefly spoke with the owner Ron about his wonderful staff and he is very kind, professional and courteous as well. I recommend Wilmington, DE Pet Kraze for pet needs, because they are a smaller business that takes on your personal needs. They are very flexible, adaptable and helpful with any questions & products.

I just can't say enough good things about the groomers at Pets Supplies Plus on Concord pike. Chase…read morewas way overdue for a grooming as I was having problems getting around and walking, I called and explained my situation to Amanda (Chase's favorite! but he does like them all) and she assured me it was no problem, she would come get him from the car, she handled my check-out and even gave him a quickee walk before putting him back in the car. I wouldn't even think of going anyplace else Bruce B.

Quality and availability - I only feed Purina ProPlan to my dogs, often using three different…read moreProPlan formulations to meet the needs of different dogs in my Kennel. Pet Supplies Plus is the only retailer I know that keeps the full line on the shelf. Many competitors only carry the highly advertised lines which I have found to offer neither consistent manufacturing nor high quality ingredients. Other venders have tried to sell me their lines, but nothing I have ever used equals Purina for excellence, quality ingredients , and digestability,

my dogs always look great - groomers are all especially nice…read moreEasy to book online, sometimes the same day

I ordered my dog a few items on line 2/18/25. On my way to pick up the items I received an email…read moresaying "We've canceled your order #1010354805". I get to the store go and collect the items they canceled. I asked the cashier what was the reason and he was polite. He called over a heavy set white woman who immediately said, I guess your card didn't go through. Her condescending tone and nonchalant attitude was not needed. And my card was not the issue. She needs training on people skills and communication. I guess she's too lazy to walk outside for the curbside pickup.

this shopping trip was amazing! i needed new kitty bowls & a dog treat / toy for my pets…read morebirthday... ended up almost buying the whole store. everything was fair priced and they had everything you could've possibly needed for your pets. the lady at the cash register was very friendly and helped me find the items i needed in the store :)

Just OK. They have a decent selection - and sometimes even carry the senior, small breed dog food…read morewe use - but it smells weird in there - very "doggy". Gross. Prices are kinda high, too. Meanwhile - big score for carrying the "Wee Wee" brand doggy diapers. They also, thankfully, carry Eukeneuba small breed senior. I can't always find it - small breed OR senior but usually not smallbreed/senior. They have it! (Yay!) But... It's $16.95 for a 4 lb bag - boo!!! Meanwhile I buy here anyway. Saves me time.

I came here because the food I was looking for was not available at pet Smart down the street. The…read morewoman working in the store was knowledgeable, friendly, and not at all pushy like you see in some of the large chains. They have a great selection and their prices were spot on with Amazon. Plus they have a great rewards program. I'll be a customer for a very long time.

Stupidly just paid $47 for a bag of Purina One that sells for $32 at Giant. I won't be shopping…read morehere anymore .

Great store! They truly have everything and if they don't they will order it for you! I love it…read morethere especially when they have kittens

Surprised this store only had one review and I was hesitant on coming in bc of it but glad I did…read more This store was small but is packed with a variety of everything for all kinds of pets. I first Googled this store & said nothing online about vet care but when I arrived a sign up front had the dates. As soon as i came in i was greeted and i asked about the vet plan and he gave me a brochure on it. (very appreciative) I originally came to redeem a manufacture coupon for cat litter, which they had in stock. The store was very organized and had such a large variety of...everything! All these great brands of dog treats, loved how they had a pick your own treat section and a self serve dog treat case in the front. I didnt see any mice run around like the last review said but there were a few bin/totes in the isle but who cares. The displays were very neat and organized such a variety of BRANDS of toys for cats, dogs, birds, & small furry pets. One thing i really appreciate was their wall of betta fish. I usually get depressed seeing them in filthy little cups, but here the water was clean and they all looked healthy and lively and even had oxygen tube to aerate the water. I picked up my free litter and a a bully stick for my dog. Decent prices for everything. I lastly checked out the cat food section and def had a lot to browse. I def will be a returning patron to this store. I don't like how it got such a poor rating so for my first visit 5 stars it is. Keep up the great service!,

I hate to give bad reviews but this store needs it. The staff is very friendly and the store has a…read morenice selection but this store is dirty. On several occasions I have seen mice droppings and mice themselves in the store. I can no longer go to this branch. If they don't allow it in restaurants, they shouldn't allow it in a pet store where they sell pet food. Concord Pet is usually a nice chain. I went back to Concord Pet since I was in the area and it was convenient. The store looked much cleaner. Service is always friendly and they still have a nice selection. I stand by my original review and don't think mice droppings should be dismissed by other reviewers. Hopefully the store continues with their cleanliness.