I view online. Very impressed with his style in teaching ways to avoid surgery due to joint…read morestiffness and inflammation. Still in healing stage and I have seen improvements.

I don't live in El Paso but watch all of Dr. David's YouTube videos. He has differing advice…read morecompared to my local PT and after taking his advice, my symptoms improved. I wish I lived closer and can go to him personally but I'm thankful for his YouTube videos and highly recommend him.

Fyzical El Paso on Loma de Sur Dr. My loved one was recently…read morediagnosed with GBS, so physical therapy is essential for his recovery. The clinical staff here is patient, caring, and very professional. The facility is clean and equipped with excellent tools that genuinely support high-quality treatment. Unfortunately, after our fourth visit we were told our insurance was not covering the sessions. I explained that we had an approved referral and requested time to contact Tricare, as similar errors have happened in the past. Instead, I was told the billing was correct and that we would need to pay out of pocket, even with a discount. When I contacted Tricare, they confirmed the claim had been submitted incorrectly and explained the proper steps. After I relayed this information, the billing manager agreed to resubmit the claim, though the interaction felt tense. Because of this issue, despite having approved visits from October through March, we were only able to use three and had to cancel the rest. The actual treatment at Fyzical was excellent, and had we not encountered this billing problem, we would have gladly continued care there.

Everyone here is very friendly & always so kind. They are 100% on top of cleaning & sanitizing…read moreright now with COVID. When I was being evaluated, the gentleman was very knowledgeable and very thorough with explaining things to me. I love that it is set up like an actual gym. They are very flexible when setting up your appointments and even having to reschedule. I definitely recommend them!

Cathy and her assistant are very helpful. I did learn fast…read morehow to help my self. My issues improved and I would recommend this facility.

I am very disappointed with this place. If I could give them less than one star, I would…read more The physical therapist herself is excellent--I had no issues with her at all. Unfortunately, the front desk experience ruined everything. The receptionist, who spends her time browsing Pinterest on the company computer, was rude and unhelpful. She made it extremely difficult to schedule an appointment, and that should have been my first red flag. She even canceled my appointment, blaming it on Tricare's new referral system. In reality, everything had already been submitted correctly, but their billing department mishandled it. To make things worse, she later called me accusing me of missing the very appointment that she herself had canceled. This was nothing but unnecessary chaos. It seems they want everything handed to them without doing their job, and patients end up paying the price. I feel bad for Miss Roth, but hiring someone like this at the front desk is a huge mistake. They don't work well with Tricare. Save yourself the headache and GO SOMEWHERE ELSE.

I had an injury at work about three months ago and could not raise my right arm. My orthopedic…read moresurgeon wanted to try physical therapy first, and got approval for about a dozen visits. These folks set and keep timely appointments and send text reminders to keep you on track. They worked with me and now I can actually raise my arm a bit without pain. I still need more work, but I am able to see the progress. I was in so much pain but now I rarely need to take pain medication. This is huge for me. My surgeon is seeing is I can get more visits approved, so I may be able to use their aquatic area for water based therapy- they have it all here.

I got both double bunion surgery and I was in the worst pain of my life. Before going to Fyzical I…read morefelt so hopeless and that it would take forever to get back to where I was prior to surgery. But the staff here were so welcoming and encouraging and really wanted me to succeed and get better. I am way better than when I started, I have more work to do but have a positive outlook that the finish line is just around the corner. I highly recommend everyone at the Northwestern location they truly care and want you to feel better. I would highly recommend this location for anyone looking to feel better they have everything here. Thank you!

Great therapy contracting company to work with. Please note they no longer have their office at…read moreWestmoreland.

From the owner: Contract Physical, Occupational and Speech Therapyread more

After total reverse shoulder replacement, I selected Border Therapy at 7825 N. Mesa. Glad I did --…read morethese people are pros. The staff demonstrated tremendous concern about my recovery and goals, and worked for 24 sessions to get me back to normal life -- and back on the golf course -- ahead of schedule. Their care for my individual issues and pain levels was authentic and everyone who worked with me knew the backstory, were familiar with the surgical report, and showed great interest in truly helping me. The minute I walked in, every time, I felt like I was with friends. Physical therapy is hard. But these good people work hard to make it easier. They know what they're doing and they do it well. My thanks to all of them. -- Bill B.

The Physical therapist there really hurt and injured me by forcefully moving my arm after I had…read moreshoulder surgery. He had never worked with me before but his assistant, who had, was working with someone else. I feel that he resented having to work with me that day. I kept telling him enough and that it was really hurting but he did not care and kept pushing my arm way back and in different directions anyway. I have been in severe pain ever since and because of his lack of empathy and his incompetence, I am worse, in pain and my recovery has really been derailed and affected. Physical Therapists are NEVER supposed to hurt a patient and are supposed to STOP when there is pain! I never returned.

I hate any social media and I am immensely private, but I had to say something…read moreI canceled all future appointments with this company because I missed two and didn't think I could keep that appointment. I honestly felt badly and it wasn't ok to just not show; HOWEVER the response I received is that I had already been cancelled due to "non-compliance" and "if I need anything don't hesitate to contact us! "With the exclamation. I let them know that I don't have to do a GD thing except stay black and die. No patient has to COMPLY and put up with passive aggressive exclamation points. I am a successful therapist in private practice. I would NEVER say they have to COMPLY. If anything I would express concern and enquire if there was an issue that could be addressed to help them make the appointment. Maybe they aren't completely satisfied with the service. Or maybe they have PTSD and Parkinson's LIKE ME and don't sleep well which makes it difficult for them to get up early. And maybe they are embarrassed and don't know how to convey this because people will say cruel, ignorant, and insensitive things. And maybe trying to do exercises and following the direction is difficult due to feeling like your body is portraying you. In essence, I had to really think about what I was doing. I guess noone there understands how much mental effort it takes to get your body to comply with Parkinson's,MS, etc. And for kickers I had to be redirected on how to exit. Because I was that confused Point is and I know no noone really cares about customer service, but you build a business by building relationships. They may have the best services and the most qualified employees, so I wouldn't want to discourage anyone from going there. The only thing I will say is you never know where someone is or what they are going through. I am a vet and my body is falling apart. People don't understand or care what we put our bodies through and not just from war. Then we deal with services that show no empathy and make things worse. Look up how many vets kill themselves everyday. There are paper services out there but they are often manned by cruel people. Our community is really hurting and some more than me. It's heartbreaking. All of this could have been managed with some curiosity. So the next time a vet comes with a similar or different issue, I hope they show a little bit of concern about how what may seem easy is incredibly difficult to do.... To include "Complying". That is what I "need!"; absolutely heartbreaking.

Spine and Rehab and Harry Koster are the best, by far of any physical therapy clinics/clinicians…read moreI've ever experienced. I have suffered from back pain on an off for many years, but a recent severe episode of back pain required a spine specialist with extensive experience. I was referred to Harry Koster (Spine & Rehab) and have now been to two sessions in the past week. The new patient on-boarding experience was very professional and thorough. The entire staff, from the reception desk to the admin folks who processed my insurance paperwork were friendly and efficient. My appointment started right on time, which I really appreciate in an era when doctors and medical practitioners don't respect patients' time. I came from a half-hour away, and appreciated not having to wait an hour in the waiting room. The drive is worth it. I never select medical care providers by "convenience". My health care is worth an extra fifteen minutes of drive time. My experience with the entire staff was exceptional. The entire staff exceeded my expectations, and especially Mr. Koster, who took his time with me to explain my condition and how to improve it to relieve my symptoms and to help to prevent future flare-ups. Mr. Koster is McKenzie Method certified, a distinction that distinguishes Harry Koster, PT, from other physical therapists that do not have that certification. The McKenzie method is a long-time trusted method to treat and prevent back pain. I'm happy to report that, thanks to Harry Koster, I'm on the road to recovery, with noticeable improvement within a week of the onset of my back (lower lumbar) pain.