I have been going to Zaragosa Family Clinic for 3 years. They are always fast, friendly and…read moreprofessional.

What a wonderful professional experience from the receptionist through the entire practice. Had…read moreappointment with the Nurse Practitioner who completed though first appointment overview. Went through my medical past asked all of right questions inorder to get a practical treatment plan inplace that would benefit me health wise for the future . Offered me practical health advise that would'nt cost me any out of pocket cash on expensive medications that I could do on my own. Very short wait time from reception to seeing the Nurse Practitioner. I ran out of life saving medication on the weekend after my appointment , called the office on Monday for some samples until I received my new perscription. Fifteen minutes after my call , I had 6 bottles of samples which would last me about a month were waiting for me at the front desk. Yes it is true I havent had an appointment with the Chief Physician of the practice Dr. Douglas Alorgbey but he is the person that approved or hired all of the people that work with in the practice which means to me he must be a well respected Physician that is looked up to as a leader in the medical profession. God bless all in the Zaragoza Family Clinic for caring about your patients.

There's nothing not to like about this practice. Everyone is kind, courteous and I've never had to…read morewait at appts. Nurse Practitioner, Julie Zuniga, is positively wonderful. I feel very grateful for being able to receive excellent primary care here.

The nurse practitioner Julie and the physician are extremely capable but their customer service…read moreservice person is extremely rude, impersonal and terse. So that's why the little above average rating. Otherwise its gets a 5 star rating in my book. So I get put on hold to ignore me and when she gets back to me doesn't remember who I am. I don't know if its personal or not liking the job. I think it's a combination of both. You get high quality care here, but if you don't mind impersonal treatment and rude and unfriendly people (person) at the front desk Then this is the place for you!! Good luck!

Went in to establish with someone here in El Paso, clinic is actually a great location and clean…read more Was very easy to get an appointment to get in. Parking is great, they got me in quickly for registration forms and I waited about 20 minutes before being called back. Appointment was total of about 45 minutes which included the annual physical, bloodwork, and Rx refills. Great customer service and quick in and out. My only suggestion is mute the TV in the lobby - you can't hear anything between the music, TV and everyone trying to talk over both! Great place - happy to go back!

Great quality of patient care. Doctor Borrego and his staff are an asset to this profession. Very…read morecompassionate and caring of their patients. I highly recommend this united medical clinics as your primary care place to go. I'm am so happy with their professionalism from the receptionist all the way to the Doctor.

Dr. Herman treated my acne about 40 years ago. I am so grateful for his gift to help others and…read moreme. I'm 70 years old now and the treatments he did for me make my face look better now than when I was 30. Is Accutane the treatment? It's been so long but I am forever grateful. God Bless Dr. Herman! Enjoy your retirement!!! Sandy SCHWEDLER Gipe, Montgomery, TX

I have been to this office (referred through Tricare) twice now. The first was for myself. The…read moresecond for my son. I was being seen for a mole on my back and facial spots of concern. The focus of my visit was not met. He only tried to push Botox treatments--and would not address my original concerns-- but only further explained why I needed it so much. Waste of time after having to wait over TWO hours. The second time for my son I still had to wait an hour and a half, while others came and went. The receptionist was rude and was unable to convey simple things. This office is unprepared and unprofessional. I have read reviews for others whose time was disregarded; my child missed unnecessary time from school, so I suppose it doesn't matter who you are. My sons appointment was at 08:30/ we arrived at 08:15. He wasn't even seen until approximately 10:00. Again, there were no patients! I requested a second opinion and to have treatment through the military dermatologist. That should say enough.

I like this clinic. Very simple and clean. Every time I've came in there's no wait. Which, I like…read more My appointment times are always on the dot. My doctor Yuki is very nice and I feel very comfortable with her. Coffee and cookies in the waiting area, is a nice touch! **The only trouble I've dealt with was making an appointment. I made an appointment over the phone and a few days later I called to confirm but they said that it wasn't made, so I had to make another appointment. The office usually sends an email and calls to confirm (which I like very much)The new appointment was a few days later and that was fine.

Dr. Martell and his staff are amazing. Unfortunately, their out of state billing office is guilty…read moreof insurance fraud and improper billing practices. The great doctors and staff aren't at fault for the illegal billing, but it's enough of a reason to go elsewhere for care.

Cathy and her assistant are very helpful. I did learn fast…read morehow to help my self. My issues improved and I would recommend this facility.

I am very disappointed with this place. If I could give them less than one star, I would…read more The physical therapist herself is excellent--I had no issues with her at all. Unfortunately, the front desk experience ruined everything. The receptionist, who spends her time browsing Pinterest on the company computer, was rude and unhelpful. She made it extremely difficult to schedule an appointment, and that should have been my first red flag. She even canceled my appointment, blaming it on Tricare's new referral system. In reality, everything had already been submitted correctly, but their billing department mishandled it. To make things worse, she later called me accusing me of missing the very appointment that she herself had canceled. This was nothing but unnecessary chaos. It seems they want everything handed to them without doing their job, and patients end up paying the price. I feel bad for Miss Roth, but hiring someone like this at the front desk is a huge mistake. They don't work well with Tricare. Save yourself the headache and GO SOMEWHERE ELSE.

Horrible. They…read morestarted off pretty good, but apparently knew injury laws better than I did. I had a car accident approximately two years ago and worked with a horrible law firm that I hired right after I was "bird dogged" which is just like ambulance chasing. Unlawful, but because the event had just happened I just accepted their services. They knew that two years on a case was the maximum time frame I could go on this claim even though I had referrals to two specialists that I was never able to see. The first an orthopedic surgeon who agreed that I required surgery on my right knee. I could never get "permission" to get this done, and according to the Injury Specialist this exacerbated my back issues and has now caused a left knee issue due to compensation of the skeletal and muscle structure. The second referral never happened. I finally made contact with this ambulance chasing lawyer's office and they informed me that Denise from this office called them telling them that I have not been compliant with their treatments. Not true at all. They were being scheduled so frequently I was having issues getting off work for them. Please remember that this accident happened approximately two years ago. Denise of this office supposedly followed up with referrals but I never received any correspondence to unanswered questions. I recently requested a call back from her but have yet to hear from her, this was just this Monday. She apparently contacted the "attorney" and told them to settle the case. Again, this all goes against what the MRI's show, that there is damage to my knee and back. Very disappointed as I'd originally given this office a very high review. Hindsight.

I've been receiving chiropractic care from Dr Jimenez and his staff for about 6 weeks. I am…read morefeeling so much better and am without the daily pain and stiffness that I previously experienced. Dr Jimenez is very caring and professional and always willing to share his knowledge with me. His staff have always been great and I see that they make each patient feel special and welcome. The office has always been clean and very organized. I would highly recommend his services to any in need.

I always receive excellent care, So glad I can schedule with either Adrianne or Jay when I need…read moremedical assistance. The annual physical is always on time, no delays In the waiting room or exam room. They take the time to review my blood work and history of whatever may be going on this year. I know the medical advice I receive is always on point. Necessary referrals are always provided is required.

I have been a patient of Jay Guerra and his wife Adrianne Guerra for 10 years or so. Through those…read moreyears, I have experienced much gratitude for their time, effort and expertise in resolving my medical issues. They are devoted and dedicated in treating the "whole person" physically, mentally, and socially. Thank you, Jay and Adrianne. I also must mention the working staff in that they are always friendly, courteous and professional. Thus, making it a pleasant atmosphere. I highly recommend El Paso Wellness Associates because you will be blessed...!!! Thank you, Irene Batres