TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

We are absolutely grateful for Texas Air & Heat…read more 5 stars for customer service and 5 star repair. For some context, my husband and I are first time home buyers. We just bought this home and have done some repairs on the home already. Our experience with repair companies has discouraged in our journey of homeownership so when our thermostat stopped working we were over it. We went to yelp and we chose to work with Texas Air & Heat and same day Daniel came and helped us out! Daniel was friendly and was more than happy to explain what the issue was. My husband wanted to put the thermostat back on the wall himself and Daniel even stayed to make sure there was no issues. We thought that was very thoughtful and kind of him. We are relieved to find a company who is honest, reasonably priced and just great customer service. This experience has given my family some relief in finding a company we know we can go to and get great service from. If we ever have AC or thermostat issues Texas Air & Heat will be our first call and we'll be more than happy to suggest anyone we know to them as well. Thank you so much! You guys rock!

Had the pleasure of using Daniel at Texas Air & Heat the…read moreother day for my clients home. My Husband and I own a real estate brokerage, so we are constants in need of a licensed HVAC company. Our AC guy recently retired so took a chance and called Texas Air & Heat based off their reviews and they certainly did not disappoint! Spoke to Daniel (the owner) when I called on a Saturday to schedule and we made an appt for 8 am on Monday. He was super prompt (even text when he was a few minutes out. Once he got there, he looked through the whole system and diagnosed the issue. I asked him to not fix it yet since we were still under contract for the house, but had a detailed invoice with photos of how to fix the issue along with price involved to supply the sellers. Texas Air & Heat will for sure be my new HVAC company!

We had a great experience with our technician, Brandon. He was incredibly hardworking and…read morecommunicated clearly throughout the entire process. He spent nearly 1-2 hours on a Sunday thoroughly diagnosing our AC issue, only to discover it was actually an electrical problem outside of his scope. I really appreciated his honesty. he didn't try to patch something up just to charge us more.... Instead, he pointed us in the right direction and helped us understand exactly what needed to be done. Even though he couldn't fix it himself, he still spent extra time helping, and the visit was only $39. No surprise fees, no pressure!!! Phew! Once the electrician came out, the AC was up and running again. We're so thankful Brandon helped us get to the root of the issue.

My AC went out Saturday night so I made a yelp project and instantly got in touch with a lot of AC…read morebusinesses in the area. I chose Comfort Land because I related to who I communicated to and was able to establish good communication with them at a, albeit weird hour (Saturday night 9pm). The person I talked to, Will, was very upfront about the pricing. The price was 49$ for a diagnostic visit. I also asked if there was a cancellation fee in case the AC worked itself out, no cancellation fee, and he also recommended some YouTube sites to see if some of the basics could be ruled out on the costumer side. I appreciated that and after doing some price comparison with 2 other companies, one of which tried to upsell me on a yearly plan, I decided to go with Comfort Land. I confirmed the appointment time on Sunday and on Monday they came early afternoon. I was not here when they originally came and my husband interacted with them, he had a favorable opinion. I had done my own research that morning and realized that the problem was likely inside the house since the outside unit was spinning normally and the refrigerant line was cold, but nothing was blowing in my house so I thought it was likely a motor blower issue. they confirmed that they found that the motor blower was not working. they also said the auxillary drain pan was very rusted (like around 2-3 feet of rust on the pan) I like that they documented everything very well and showed and emailed us pictures of what they found in our attic. I felt very comfortable and confident that they were honest and did a good evaluation. They called and had a motor blower and new drain pan delivered from their storage facility and I think the two of them waited outside the house for like 90 minutes for it. I think they came around 1pm, and left around 5 pm after installing everything and left after they made sure the AC was working, including measuring the temperature that came from the AC. In regards to the pricing: It was 2600 to replace the motor and change the drain pan. I did a search on HVAC subreddit and it seemed like that price was reasonable. My husband and I are very grateful for their prompt service, their handwritten evaluation that not only evaluated the immediate problem, as well as overall health of the AC system we had and the degree of wear and tear on some of the other parts. I feel comfortable recommending this company to friends and other people. Please keep up the good work everyone!

Timely service and responsive to needs. Fair priced and shout out to Raul who also taught me some…read morestuff along the way.

Just note that I am not rating work done to my pool but rather overall service. Person talking to…read moreme had pretty bad english. Their technician never arrived, was few late and eventually did not show up at all and they kept rescheduling it. They tried to confuse me with different fees. After all, I felt they cannot be trusted and simply cancelled any appointments. So again - cannot really rate their job, but overall could not trust them to even start the work.

Great job repairing my leaking AC unit and enhancing the drain system to prevent future leaks. They…read morewere fast, transparent, and friendly. I'll be using them for my future HVAC and plumbing needs.

Excellent job! I am very satisfied with the replacement of my outside faucet. The technicians,…read moreJonathan and Diego, were very knowledgeable and helpful, explaining the work they were going to do step by step. The cost was right in the range I was expecting. I will certainly use their services again in the future.

I've been chasing them for response for a few days now. Email, phone calls with their AI answering…read moremachine. But no appointment or call back

Same day service on a Monday which is unheard of. Great technicians Tristan and Christian even…read morestaying late to get my compressor changed out so I can sleep cool tonight. Greatly appreciated!