I have been a repeat customer at multiple Boscov's locations over the years. I frequently partake in the great sale prices for shoes, auditorium sales, linens, house decor and fancier styles of clothing for myself and my family. Our last incredible deal purchase consisted of leather style storage benches marked down from about $60 to $20! My girls and I each purchased one for our rooms. We also love that we can get delicious Godiva chocolates and other sweets at reasonable prices. This has become our family's go to place for shoes since Payless had closed. The prices are always reasonable and there's a wide selection of styles. The sales offer impressive discounts and opportunities to save money on quality items. Despite the sometimes less than joyful/pleasant staff, I'd recommend this shopping location for the sales and items offered. It is a shame that many (not all) of the sales reps just seem like unhappy people. When I shop there I do my best to set a higher standard of kindness by demonstrating to others how I like to be treated through my own words/actions. (Just because they may not be kind, doesn't mean I have to act the same way.) read more

I just spent over an hour and a half looking for a dress to wear to my company's holiday party and when I got to the counter, the cashier in Petites who was training holiday help quite literally refused to sell it to me. It was missing the price but still had the plastic tag on it and I even showed her the wrack I got it from--$29.99. So she checked the sewn-in label for a style number and said it wasn't on there. So then she called down to Juniors, certain that only their dept sold this brand, but they don't. She rudely stated, "I can't sell you this because I can't tell if this is even a Boscov's dress. Someone may have placed their own dress on the wrack and left it there." Had she taken the time to look it up like I did: "Violet B Bell Sleeve Knit Plaid A-Line Dress" in stock at Boscov's Berkshire Mall. Took me less than a minute to find. I've regrettably purchased a lot here, but never again after today. Not even Christmas gift cards, which I was going to add to my order. read more

They actually came through in the end and took the jeans back and gave me a shipping label in order to return them. Can't complain about that. Thanks so much. read more

Extremely rude service in the furniture department. Went in to view furniture for our new home got asked if we needed help I simply said "we are just looking for now but thank you" and the woman said well thank you can't hangout here you gotta keep moving along... not sure why if there were others also looking at furniture and sitting etc. but yet we were the only ones that got told to leave although those weren't her words but that's how we felt like I business was not needed and this was my first time into this store moving from California and this will definitely be my last time. read more

I was shopping at the Berkshire mall Boscov's for sneakers and socks. I picked the pair i wanted the weekend of Memorial day and i wanted to ring out. I noticed i needed socks so i asked for the socks the cashier in the womens apparel could not even tell me directly she was pointing with her fingers like a flight attendant like she was in US air or something. The elderly cashier was rude well okay i listened to her directions and went to find the socks. The thing i don't understand about your store normal department stores have socks near their shoe department and your store did not. That annoyed me my feet hurt from the shoes i wanted to replace then your staff had me chasing the socks like i was a mouse in a maze i was so annoyed. Also here is another thing your cashiers are rude.Yes rude. Not one of them were around when i needed them. When i went to check out they said i could not pay for my sneakers because they were not mens shoes at the departments i was in . There was NO SIGNS saying i could not bring a purchase to another department. The lazy cashiers did not want to work. I visually saw every department bare with no cashiers they were chit chatting like they were at a coffee shoppe talking about customers and about how rude each and everyone of us was. Well in the area i was in was near the mens department i went to cash out my sneakers and socks after rat racing threw your store that smelt like old people , stinky feet and puke. Well the smell is besides the point. The rude cashiers said we are called sales agents with a smart smerk and said is this mens sneakers i said no at three different cash registers at each department you know they made me go threw the front of the store to the shoe department i wasted about 30 minutes to a hour of my time walking threw your store. Also your mouthy cashiers all of them made remarks when i said i hate this ass backwords store they said if you hate shopping here why did you come here to shop. They turned me away i open my mouth and said to your ladies on the sales for near the mens wear and the womens wear your rude and i did make a remark i hope your store gets shut down. You know how many people i saw that agreed with me and a customer said your clothes and items are over priced that is besides the point. I am a customer how did you know i was a secret shopper well um. I could of been. Look your cashiers need a meet with your manager or the owner or whom ever is in charge of that store. Get a room deorderizer as well for the whole store and get those sales or cashiers as you like to call them to stop chit chatting and do their work. Not one of them were doing anything they were not busy. I could of spent my money at another department store like Khol's or Marshell's but no i spent it at your useless store. Yeah many people like it because your the only on in wyomissing. If i ever shop at your Boscov's again it will be in Lebanon or Exeter not Wyomissing. Your store for real needs to be shut down i was there many times for trips for clothes and all i got was constant smerks and remarks of if i don't like shopping here leave. Look are you the mall police. I will. I will leave and never come back and tell all my friends and family to tell your company to pound it next time. I work hard for my money and when i go shopping i like to be treated with respect. Yes plastic is plastic and cash is cash but your staff can keep their remarks to themselves. If they hate their jobs so bad them by all means fire them but why in the hell are you letting them talk to customers like that. I could of been a secret shopper you don't know well i did lash back with comment to them like i hate this store and i hope your store gets shut down. Yeah customers are always right in our eyes we are the ones buying your over priced shit. But for them to get smart and cocky with me nope. Not having it. Wyomissing Boscov's used to have meaning but now it is empty no one goes there and the staff is stands arounds and does nothing also likes to mock customers. So screw ya then my money is gold some where else then. My plastic is golden at Target, Khol's TJ Maxx and also Old Navy. Why should i shop some where when the cashiers think they are running the store like they own it screw you. I spent to much of my hard earn money to be disrespected so yeah i am yelping about this because i am not the only one who thinks this. Your staff are all old anyways they look like they need SSA and AARP. So yeah you lost me and i will spread the word about my experience so sucks for you. Because you had no idea i could of been a secret shopper. That sucks right you want to be a number one department store nope. Your not. I think your store needs to be shut down. Time after time i go in their the quality is low, the cashiers are rude and the prices are to high. My experience sucked period. read more

Sorry to hear about your experience in the furniture section Nataly. Let me share my experiences with Boscov's, I have been going there for 50 years since I was a little girl and I have always had a very positive experience. The staff has always been very helpful and I love the sales and Did You Boscov Days. Boscov's is my go to store when I am on the hunt for a birthday present and I do most of my Christmas shopping there. Nataly please give the store a 2nd chance I am sure you will love it as much as I do. Thank you Judy read more