Wonderful service, I built a rig with a fraction of a cost and they pretty much assembled the whole…read morething

I ordered a customized PC and it arrived in October. In December it would not display to any…read moremonitor. Emailing and calling MMC they suggested a swap of video cards, but that didn't work and it took another month for me to ship my card in before they would ship one back to me. So I had to send the whole computer back to them which cost $320.00 for UPS to package it and $1000 worth of insurance. Turns out a CPU chip was bad and they replaced it. Warranty covered all parts and labor BUT NOT shipping costs TO them. When I complained about this they said I should have asked for a shipping label from them. Never was anything suggested about a shipping label nor about insurance. And I only discovered what was actually wrong by emailing the tech support. No paperwork came with the returned computer. I have bought a PC from MMC before and never had this kind of problem or need to ship back. They are very unhelpful when it comes to the details of trying to fix something.

We just bought a television from Sound and Vision. Everyone we dealt with at this company was…read moreexceptional in their knowledge of the product and in their customer service. We are very very pleased and would highly recommend them. Carol Wallace

Great customer service by my salesman, Jackson. Just bought large Magnepan speakers there, and he…read morewent the extra mile to deliver them to my house personally in his own car, which was much appreciated. Very attractive store and uniformly friendly staff. I will not hesitate to revisit the next time I am in the market for audio/video equipment.

I have not heard good things about this company. My…read moreexperience was frustrating as well. The store was a mess and very short staff. Did not seem trustworthy.

Placed an internet order on Friday 01/23/2026. Called to verify the order on Saturday ,01/24/2026…read moreand told the coin was available. I make a special trip to the post office to mail a check that day. Then on 01/29/2026 I'm notified by email they can't find the coin. Then they offer an inferior replacement coin with 22 times the mintage and 60 times the population! Quite Insulting and Disappointing. Quick research showed the exact certified coin I "purchased" on 01/23/2026 was sold on Ebay on 01/27/2026 for $345 more, 4 days after I purchased it. eBay item number:389526473732.

John the owner is awesome, he made sure to see what the situation was and helped make it better. He…read moreMakes sure that your well taken care of. Ask for him if you go there!

Quick stop after work today and left with way more than I expected from jewelry that was given to…read moreme. Super thankful and had a good experience. I recommend.

My computer was running super slow. I sent an email to another company who never responded…read more Called Computer City. I took my computer in and 4 new GB of RAM were installed in approximately 15 minutes. Extremely reasonable prices, great service. I didn't have to leave my computer for days and it's now running like a champ. Any further computer issues and I will definitely be back. Great place, excellent service!

Essie has worked on several of our computers over the years. He always provides fast, reliable…read moreservice at a fair price.

I've come to know this as my only local record shop. I…read moresuppose, I looked the other way with their judgement because its a dying thing locally, but that was "whatever" because they are local, had a decent selection, okay price on used items, and would help and find things they didn't have in store; but the last time I came they seemed annoyed at my album choice, used items had considerably increased and I was deemed unworthy for not knowing their promo day . When I went to pick up a order I was bothering them, trying to give them money, and they went against their written policy about loyaltly cards, treating me as though I couldn't read and my money wasn't hard earned. Seems to I need to travel further for my albums or just buy online...

I preordered an exclusive copy of a vinyl record for my son for Christmas in September. The album…read morewas delivered in September. I didn't tear the plastic off of the album as it was a Christmas present. Imagine my son's and my disappointment when he opened the plastic and we discovered we didn't get what I ordered. The album was the correct album but the album was not the exclusive color I ordered. The company is refusing to give a full refund because they have a thirty day policy on returns. It's was pretty apparent to me, based on emails between my son and the company, the company doesn't care about great customer service or the fact that this was their mistake.

Please beware: Never ever do business here because they will steal your pawned items and with hold…read morethem and than turn around and accuse you of something! I'm terrified to enter the store to retrieve my belongings it's not fare to me and I'm seriously not happy. Please anyone reading this beware of National Jewelry and Pawn at all cost! All most cost my life smh!

very poorly ran and sold my stuff before it was supposed to be sold some of the people are very ruderead more

Not sure if I have correct office but I've been dealing with the office of the President of…read moreCricket. I purchased a phone on line unfortunately I had to cancel it I called within 48 hours to cancel. I was told it was cancelled. Not having a good feeling about it I called the next day to make sure it was cancelled.the yi7ng man I spoke to said it had not been canceled but that he would cancel it right then he asked me if I was going to be using my number and I said I had planned on using the number I had he said well it's a good thing you're canceling because we have a new configuration and your number isn't going to work so it would have been canceled anyway I said well good he said you should be receiving your refund in five to seven days I said will I get refunded for the $60 plan I bought also because it's not I wouldn't have worked he said yes you will and I said okay thank you goodbye 5 days went by 10 days went by 15 days went by and no refund I had a letter that stated that the money wasn't going to be taken out of my account until I received the phone but it was taken out of my account right away a letter later said that I was not entitled to refund something to do with having both of them phone during a time of in the middle of billing I didn't really understand what it meant but their policy is you have I believe 14 days to cancel a purchase like that and they were not going to stand by it they refuse to refund me my bank even tried to file for them to refund me and they still refused. I put in a informal complaint with the FCC the FCC contacted them and I received a phone call from The Office of the President of cricket the man asked me to tell him my story so I did he said he would investigate it took approximately 2 weeks for them to decide that I was entitled to a refund for the phone and my plan I told him I no longer had the phone I was very frustrated because when I decided finally I needed to have a phone because I hadn't had a phone I tried to have it service turned on only to find out that the phone had issues and they couldn't give me service on that phone that I would have to turn the phone in I said I'm really resistant to turning in the phone because I will get back a used phone that's refurbished that I paid for a brand new one the gentleman said well you'll have to talk about that with them at this point I had already just paid him another $40 to try to get service on the phone because the 60 I had paid wasn't going to work for that I said if I turn in the phone it'll be another month before I get it back so I'll have paid another $40 for another month of service I'm not going to be able to use he said I'm really sorry. After that's when I call the FCC so on November 19th of 2024 I am told I'm going to be mail to check for the $60 plan I said thank you very very much said I should be receiving it anywhere from 7:00 to 10:00 maybe 15 days I said okay I will look for it in December around right before Christmas I called I have not received the check they told me to wait longer finally in January of 2025 I received the $60 check I said okay finally it's over I took the check down to my local Merchant to be cashed low and behold two days later I find out that the check was bad now I have a $25 bad check fee to pay to this Merchant plus my reputation is no longer as good as it was before this check I was really upset I called cricket and I said this was completely and totally unacceptable and that on top of the $60 they owe me $25 because had that check been good I would not be having another debt they said they had to investigate I said well that's on your end because I did nothing wrong and I said I didn't want another check I wanted them to direct deposit because I don't know where to cash this check mail and I don't trust their checks they sent me a check anyway and they refuse to acknowledge any wrongdoing on the $25 bad check fee that I got because of them so beware if you have Cricket or you any money make sure you check with their bank make sure the funds are in it and that they have the right account number in the right routing number on the check otherwise you could be stuck with the bad chick feels so so all I know all I got back was really $35 after the 60 and the and the $220 I spent on the phone that's all I got back there's no Integrity of that company to not acknowledge that they are responsible for me having to pay a fee on their bad check is just. I wish I could give mine a Stars but then there's not enough stores cuz it definitely more than five.

Lavanya was amazing, she helped my mom and I pick out the phones we were looking for and was very…read moreknowledgeable great customer service!