The best. Simple as that. Masterful deep experienced problem-solving. Patient, thorough, prompt…read more Concise detailed explanations. Ian is my computer guy since I moved from Phoenix to Flag in late '19. This is the best computer and software repair shop I've ever experienced.

I went in because my laptop screen needed to be replaced, I got my laptop back almost a week later,…read moreand when I went home I discovered my screen would glitch and occasionally turn half black and half white, I had called them the day I picked my laptop back up and was told they could t do anything that day since they were closing early and weren't going to be open the following day (4th of July) I was told I would get a call Monday, I never received that call, I called yesterday (Tuesday) and it went to voicemail, than I called today, voicemail, so I called using my friends phone and they answered, I was then told about how it wasn't their problem that my screen didn't function correctly and how they had "proof that it's fine" when I tried explaining I'd be happy to send over photos with time stamps of how my screen didn't work I was told "I have pictures too". What does that even mean?!

I needed a local company to help me set up my fathers computer. I was able to get help right away…read more I am very happy with the professional and speedy service! Thank you Platinum Tech. Joel, Jose and Daniel are ALL professional, efficient and knowledgeable. I highly recommend them.

From the owner: At Platinum Tech, we pride ourselves on the unique blend of innovation and personalized service…read morethat defines our brand. Unlike others in the industry, we prioritize not only staying ahead of the curve with cutting-edge technology and solutions but also fostering genuine connections with our clients. Our commitment to understanding individual needs and tailoring our approach accordingly sets us apart. From our dedicated team of experts to our unwavering emphasis on customer satisfaction, we strive to provide a one-of-a-kind experience. At Platinum Tech, we don't just offer products or services; we offer a partnership built on trust, reliability, and a shared commitment to success. Discover the difference that makes us stand out in a crowded market.

What a great experience! I requested a TV Mounting quote from HelloTech via Yelp. They responded in…read moreless than an hour with a flat rate estimate (that they stuck to!) They also provided a link with lots of great availability to book. They had more availability and better prices than other companies I reached out to in Flagstaff. After I booked HelloTech confirmed my appointment and the tech, Urvin, reached out with a phone call to confirm. He arrived on time and completed our TV wall mounting the project to our satisfaction. He was friendly, professional and accommodating when we wanted the TV moved down. 5-stars for Urvin and 5-stars for HelloTech. I wouldn't hesitate to use them again!

My backup hard drive crashed, and before I could replace it, my computer hard drive also crashed…read more Fortunately I had separately backed up many important files, but a few key ones I missed including one with my full-year financial records. (This, in December!) Having previously purchased a printer from Flagstaff Computer Guys, I went to them after another computer repair outfit (out of town) had been unable to recover my missing files from either crashed drive. Scott Tabako efficiently and calmly tested both drives, and to my absolute delight quickly recovered my key files, then guided me on purchase of a new backup NAS and backup-power devices to prevent this from happening in the future. Flagstaff Computer Guys is a father and son family business. Great guys who really know their stuff, and the fact that they remained calm and cheerful while addressing my emergency really helped. Highly recommended! (CAUTION: There is a similarly named but unrelated business elsewhere in town, with whom I have no experience.)

Scott is a Genius!! In February 2025 my old laptop was about to die and I got a new laptop and…read moreattempted to transition files to the new laptop. Nothing worked!! I was frustrated beyond belief. I contacted Scott and entrusted both computers to him and short time later the transition was complete and I felt great!!! Recently my computer was infected with a Ransom Ware Virus. I contacted Scott and he let me know that the end of the world was not at hand -- he could fix it!! And he DID!!! In both cases Scott's Knowlege, Professionalism, and Care for his clients showed. I am a very happy client!! Mike Taylor Flagstaff

Rapid, expert personal service, done for a very reasonable price. I would recommend Scott highly.read more

These technicians were fantastic! We had several technicians from several companies come out to…read moreidentify our wiring and internet problems and these two were the only ones to do full diagnostic assessments and consultation. We really appreciated their professionalism, sincerity and work. We would definitely recommend their services.

From the owner: Native Innovation is an all-inclusive technology company that specializes in Remote and Onsite tech…read moreservices for consumers and businesses. Our support services can help you with any issue pertaining to your network, as well as any peripherals.

Great company, friendly service and quick to address any issues. So glad we can stay local with…read morethese services. Good job guys. And girls.

From the owner: Our mission is to provide enterprise level IT & Communications Services to small and medium sized…read morebusinesses. Our goal is to become a technology partner to our clients by providing the best possible technology solutions

What a FIXIT find in Flagstaff, Arizona!…read more THE place to replace a broken iPhone glass or iPad front. A friend of mine told me she had replaced her iPad glass front at a very good price with Gadget Phix while we were walking by this small strip center store front after eating at MartAnne's Cafe the Breakfast place. Located on Old Rt. 66 just EAST of San Francisco Street. I made a mental note and not even a week later I dropped my cell phone and cracked the glass while I was at a meeting in Phoenix. I stopped by this store front in Flagstaff, Arizona on my way back to Williams, Arizona about 30 minutes away and had my phone fixed in about 45 minutes! Amazing work and delighted to share this new source with anyone reading. The store front has credibility as you have to leave your phone with all the info in it and give them the password... so you have to TRUST the person replacing the glass and I did from the minute I met the team. The glass was replaced with tax for $110 and I was a very happy customer. ADDED NOTE... back up your phone before taking in for glass replacement as the contract you sign says... they are not responsible for loss of data. Just makes sense!

Sold an iPad here once before, and just got a new iPhone battery for only $30…read more Cody and Jordan were very helpful and friendly! I really appreciate this business :)

I i have been a resident of Flagstaff for 11 years. Computer/software repairs in my first years…read morehere were less than satisfactory. Finally, someone recommended Computer Guys and I have used them ever since. My friends have also become loyal customers. Never has there been a complaint. No matter the question or problem, Computer Guys have solved it with no fuss. Don't be put off by the dark shop--it isn't elegant and there is no unnecessary chit-chat, but if you want your computer fixed, I would send you to Computer Guys on Pine Knoll Rd.

Terrible service. Went in with some questions on how to fix my desktop. The man that wears…read moresunglasses inside seemed knowledgeable on computers, yet lacked any sort of communication skills and couldn't even speak to me when I came to pick up my computer. I was willing to let them replace the parts that were struggling within my desktop but his lack of customer service skills lost them that business. Would not return. Would give 0 out of 5 starts but unfortunately yelp won't let me.