This is a counterfeit store masked as a cell phone repair business. I had a cell phone screen replaced on an s24fe. The repair person was quite rude and after the repair I experienced the forward facing cameras inoperational. I called the moment I noticed and the guy seamed willing to make the repair When I arrived after a 40 min 35 mile drive the repair guy was not willing to take a look. It seams the repair bussiness is an apartment or living space behind the counter. Smelled like food each time I arrived. The 1st time the business had an open sign on,but the door was locked. Sketchy!! Counterfeit items all.over the store and 1.75 canned sodas in a dorm room fridge when you walk in.....Sketchy!!! read more

To Just Wireless, The original purchase price for your Lightning cable was $26.99 plus tax or about $30. Initially, I was impressed with the robust quality of the product. But It failed in about a a year. I delayed sending it back. In the interim, I bought 2 braided Lightning cables, both robust, for $8 apiece. They have been working fine. To get my refund, I would have to spend another $15 or about the cost of 2 cheaper cables. So I'd be into it for about $45 for one cable. I could buy 5 1/2 cheaper cables for what I'd have into your cable. It doesn't pencil out. And they're both made in China anyway. Not a great business model you have. I got snookered for a bad cable once. Not again. read more

Overpriced, would charge $250 for a 13 back glass replacement. So I just did it myself for only $7

Get. Service. Done. Here. Just Wireless in Flagstaff is GREAT. They saved me $1,000! The big box chains and my cell carrier wanted $1300 for a repair that JUST Wireless did for $300. And its like I have a brand new phone. Trust worthy and fast service. Thank you, super heroes at JUST Wireless! read more

he offered me $40 for my $800 watch even though it's worth 485 to 600 resale I would not recommend trying to sell your tech to the store

didnt do shit i dropped off my ps4 to be fixed and they said itd be done the next day and that theyd call me and then didnt call for three weeks so i called them and they just went "idk what but sums wrong with it!" yeah dumbass thats why i fucking brought it to you morons and then they said theyd deep clean it and it is dirty as hell looks actually dirtier than when i brought it read more

Thank you Just Wireless for encouraging me to educate myself on fake Airpods. I bought some Airpods last week for a price that was too good to be true.... Well when I tried them but the noise canceling did not work like my last pair. So I tried the "ear fit test" and they passed no matter what I did (even leaving them on the table). So I tried to update the firmware to the latest version, but no matter what I did, they would not update. Something seemed wrong with these. This is when I called Apple Support. I learned that if you are going to buy Airpods from a third party vendor - take the box and go to checkcoverage.apple.com. Scan the serial number and it should say they have not been purchased and coverage is valid. If the site says the coverage has expired, like mine did, think twice. But if you do buy them, look at the serial numbers - from Apple "With AirPods (2nd and 3rd generation) and AirPods Pro (1st and 2nd generation), each AirPod also has its own serial number, printed on the AirPod itself. If you need to send in your AirPods or charging case for service, refer to the primary serial number, printed on the case lid" If the serial numbers, like mine, are the same on both Airpods and the case...they are fake. If the app shows a different serial number than the one printed on the case or each Airpod, like mine did....they are fake. Don't trust the information under Airpod settings on the iPhone, look at the printed serial numbers (my Iphone had different serial numbers in the Airpods settings than the ones printed on the case). There are many other nuanced differences between the real and the fake, but that's as far as I needed to go. Just Wireless was gracious and refunded my purchase, but when I asked the sales guy if he would check the others in the sales case to see if they were fake, he said "we have a lot of repairs to do, we might have time later". Thank you Just Wireless for this learning experience and I would encourage anybody else that finds a deal too good to be true - do your due diligence before buying. I have used Just Wireless for repairs and they have been great, but I think that if I buy stuff from them, I might pay a little more attention to things. read more

I've great things about this store and it's unfortunately not the case. I walked in interested in a phone or different plan and the not so professional clerk basically talked me out of the store with his vibe. It seems he didn't want to sell any products or plans, maybe I interrupted his social media time or gaming session he had going on in the back. Usually you greet people with enthusiasm and are looking to negotiate and barder to sell for the business. I wonder if the owner is aware of his lackadaisical approach to the sales counter? I am truly disappointed and would have probably spent upwards of 250$.​ read more

Bought a screen and it was faulty. When I went back in the employee was openly hostile and lied about their warranty, saying mine was not covered even though it was well within the stated one year warranty which is clearly printed on the wall. Now I have a phone with a bad screen and no recourse . Avoid this company. read more

We paid $400 to get my daughters IPhone 12 fixed two weeks before Christmas. She loves her phone and that's all she wanted for Christmas. $400 is a lot of money for us. When we picked up the phone my husband noticed that the screens weren't on correctly. He told the guy and the guy said it was fine and not to worry about it. We kept it in the car in a little box in the glove box until Christmas eve. We took it out to charge it so when my daughter unwrapped it it would be 100% ready to use. We noticed that it already had a crack on the back of the phone. And of course it's Christmas Eve with Christmas being the following day. So we didn't think the store would be open. My husband works in Camp Verda 4 days a week and I work 5-6 days a week. With only one vehicle so getting back to flagstaff isn't the easiest for us. We were also told that if anything happens to the phone there's a 90 day warranty. I just got off the phone with this place and the guy was rude and pretty much called me a lier. I'm very frustrated with this place but more so that I paid $400 for it to be in worse condition them it was in. And that the one thing my daughter wanted for Christmas she didn't get. Again $400 is a lot of money for our family. And now he's saying that the warranty doesn't cover her phone and that I'm being dishonest about what happened to it. If he doesn't fix it, I will be taking this to small claims court. I'm not one to write bad reviews or complain or be a 'Karen' but this situation is so not ok! Very bad service. Very expensive. And they are very rude. Honestly I should have just got her a new phone and would have if I knew this would be the end result. My advice is don't take your things here, just don't! read more

Just Wireless - Back is broken - Electronics Near Me - Flagstaff, Arizona

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Extremely rude, dishonest, unhelpful. they sold me a phone telling me it would do the two things I explicitly wanted and they told me they could transfer my old phones info and content onto the new phone. Not only did the new phone not do one of the two things I said I wanted a phone for, they then charged me hundreds more dollars to upgrade to another phone that supposedly does what I originally, very clearly, asked for. Then, it took them over a month and more than a dozen trips into their store (plus five or six days where I had to leave my phone with them in the store, leaving me without a phone for the day), they were FINALLY able to transfer my old phone's into onto my new phone. When I expressed my displeasure that the thing they told me they could do easily still hasn't been done after a month and my time kept being wasted, they were rude, hostile, bombastic, and wouldn't let me speak... often insinuating that it's my fault this was taking so long because they've "never seen anyone with so many photos on their phone." (I had 2k photos on my phone, roughly) the owner, in particular was incredibly rude and condescending. Most of the workers there had no idea what they were doing. Luckily the gentleman with the long hair, Nate, was finally able to help me. He communicated clearly, respectfully and patiently. He was also the only employee who knew how to do what they'd told me they could do. Thank goodness I finally came in when he was working. This place wasted my time and money. And the manager was the rudest and must condescending of everyone. Thank goodness for Nate. I would definitely avoid this business. read more

battery in my phone was busted, these guys replaced it in an hour for a very reasonable price!! i was super worried the night before because i thought i was going to have to shell out 80+ dollars to have it fixed. But i was so relieved when (who i assume was) the owner quoted me $44! the whole ordeal was quick and painless, definitely coming back to this place if i ever need it:) read more

I was having a lot of trouble with my phone and the Verizon store basically told me they couldn't fix it and I'd need to buy a new one. I took it here and they resolved my issue in half an hour for wayyyyy less than a new phone. No employees seemed to be wearing masks though, which is a real bummer. read more

Bro, over a year ago I went in because my phone was no longer charging and i figured I needed a new charging port. Ive had them replaced on the same phone before at other places and it wasn't all that cheap. Anyway, this Austin dude picked at the port and did some other magic and said I didn't need one because it just had pocket lint all up in it. They could have easily had me pay for a new charging port and I never would have known. So I vowed to come back for all my phone repair needs. Recently, I came back in for a replacement battery since mine was old and shot. I thought it would cost a ton and take a day or two to get done but this Austin fellow was there again and he got it done in a few minutes and it was super cheap! I will definitely keep coming here for my phone repair needs read more

Replaced my son's cell phone screen, but in doing so managed to set off fraud alerts with my cell phone company, leading to his line getting suspended and a 1.5 hour+ (currently ongoing) phone call with the cell phone company trying to get his account reactivated and phone reinstated. At the same time, "forgot" to put the SIM card back in my daughter's phone, which was also getting repaired. Would not recommend. read more

Fast friendly service. Logan had my screen replaced in under an hour. I trust this business and have brought and bought many devices here. I highly recommend Just Wireless. Shop Local! read more

I don't trust this place after having a unpleasant experience. After finding what they pay for a phone, When I got there they changed their story. I know that I was explicit about the model I offered. They confused it with another model then blamed me almost implying that I had lied. It seemed very sly. Go to trusted retailers. Don't buy in to the "big box stores will let you down cause youre not important to them propaganda." All of these 5 star ratings. Seems like padded reviews and shills. Be careful out their folks. read more

The back of my iPhone 8 Plus was shattered; they quoted me $99.99 to fix it with an off-brand (no apple logo) back. They got it done quick and did a great job. Would definitely recommend them for repairs. read more

I just want to say a huge THANK YOU LOGAN!!!! I have been trying to fix my IPhone 7 Plus for about a month kept telling me the phone storage was full. Looked it up online and it said to reset phone to factory settings. Every time I tried to reset it the phone would never complete the process. I was so frustrated after trying like 10 times. Then I remember a few months back taking my daughters phone in to get the glass replaced at JustWireless and they where amazing. So I decided to take my phone there today. Logan was so helpful had the phone fixed in less than a couple hours and the price was so cheap! Thank you JustWireless and Logan for all the help!!! Thank you for also cleaning out my husbands speaker on his phone, he was so excited to not have to use the phone on speaker all the time. JustWireless are stand up people, they really just want to help! Y'all rock!!! read more

Since they are part of Just Wireless thought I'd leave review here also: OK so I had this ipad and I was going to replace the battery but after checking out videos on You-Tube I decided to let the pros handle it. Checked another place in town and they said they don't do them because the charging port was also bad. Chad at Gadget Phix did an awesome job and it's working perfect! read more

Love this place! Elian and Austin are spectacular! These two never fail to help me. Their expertise, experience and patience are unsurpassed! I wish all businesses offered this kind of customer service. They always manage to find a way to get my phone back in working order. Don't bother wasting your time with tech support with your carrier, particularly if it's Verizon. Go to these guys....they'll have it fixed before you even get through talk to someone with Verizon....plus, it will actually get fixed! Thanks you guys! You never fail me! read more

Stopped in because volume on my phone was way muted when making a phone call. Logan was super helpful and offered to clean the mesh screen to see if it would help. In less than 5 minutes, cleaned it up and working like new! Didn't even charge me for the service and didn't try to upsell me on anything. Definitely worth a stop in before going to AT & T and buying a new phone! read more

I took my phone in because the battery seemed to be acting up and while it was in the store the battery actually burned and destroyed most of the phone. The staff gave me a replacement phone and were able to save all my data, which was quite amazing based on the condition of the phone I brought in for service. What was perhaps even more amazing was they didn't charge me a dime for the replacement phone. I even tried to pay them but they wouldn't accept any money. This was my second time to bring a phone to them and both times I came away entirely satisfied with the speed and quality of their service. read more

A friend recently reported on Facebook about his experience it just wireless of Flagstaff. I was so glad to hear there was another place I could get cell phone service without having to go to Dante's third hell also known as the Verizon store. So today I needed a memory card for my android phone and decided to give just wireless a shot. All of the reviews I read on Yelp were excellent so I figured I would be in good hands. All of the reviews were correct 5 stars without a doubt local people great customer service good selection and even a 50% off sale price on the couple of the extra items I wanted. Take my word for it any cellular needs you have just wireless is the place to go deal locally and be happy about it. read more

Just Wireless - JUST WIRELESS right in the heart of downtown Flagstaff. - Electronics Near Me - Flagstaff, Arizona

I highly recommend Just Wireless. Cody was so friendly, helpful, professional and delightful to chat with while I was getting my phone issues all sorted out! read more

Nothing is more frightening to me (well, maybe mimes) than being without my phone. It is what allows me to live in paradise (Flag) and work in CA. I was referred to Just Wireless by people at the Verizon store and they steered me right. Instead of my feared week or more like I've had in the past sending my iPhone off to be fixed I got it back the next day at a cheaper price. They made me a good deal on some accessories and steered me toward some Bluetooth headphones my wife loves. The guys working there were friendly, knowledgeable and helpful. I will be taking all my mobile phone needs to them in the future. On their website it says they believe in customer care, not just customer service (I think I've got that right) and it is apparent. read more

They sent me a new just wireless from my cell phone with the car it doesn't work neither your product does not work I will keep sending them can we all be defective the one they sent me is a terrible company really is a terrible product it does not work read more

I am happily leaving this positive review after I took my iPhone to Just Wireless because the internal audio wasn't working. I had spilled balsamic vinegar onto the phone and charger case. It's an old phone in excellent condition but I thought I might have to replace it at a cost of $400-$700. Logan cleaned it in a few minutes & the phone worked perfectly again. Better yet, he didn't charge me for the service. I won't hesitate to take all my electronics to this store with its excellent and quick service. Thank you! read more

I stopped here because I had problems charging my I phone. They fixed the problem immediately and got my phone working again. They are very professional and didn't try to upsell me. read more

Awesome business. My husband brought his phone in because the charge port wasn't working. They cleaned out the lint and it's working perfectly now. No charge! Thank you read more

I went to get a charger for iPhone 4. It was $5 so I was like okay whatever. Went home & it was iffy, would only work sometimes. A week later it's full on broken. They didn't give me a receipt so I'm not even going to bother returning or exchanging it, they will probably assume I didn't buy it there. It was broken when they sold it to me, customer service wasn't so nice either. read more

This place is incredible. The staff were so kind and helpful. I broke my phone really bad and they were really helpful in the process of getting it fixed. I brought in outside parts and they perfectly fixed my phone. I am so so so happy with this business and I 100% recommend them if you need to get a phone fixed in Flag! read more

I just had my IPhone XS screen replaced. I called several places in Cottonwood and Flagstaff before choosing Just Wireless for my screen replacement. The staff members were kind and professional. The price was competitive and as quoted on the phone, which they promptly answered when I called 15 minutes before dropping the phone off. I highly recommend. read more

I was sold a used iphone6 with a dying battery for $260. I didn't realize it was faulty until after the 30 day battery warranty offered by Just Wireless. It would be fully charged when I turned the phone off and 0 charge when I turned it on. I went to Electronics Repair Plus in Cottonwood (520-800-3756) and they tested the battery. It was way overdue for a new battery. They replaced it for $60 and told me that they would have replaced the battery for me for free had they sold me the phone. What's more, they said they sell the same phone for less. To me, it's a lot of money to spend for something that was this far gone. Just Wireless must not have done a battery check on it - or didn't care. I won't buy there again. Not a good experience. read more

I was walking a friend's dog while talking on the phone, when suddenly---SQUIRREL!!!! My arm got yanked hard and my phone went flying...and dying....onto the sidewalk. SAD!!! I first went to my carrier, Verizon, for a replacement, but the cost made me cringe. A friend recommended Just Wireless and I am SO glad he did....Nate was really wonderful in taking the time to get me set up with a new Samsung Galaxy (in PURPLE! : ) and then connected with the new, greatly discounted carrier (who uses Verizon's exact same network.) Since the get-go, I've been totally happy with the change and would highly recommend Just Wireless to everyone. They truly do care and are a wonderful resource here in the Flagstaff community. read more

We are here visiting for a few days (Grand Canyon, etc.). My sin spilled some water on his phone and we happened by chance to see this shop. It was fixed and we were out the door in about 5 minutes. They were incredibly friendly and definitely knew what they were doing. Phone works fine. Thanks!! read more

My fiance and I have been customers here for quite awhile, and we're always very pleased with the service we've received. We've purchased phones here, switched providers/plans here, had phone fixed here - everything! The staff is friendly, competent and efficient. I doubt we'll ever shop anywhere else for phones/accessories. read more

Best customer service in Flagstaff! Have been here several times now and the entire staff goes above and beyond every time. Fast repairs for a good price! Phone screen was replaced in under an hour and works perfectly! read more

Outstanding. That is how I was treated and how I felt when I left. There are no games or run arounds here. They are honest and genuine. If you are looking for an upgrade or a phone replacement or anything cell phone related, START HERE. Ask for Nate, he took care of me! read more

Really friendly, competent techies, replace those broken I Phone screens reasonably and in a short time! Good energy and karma!