Have been going here for years. Used to get called back, every year, and it happened this year, for…read morethe first time in at least five years. Had Dianne H for both mammograms, and she is phenomenal! Just had to give her a shout out.

The MRI is completely open all around, it's like being in a giant donut, so you're able to look…read morearound the room or outside. I felt completely at ease in there. The technicians are super friendly & it's easy to get an appointment.

Sadly I will never recommend a rayus to anyone. I went in last year for a brain MRI, my first MRI…read moreand really scan of any sort ever because I was having progressive neurological issues.. they misdiagnosed me. I ended up having a brain tumor (so thankful for tufts for diagnosing me months later when I brought my images from rayus in- I spent every day calling around hospitals and doctors trying to figure out what was wrong with me) the tumor was right there in plain sight on my MRI from rayus- but they did not mention it on the rayus report anywhere so I spent months with a misdiagnoses with scary symptoms that turned my life upside down. Never never go here! Go to a hospital where the machines and radiologists will never let this happen- especially when it comes to a brain MRI.

In the past I've had good luck with Shields, both in Dedham and Wellesley. I've often had my MRI…read moreresults the next day. The Dedham staff is great, but it's been 10 days since my MRI, and no sign of a report. I called Shields and was told some centers are short staffed. I don't care what t he reason is, the wait is unacceptable.

I had an appt with the Dedham location recently. I am undergoing chemotherapy for a cancer that…read morerenders me severely immunocompromised. As I do when scheduling all my appointments, I always ask the scheduler on the phone to please ask if the technician, medical staff, etc. would be willing to wear a mask for my appointment and to please make a note of it on my appointment. They said yes to all. When I arrived for my very early appointment, I checked in and asked the receptionist to please confirm that the tech would wear a mask during my appointment. She checked and came back to tell me that the tech declined. I said that I'm undergoing chemo and I'm severely immunocompromised. She said he doesn't have to because of their facility policy, so he won't. I walked out as this would not be safe for me. Seeing that this is a medical establishment, this is totally outrageous that a health care provider would not do something as simple as wear a mask for 45 minutes in order to keep the patient safe. Before covid it wouldn't even have been an issue, but now, I have to go through all this hassle just to get a medical test completed safely. I called another facility and they said "of course, no problem at all!" Shame on Shields MRI for not protecting vulnerable patients' health and I encourage anyone with a problem with their immune system, or if you live with someone with a problem with their immune system, to steer clear of Shields. If that's their attitude, they are just awful. I would write directly to the owner/CEO Thomas Shields, but I cannot find any contact info for him online.

I made my decision to come here today based on the Yelp reviews I read. Based on my experience, I…read moredefinitely recommend this outstanding medical facility for anyone. I needed two bags of iv fluids. It was so nice to be able to receive them here (rather than in a busy ER). The doctors, nurses, techs and all of the care providers are truly stellar. A very special thank you to Ana!

Every couple years I go to this place and it is stellar!…read more Short, wait, clean, efficient, the people are nice and confident, I could not be more pleased. Very impressive compared to the other places I've been

Here's a secret I am letting out right here: This place is an amazing gem. It is now known as a…read moreMass General facility but has been run by Newton Wellesley for years. I have come here for 10 years(?) for lab work and imaging. The receptionist is super nice, she's been here for several years. Every tech I've met here has been super nice and highly skilled. Every appointment I have ever had has been on time, never over booked. You are in and out in no time. Parking is free and plentiful. I can't say enough good things about this facility. Thank you!

The receptionist is the best! I don't know her name, but she has been there every time I visit and…read moreis just wonderful. Team is also great - but she is exceptional.

Worked with this company for 18 years, and also had an MRI as well. They are the best!!…read more Dave

Their equipment may be aging or in need of a callibration…read more The Table was vibrating fiercely during the last half of study and loud enough to drown out the voice of technician throught the headphones - never heard a word they said. The repeated tactic of desk staff attempting to pre-collect a fee well in excess of co-pay by claiming they could "see in insurance computer system that my deductible had not yet been met" is a smarmy tactic. One that undermines the professionalism one expects from an extablished practice. This in an of itself will dissuade me from returning.

We went to the ER here. Definitely wrongly named. Should be called 'take all the time in the world…read moreroom'. They took 4 hours to have see my sister who was in horrible pain and give her a shot and a prescription which turned out to be useless. The doctor was decent. Everyone was else was either slow or rude. The person who checked us in was rude, our RN stood there and told us all about his ailments. Just all in all a crappy experience

The Emergency Department is the MOST INCOMPETENT bunch of fools I've ever seen. As I sit here…read morewaiting to see the doctor, every person in the corral (nurses station) appear to be doing everything but work. Unless the hospital has put the working tools on cell phones I could be wrong. We have been in the ER since 3PM yesterday and prescribed medications that I've been on for 20+ years have still not been administered. IMHO, Unless you are dead or dying, avoid this place.

Quick, easy, and knowledgeable! I was in and out within 15 minutes with loads of info on my body.read more

Efficient service. Nice owner. Good price. Convenient location. Will be back! Nothing else to say.read more

This is the worst medical facility I have ever been to. First the scheduling person told me that I…read morewould need to fast from all liquids for six hours prior to the MRI. This was not true. I found out as soon as I can got there that I could have drunk water the entire day; I was only to fast from food. Going 6 hours for a person who takes several dehydrating medications was bad & it hurt the MRI procedure because I was so dehydrated the nurse couldn't find a vein to give me contrasting dye. She ended up poking me multiple times, giving me several bruises & finally decided to do the MRI, without contrast first & decided to do the second one, with contrasting, later. When she tried injecting me with the solution, she again poked me several times until she finally found a vein but not without both arms bruised, swollen & leaving me in pain. The MRI itself was the worst I have ever had (& I've had several due to severe back issues). They couldn't hear me screaming out to lower the volume because the headphones thundering in my ear, playing beating drugs, while someone to breath in & out for what was close to an hour & 1/2 (& they told me the entire process should only take 30 minutes. I left dehydrated, with a migraine headache, & looking like a junkie. If the process weren't bad enough, the radiologist's results were totally bogus. His report said I clearly had a 7 mm cyst, tumor, or stone on my ampulla (connecting the bile ducts to the pancreas) so it was necessary for me to have a very expensive procedure where they found absolutely nothing! There was NO 7mm anywhere on my ampulla. So this radiologist was totally incompetent. It was an uncomfortable & unnecessary procedure. I was talked into using this place by my insurance company, who claimed it would save me 500.00 but ended up costing 10 times that! I will never take their bad advice again! Go anywhere else to have your MRI! This was one of my worst medical decisions & experiences.

They do a great job of explaining the procedure and making sure you are comfortable. Everyone was…read moreprofessional and friendly. You can listen to music during the procedure- you choose which type. My results were available within 24 hours.