That's really weird she never received my emails or the one from Yelp regarding my review when that's her preferred communication. Maybe I had the wrong email although it did not bounce back. I finally called her after being ignored, left her a voicemail. She called back when I was at my daughter's glasses appointment, my child answered the phone by mistake. I didn't mean to answer at that time as I truly couldn't express my feelings and tried to explain that to Nicole. Apparently she was away at some wedding and demanded I speak to her because of such. It was irrelevant to me so I hung up. I was in tears at the salon but not on the phone. I don't know what her niece's wedding has to do with anything weeks after my appointment. I'm not sure what was irrational. I didn't yell, swear or speak to either of them disrespectfully even when I was so triggered and disrespected. Literally tried to explain my point that is still missed! The price was not discussed BEFORE the service. I actually have receipts from not too long ago proving exactly what I said. So the gaslighting can stop now. read more

Boston Color Group - Roots $60 ... that's what I was expecting to pay plus inflation - Hair Salons Near Me - Watertown, Massachusetts

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Jaclyn has been cutting, dying and styling my hair for years! She listens to what I want, makes great suggestions and is overall just fun to work with! I recently asked her to chop my long hair and I was a little nervous after growing it out for years. The result was fantastic! read more

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To say Jaclyn is great is an understatement! Jaclyn is a miracle maker! I'm a natural blonde and a bad box hair dye disaster fried my hair and turned it into an awful (comically awful) grey! Jaclyn restored the shiny soft texture and helped correct the color in 1 visit to a natural light ash blonde with natural looking highlights to make it look vibrant, rather than a homogenous blob of color. Jaclyn is now my regular hairdresser and every time I'm astonished by how great it looks and at a reasonable price. Do not think- just book an appointment with the gals @ BCG! you will not be disappointed! read more

I cannot recommend Jackie enough, she's the only person who has ever done a good job on my hair and I'll never go to someone else. She's super accommodating and everything comes out way better than expected. If you want to transition ur hair or a color correction she's an expert at that as well. 10/10 read more

Had a fantastic experience. Nicole is great and the salon is fun and has great clientele. Visited today for the first time for some gray blending and color correction. My hair looks and feels amazing. I had an idea of what I wanted, but Nicole gave me what my hair NEEDED, and I could not be happier with the results!! read more

Boston Color Group - Hair Salons Near Me - Watertown, Massachusetts

Needed an awesome place for my kid's first highlights. They were quite nervous about the whole thing - as soon as we arrived they felt great. Simply put the service was phenomenal. Nicole is a master, not just of her craft, but of making people feel welcome, relaxed and just happy to be in her company. Hair looks great. Kid is delighted and looks awesome. They can do it all. read more

I went into this salon because of the great reviews on Yelp. I wanted to color my hair to enable my grey roots to grow out naturally. My normal hairdresser would not agree to this, because she thought it would be damaged. So i sought out a "color specialist" with more expertise. I made an appointment for a consultation and Nicole said she could do this and explained that she woud lighten the front of my hair leaving the back to grow out. Thus my roots in the front would not "show." I returned to her salon 3 times. At the end of all this, my hair is burned down to my scalp and is uneven due to the "chemical burn haircut" she administered. She offered to return a part of my payments to her but the damage is already done. Now I need to spend MORE money to buy a wig. read more

Boston Color Group - Before she did my hair - Hair Salons Near Me - Watertown, Massachusetts

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Great stylists and a warm, welcoming vibe. Adorable little pup, too. My kind of place!

Nicole is awesome!!! I just had an incredible hair color experience! This is after years of having gone to so many different salons (and for that, the super famous ones!) in the Boston area, getting out disappointed with half-done dull highlights or balayage... Since I moved to Boston and that would be almost 6 years ago now, I have never had a good color experience. Or even a good haircut! I have thick, black hair and a lot of it, and they turn pretty much curly in summer and all straight in winter. 3 weeks ago I went to BCG and had a hair cut with these beautiful layers! I heard compliments about my haircut from colleagues that usually just pass by. And it was not even a big change. Just layers and they noticed! I love those layers! Today I went to get deep rose gold / aubergine highlights. I took the so many saved instagram photos with me together with all these detailed requests about my roots and the degrees of warmth and cold. She made this incredible beautiful shiny color out of it! So far, she is the only one who has been able to transform my hair through all these years and I really appreciate it! All this time and they never really knew how to work with my hair. How not to burn it. How to just get the right color and not damage my hair. And here I go to Boston Color Group at Watertown square and there is someone who understands it all and I can totally trust, bury my head in my phone and look at my hair 3 hours later and it gets to be all so glorious! Thanks Nicole for my new hair! read more

Boston Color Group - Color / balayage / highlight - Hair Salons Near Me - Watertown, Massachusetts

I come from Boston to Watertown to get Nicole's services. She purchased the Salon recently and is really excellent. I am very picky with the way my hair is dyed and have found it is very hard to get someone to do Blonde hair! Nicole goes right from the root and the color comes out very natural. She has also given me awesome tips on hair care as I had breakage when I first came to the salon. I have had her high light my hair five or so times now and each time came out great. read more

Nicole is great. She is very knowledgeable about colors and is professional and friendly. Not to mention the adorable puppy!

Great salon. Nicole is awesome. Real family vibe. Great cut and color. Maverick is a great mascot/ambassador!!

Nicole is wonderful - my hair was a dried out mess - damaged from a previous hair salon. She not only spends the time to get to know you & your lifestyle but also works miracles. I am over 60 and I couldn't be happier with my new haircut and the treatment which seemingly has transformed my hair with one visit. I can't say enough good things about Nicole, her salon, & Maverick her sweet little dog. Don't hesitate! read more

Nicole is AMAZING! I had a botched color job, TWICE, and in one session she was able to fix it and give me the color of my dreams! Plus she is super nice and reasonably priced. If you're looking for natural-looking red hair, Nicole is for you! read more

Nicole is the best! She's warm, welcoming and a real professional. What she did to my hair was unbelievable because I haven't gotten such an awesome haircut in a long time! I have curly hair and it was getting long and unmanageable but she gave me the perfect cut with layers and gave me enough volume. She's coloring my hair next week so I will definitely post a picture and another great review showing my hair cut and color! read more

Boston Color Group - Nicole highlighted my hair today in red/violet and gave it a red boost at the ends. I absolutely love it! - Hair Salons Near Me - Watertown, Massachusetts

Ladies, prick up your ears! THIS PLACE ROCKS! When I moved from New Hampshire, I resisted getting my hair cut for the LONGEST time. I had people in New Hampshire! I had contacts in New Hampshire! I had a hair stylist in New Hampshire! Alas!....I was no longer IN New Hampshire! After having learned (from experience, unfortunately) that I have entered a point in my life where I can no longer rely on Super Cuts and the Hair Cuttery to give me the panache to match my personality. I did my homework on the salons in the area (cha-CHING - Harvard Sq is MAD expensive!) and was finally referred to Nicole, owner of the Boston Color Group. She - is - amazing. Seriously, it was hair magic ("Sheer genius"?). I took her some conceptual photos and she gave her advice as to what would suit my facial/body structure/personality best. Then we had a blast just chitchatting away which she snipped away the layers of previous shameful cuts. The end result was just phenomenal (though mildly $$ for my limp wallet: 45$ for a cut and no blow-dry) - she is now my go-to stylist! Nicole recommended products and style tips; she also told me to call anytime if I was having trouble styling my hair - free consultation! Essentially - I'm in love with BCG. They turned up the volume of my look and have me coming back for more. read more

I couldn't be happier with my experience at Boston Color Group! Previously I was getting my hair done in Boston but now that I am working from home full time, I needed a local spot (live in Watertown). With so many salons in the area it was hard to choose, but I hit the jackpot! Amanda cut my hair and gave me a full foil on my light brown hair. Best of all, her and Nicole consulted on the best color choice for my hair, and they ended up choosing a color with no bleach because my hair is light enough that I don't need it. I've never been handled with such precision in a salon and I am extremely appreciative of the experience. Extra plus, the salon is a fun and bubbly environment! I am 100% going back. read more

Amazing experience at Boston Color Group. It was my first time there and Christian took excellent care of me. He asked me what I wanted and worked with me to find the perfect style. Everyone in there was super warm and friendly and I absolutely love the cut I walked out with. I can't wait to go back! read more

I spent such a long time trying to find a quality hairdresser- for reference I have frizzy, curly hair that salons had yet to manage- until I found Nicole! On a whim, I decided to giver her salon a trial and I'm so glad I did. Her salon is clean and friendly and she was so knowledgeable about what cut would be right for me, and even showed me how to treat my curls with care. I will definitely be coming back for cuts to come! read more

I found Nicole at Boston Color Group through her rave Yelp reviews, and I'm so glad I did. From the moment I first contacted her, Nicole listened to exactly what I wanted and treated me like an old friend. She takes so much time and care on my hair in each appointment, and asks questions throughout to make sure everything about the cut and color are perfect. She is meticulous and so talented, and I also love that she offers a mini one-process color option --I've never been able to find that at any other salon. The salon itself is clean, bright and welcoming, and Christian, who shares the space, is excellent at what he does, too. I'm so glad I found Nicole, and my quest for a close, affordable and talented hairdresser is over! read more

I have been going to Nicole ever since she magically fixed my fluorescent magenta hair disaster. Not only is she so talented, but she listens and gives amazing advice about cuts and color. My hair has never looked better and it is all thanks to her! read more

I am thrilled with my first experience with Nicole at Boston Color Group! I went in for a consultation with long hair that had been colored several times before (both highlights and single process), and Nicole was able to tell basically all my color history with a glance. I knew then I was in the hands of a true professional, and made an appointment to have a cut and full highlights. I gave Nicole a (somewhat vague) description of what I was thinking about and walked out (4 hours later!) with hair that was better than I could have ever imagined. I got a dark copper low light and rose gold highlight, as well as a great cut. Nicole worked with me to make sure everything would grow/fade out in such a way that I could keep things at my desired level of maintenance. The prices here are commensurate with Nicole's high level of knowledge and expertise. It was the most I've ever spent on my hair, and I would do it again. read more

Nicole is awesome! For a couple of years I continued my highlights with her--they looked great and natural. Now I'm back to dark again, and trusted Nicole completely to figure out the perfect color. I love my current color. She also keeps up-to-date with any changes in the industry, new technologies etc, so not only is she skilled, she's incredibly smart and can do pretty much anything you need for your hair. read more

Had an awesome experience from beginning to end. Nicole managed to fit me in last minute which I really appreciated. I had no idea going in what I wanted to do with my long hair, basically gave her free reign. Luckily, she's good at what she does and my hair turned out ahhhhhmazing! I couldn't stop taking selfies. She is also hilarious, doesn't shove products down your throat (i HATE that!) , and the young man who washed my hair was like-some sort of angel, honestly, I had a migraine the whole day, he washed my hair, did some scalp massage, and boom-migraine was gone. I will be going back here! read more

This is a fantastic salon and Nicole, who is the colorist and owner, is an amazing stylist. My hair was a mess and a weird shade of red-orange when I came to her, and I needed it to look nice for my wedding, and she made it look fabulous. She corrected the color to a lovely honey blond and gave me beautiful, blended highlights. Later on, when I wanted to go dark, Nicole did a great job with that too. My sister went to Nicole upon my advice for a haircut, because she has curly/wavy hair and has a hard time finding someone who can cut it well, and she wasn't disappointed either. Nicole cut her hair perfectly, and my sister was super-happy with the result. All in all, I fully recommend Nicole and the Boston Color Group and I think that you'd be hard pressed to find a better stylist. And, Nicole is really nice and really down-to-earth, so you'll have a pleasant experience if you go. read more

I got a great cut, Nicole did an amazing job on my color, I had excellent customer service and it was all at a fair price. There is ample parking and it is in a convenient location. read more

I loved my first haircut, except my daughter had to trim some long strands that had been left when my long hair was cut short. It was a little pricey, for being in and out of there in about 20 minutes, but I wanted something different, and Nicole gave it to me. So...I set up an appointment for highlights. Buyer beware. If she has to cancel, she notifies you by email. I don't know about you, but I cannot get personal email at work. Heck, I don't even have cell coverage in the building where I work. I have no problem with someone needing to cancel an appointment--it happens. I do have a problem with going through contortions to get out of work (turns out it was a crazy day in the office) so that I could get to her on time. I ran into a store to get enough change to load up the parking meter and then found she wasn't at the salon yet. The stylist in the salon said she thought she might not be coming in that day. I called her # and left a message--no call back until 20 minutes later after the stylist finished with her client and texted her. When Nicole called me, she told me that she had sent an email that morning. I was pretty frustrated, and she handed that same attitude right back at me. What I couldn't manage to spit out while she kept interrupting with "what do you want me to do," was that as frustrated as I was, the issue wasn't that she had to cancel, it was the fact that she relied on email to do it. I said we'd talk when we'd both calmed down. When I read her email later that night, it wasn't much consolation because in the email she asked me to let her know that I'd received it. Did she ever hear from me? No. Did she follow up? No. If she'd called and left a message, I would have heard it when I stepped out of the building and before driving 45 minutes to the appointment. Is it just me, or do other businesses rely on email for cancelling the same day as an appointment is scheduled for? I have never received a cancellation by email--the same day or otherwise. And, personally, I think that is an unprofessional way to run a business. I found a different salon, made an evening appointment for the following week (same price as Nicole quoted me), and I love my hair--the color and the cut. My appt. lasted a little over 2 hours with all the perks of a really nice salon. I am willing to shell out $$ and leave work early for the professional advice and personal pampering, but not when it comes laden with stress. This review relates mostly to customer service. I have no way of knowing how the highlighting actually would have come out. read more

Nicole is the only person I will trust with my hair. As someone with fairly one dimensional dark black hair, over the past 4 years, Nicole has given my hair colors and dimensions I (and pretty much everyone else) did not know were possible. She is extremely knowledgeable about hair, hair products, the chemistry and physics of different processes. On top of this she is warm, caring, responsive and very smart. She works with me every step of the way and is only happy if I'm happy. This is the definition of excellent service. My young adult daughter is now a customer of Nicole's after I suggested she come here, and her review is also included here - I have been going to get color in my hair for about 5 years now. Each time I have gone to a different place and never have I not felt anxiety when I see the results. However, I started coming to Nicole at the Boston Color Group this past November. Let me tell you yelp community- Nicole is the HAIR DOCTOR! I have gotten my hair colored twice now by her in the past month and a half, and each time I leave feeling like a goddess. I have naturally dark dark hair and tan skin, a combination that would make most fear to go blonde. However, Nicole has come up with a beautiful snow queen ash blonde colored potion that left me feeling more beautiful than ever. I am so thankful for her and will never EVER go to another place for hair coloring. I am serious. Thank you Nicole Thank you from both of us, Nicole for making us feel beautiful. read more

It had been about two years since I had gotten a haircut/color and I was nervous about having it done. Nicole was so warm and personable and took the time to understand exactly what I wanted in terms of length and color. She did an EXCEPTIONAL job! The length is perfect, and she was able to cover all my grays with the perfect shade of brown. My hair is now healthy and shiney, and I've already received many compliments! I am so impressed with her skills, and will be coming back in the future for all haircuts and color. I highly recommend Boston Color Group for anyone looking for a truly professional experience! read more

Had a wonderful experience at Boston Color Group. Love my cut and color ! Nicole is so talented .... and fun !!

Nicole really knows her stuff! I can walk in there, not having any idea what I want done and walk out looking like a million bucks. There is never a shortage of compliments after I leave her chair. She is very knowledgeable about colors and different hair textures, and always knows just the right combination of cut and color. Whenever I get the chance to go to the salon in the city I take it. I always recommend Nicole to all my friends and family. read more

Boston Color Group and Nicole were great life-savers for my teenage daughter's long, black, thick straight hair that had been a bit messed by another place. Nicole made the brassy highlights into a beautiful caramel color and was very kind in talking to my daughter and letting me give anxious input! Who says Asian hair is so hard, Nicole made it look easy. We are going back soon for more highlights now that we know we can trust the colorist!! read more

I moved to Watertown 4 months ago never realizing what a challenge it would be to find a hair stylist who truly got my hair type/texture (thick, curly hair) and is a color expert. After 3 failed attempts of having my hair cut/colored by "experienced" stylists, not to mention several hundred dollars later, I found Nicole at Boston Color Group! We discussed my hair journey and formulated a plan. After a 4hr appointment (my hair was truly in need of TLC), I'm happy to say my color and hair style finally reflects me. Best birthday gift I could have given myself! Nicole is truly an experienced stylist; she is professional, outgoing and welcoming. Booked my next appointment before leaving... read more

I have been going to Nicole for years and she is amazing. Adding Cristian to the team was the best decision. He does an amazing job!! BCG highly recommend! You won't be disappointed. read more

I just got the most amazing Balayage done by Nicole. She has an incredible eye and flawless technique. I have gone to a bunch of other salons in the area and no one was able to give me the look I was hoping for -- except Nicole. I left the salon tonight with prettier hair I could have ever imagined. If you want to love your hair, go see Nicole!!! read more

Nicole is the best colorist and by my surprise she cuts absolutly awesome! I have been to many! She knows her business that is for sure. She is a great business women and a very down-to earth personality and is highly skilled. Not a glammy salon but the atmosphere is fun and lively and Nicole makes everyone feel comfortable and relaxed. Nicole stripped my hair and I was a bit worried. But I have been back three times so far and she goes above and beyond to make sure her clients are happy with the finished product. I have gray hair and use to be a blonde and other stylist were trying to darken it. Then I ended up with a skunk strip down the middle of my head. For Nicole it is effortless for her to make the ajustments needed to have natural looking color without having to go 100% gray. If you want a excellent cut and remarkable color then you need to contact Nicole. You will not be disappointed. One last word to sum up Nicole with her work and personality. FABOULOUS! read more

Nicole, the owner and colorist is the best!!!! After moving to the area, I had several disastrous visits trying to find a new hairstylist. I stopped into Boston color group and it was love at first sight! Nicole is a great listener. She "gets" it, goes out of her way to make sure you are happy, and her technical skills are amazing- you will not be disappointed! read more

Nicole is the best stylist I've ever been to! She really understands hair and coloring and pays attention to detail for a natural, great look. Her hair cuts are excellent! Nicole is easy to chat with and has a huge heart. She really cares that you are happy with your hair. Her professional advice and technical skills are fantastic. She is efficient, but never hurried. I always leave feeling relaxed and extremely pleased. I have never had so many compliments on my hair color! read more

Nicole Cullinan is truly the best I have been to in the many decades of my life. She was able to use her training and expertise to correct four different colors and non-colors that were on my head. Others tried and only colored my light hair brown and added highlights. She removed all the many colors to be able to start fresh and give me the color I wanted, - light ash blonde. As I have both dark and white roots, she treated both colors differently. The end result was a head of hair that was totally light ash blonde with no other shades unnaturally present. If you are not happy with your color job, see Nicole. You won't be sorry. The individualized care she gives is exceptional. She is unbelievable. For the three hours I was there, the cost was moderate. I have paid more for less done. read more

This review is long overdue....Nicole is the best! I'd been searching for a colorist who could give me the blond highlights and brown base color I wanted for a couple years everywhere between concord and Newbury st. I always ended up with red base and brassy highlights. I came across Nicole after a web search for color specialist. Her reviews were great so I thought well let's give it try! I met her for a consultation and we came up with a plan...after 2 visits I walked out with the hair color I'd been longing for! I've been back several times and am so happy I have a found her! She is very personable and attentive! I am truly lucky to have found Nicole. She is amazing at her job and will work with you to get the results you want. My sister now goes to her as well! I have finally found my colorist after years of searching!! read more