My situation: I was about to move to Boston in order to work as a Postdoctoral Researcher in the Longwood area. Coming from Switzerland, I had to look for an apartment remotely without being able to physically look at the apartment myself (I disclosed however from the beginning that I could send a colleague who would look at the apartments and report back to me). I was in contact with over 30 agents, that either sent me terrible apartments (not the ones that were advertised) or just literally STOPPED replying as soon as they realized that I am not physically in the country. Seriously, they just stopped answering e-mails. I guess there are enough people looking for an apartment, so that the lazy agents wouldn't have to cope with a foreigner. I could list all the people, but I am not the kind of person that's is calling names, I am rather the positive person, and that is why I signed up on yelp to write this review.
Because out of the over 30 agents, ONE single agent kept on replying and sending apartment offers. This agent was Jim Mamos of Fenway Properties (located at 125 Jersey St.., I don't know whether he's connected to Fenway Properties located at 510 Park Dr, because these guys were among the aforementioned agents that stopped replying, even though they promised to get back at me within an hour and then wouldn't react to e-mails anymore..AT least one of them, black sheep are everywhere it seems..). He went the extra mile for me, showed several apartments to my colleague and we found one that I liked. We then had some problems with the deposit wire transfer from Switzerland to the US (trust issues of Swiss banks), but he did not back down and we could clarify everything over the phone (he wouldn't even mind calling to Switzerland). He secured the awesome apartment for me within hours. Being Swiss, I realized that I had to get used to the way business is being done in America (by Americans), but I am so glad that there are also people willing to go the extra mile for a paying customer. I will definitely contact Jim again when I'll move next time within the Boston area. read more