I hate writing a negative review and would normally just let it go, but I can't in good conscience…read morerecommend this business for daycare as my life and my pups life has been completely altered after sending him here. I moved to Boston in November and decided to send my dog to daycare and boarding here as it's close by to my home. Previously my dog was in daycare for years in our other city we lived in and he absolutely loved it. Immediately upon arriving to this location it is incredibly small. I believe they take the pups on pack walks so they're not inside the whole day. It's so small inside I don't see how they even have enough room to play. I started sending my dog here on Saturdays and I noticed he would start crying when we would turn onto the block. I'd drop him off and he would have a complete meltdown and I didn't understand why, as the staff here is incredibly kind. I also had to start traveling for work, so when my pet sitter couldn't stay with him I'd send him to boarding, which they'd transport him to their Roxbury location. It was like pulling teeth to get any updates on how he was doing. They don't answer their texts sometimes for a full day. I had to beg them to finally start uploading a report card just to know how he was doing or if he was ok. The lack of communication alone should have been a big enough red flag to stop sending him here, along with the stress he seemed to be under upon drop off and pick up. In January I sent him for boarding for a work trip and a couple days after I picked him up he got incredibly sick. He ended up having to be hospitalized for a couple of days and I paid almost $10k in vet bills. They said he likely caught something from another dog. Several months later, again after a work trip he now won't let any of my dog walkers approach him with his prong collar. I don't know if maybe someone at the Roxbury location handled him aggressively with his collar, but he's 5 years old and has been wearing this collar since he was a year and a half old. We have never had issues with it until I started sending him here. I have no idea if something happened to him at that location since their communication is abysmal. A couple of days after this, I saw a Facebook thread of a woman who sent their dog here for a simple nail trim and they gave her pup back with a popped blood vessel in its eye and said they had no video footage to provide when she asked. Everyone in the comments said that a popped blood vessel in the eye is a sign of strangulation, and people started sharing their terrible experiences about this place. This would make sense why my pup doesn't want anything near his neck anymore. I'm not sure why there aren't many google reviews, but there were hundreds of comments of people sharing their unsettling stories here. On top of the financial stress this has put me under, I've also had to completely change my work schedule to walk my dog since he doesn't trust any walkers anymore. I now have him in a harness and have been doing more training with him, but I've had to cancel all of my travel for work because of this. I've never had any behavioral issues with my dog until sending him here.

They are friendly and very pleasant people. My dogs love going there! They do a superb job. I…read morehave two Cocker Spaniels, and that breed requires a lot of detail and time to clip and groom with a proper Cocker Spaniel cut. They are patient and attentive to details. This is the place to go to get your dogs groomed well! I can't say enough good things about them!

Our family loves Happy Pet Care! Mary and her team are amazing! They take the best care of our…read morepup and are always flexible with our ever changing schedule! Lucy is always happy to head out with Jen and she sends the best end of day reports! I highly recommend Happy Pet Care!

I love Happy Pet Care! My dog, OC has been with them since was a puppy- she's 8 now! Mary the…read moreowner, has personally called me or texted me anytime anything came up with OC- like she got sick. They are so accomodating to my busy scheudle and have been able to help out last minute, NUMEROUS times. OC is obessed with Jen at daycare, and she couldnt' be sweeter to my dog. Thank you for 8 years of wonderful service and care!

Above & Beyond surpassed our expectations. I recently had surgery and was unable to walk our two…read moreDogs. They were referred to me by Belmont Pet store. All the staff are warm and friendly. they came when they said they would, each walker was kind , warm and friendly. I had to add an extra day of walking on short notice and they accomadated me. In short they were great. Will use them exclusively going forward

We have now been using ABPS for 18 months, and we continue to be very impressed with their service…read more Krystal has been exceptional. Our dog loves the team, the structure in her day, and the exercise. Our dog recognizes the sound of her specific car door she loves her so much! ABPS is one of the best things that happened to us since moving to the area.

We LOVE Monica and Pedro! Our dog thinks of them like a second family! We appreciate all they do,…read moretheir flexibility, and how attentive and knowledgeable they are.

Monica clearly loves cats and has gotten along very well with my tabby, Reese. She is reliable and…read morecommunicates well which puts me at ease while I am away knowing my cat is in good hands. I highly recommend Monica.

Sweet Bea was so well taken care of by Shari over the New Year holiday. It was my first time…read moreleaving Bea (just adopted her December 8) so I was really nervous. I got daily picture and video reports, and Shari kept me informed of Bea's eating (which was a concern for me). She even brought over a sample of dry food for my picky cat baby to try and she's eating it! Shari visited at the same time each day which kept Bea in her routine, which I really appreciate. Working with Shari included a meet and greet with Bea before I left, and she was very responsible and flexible with figuring out logistics with visits, keys, etc. 10/10 would recommend if you're looking for a cat sitter in the Fenway/Back Bay/South End area.

We all miss Sheri!…read more She has been our cat sitter for many many years. Now that I've moved to Florida, I appreciate her even more. She is incredibly reliable (before she arrived, I had horrible experiences with other reputable cat sitters) and the cats like her - not an easy feat for all three of my cats. I highly recommend her as a sitter - and wish she would move to Florida as well!

My dog loves this place and they do a nice job at a reasonable rate. It is nearby, and easy to…read morelocate.

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

We love Melissa and her staff. We have been bringing our dog Nash here since he has been 3 months…read more He goes here 2-3 times a week and jumps out of the car to go meet at the gate. I would strongly recommend The Dogmother to any and everyone. Rates are great and your dog could not be in better hands.

We are so grateful for Melissa and the care she gives to our rescue pup! Our pup was not a good fit…read moreat other daycares, and the care Melissa provides has allowed us to keep her. We highly recommend her service.

The team @ Pawmenities were outstanding as I had my dog there for over a month due to travel…read moreoutside the country. The communication and daily updates were excellent. My dog was so happy with the care he received he didn't want to come home. Highly recommend Pawmenities for peace of mind. Whitney

I am very disappointed with my experience with Pawmenities before the service even started, and I…read morewant to share my experience for anyone considering leaving their dog in their care. I made a boarding reservation for my dog and paid a 50% deposit on June 10. When I needed to adjust the boarding dates, I contacted Pawmenities a week before the scheduled service multiple times by email, text message, and phone, but I received no response for several days. The automatic phone system was especially frustrating because it directed me to communicate by text message, but my text messages also went unanswered. The lack of communication was extremely concerning, especially since this was my first time using their service and I needed to feel confident about where my dog would be staying. Because I could not get any answers, I drove to the Lynnfield location expecting to visit the facility. I was surprised to find that it was only a pickup/drop-off location and not the actual boarding facility. I requested a tour of the boarding location, but my request was never addressed. Two days before the scheduled boarding, after several days of trying to reach them, I finally received a text saying they could accommodate my dog on the requested new dates. However, my concerns were never acknowledged. There was no explanation for the lack of communication, no apology, and no follow-up regarding my request to visit the facility. At that point, I no longer felt comfortable leaving my dog in their care. I canceled the reservation and requested a refund of my deposit, but I never received any follow-up communication or reimbursement. A boarding service requires trust, communication, and confidence, especially when it involves the care of a pet. Unfortunately, my experience before the service even began did not provide the level of communication and reassurance I needed.

Wonderful staff that my dogs love! Cannot recommend this business enough. We get so many pictures…read moreof our dogs having the best time out on their adventures.

I love the availability, dependability, and ease of working with Boston Fetch for in-home cat…read morevisits.

I just moved to Brighton and needed a reliable pet sitter while at an event. A friend of mine let…read moreme know about Boston dog sitting and I connected with Jennifer. I let Jennifer know about the my dog's specific routines, as well that she is diabetic. When I returned a couple of hours later, I found that my instructions regarding her meals were directly disregarded. Not only was there mess of fecal matter left at the back of our home, but I found that Penny had another full bowl of kibble despite her eating prior to me leaving her. Penny's health conditions make it so that she shouldn't have no more than a full bowl of kibble a day. If she does she risks exacerbating her health conditions. Jennifer was extremely careless in her care taking and for that I will no longer be a customer.

Jen and co have been walking our dog Sierra (an 8 year old female Samoyed) for the past 3+ years…read moreand are incredible. They are reliable, trustworthy, flexible, and calm. I really appreciate the flexibility as Sierra may be out of town with us during the week, or need to stay in town when we are away and Jen always finds a way to make it work-sometimes on very short notice. I especially appreciated when Sierra came down with signs illness right before we were scheduled to leave town on a big vacation and Jen took it all in stride. Fortunately it didn't turn into anything serious but a "doggie spa" would have refused to take her at the last minute leaving us stranded. Jen is a pro who clearly loves dogs and they love her!