We visited this dealership yesterday with a specific car in mind. We found it to be in the (great) condition it was advertised. Bobby did a great job understanding our concerns and addressing them. The purchase process was straightforward, professional and seamless, not only from Bobby but also the whole team. We were very happy with the service and we would consider visiting again in the future. read more

My husband & I were in the market for a new vehicle....whenever we are in the market for a new vehicle I get a little nervous about dealing with car salesmen. To be quite honest, I cannot stand dealing with car salesmen. HOWEVER, my husband had been speaking to a few salesmen at various different dealers. We received the same sales pitch from most of them, but Bobby at Boston Foreign Motors was different. From the beginning he was very upfront and honest with us. He really attempted to work with the budget we had and made every effort to make the process pain free. Ultimately we ended up purchasing a 2013 Audi A4 from him, and I can say that I have never been so comfortable writing a check to a dealership in my life. When we left I was at peace with our purchase and I believe it mostly had to do with the honesty and genuineness of Bobby throughout the entire process. In addition, we had an extenuating circumstance and we were leaving the state for business purposes so we could not register the vehicle there. They went above and beyond and found a shipper and shipped the vehicle down to Florida for us. This relieved more stress from us then I think they even realize. They are definitely men of their word and from my personal experiences with car salesmen, I have not experienced that often, if ever, prior to doing business with Bobby at Boston Foreign Motors. My husband & I are sincerely grateful for all of the help, the assistance, the honesty and the courtesy that we received from Bobby. This purchase was by far made easier because of his customer service. I would MOST DEFINITELY recommend this company to anyone in the market for a vehicle. Thanks Bobby! read more

I have never heard of a dealership charging an additional $499.00 dealer fee on top of the asking price. Shocked at how unprofessional this company is. read more

My wife and I recently (July '08) purchased a vehicle from Boston Foreign Motor. Our initial first impression was very positive and the sales process with Alvin and Milad was a very smooth and pleasant one. There are a few details that we are still awaiting some follow through on, but the guys over there are very courteous and definitely work with you to find an agreeable solution. I hope to write a more glowing review once these items are taken care of. read more

The best, quickest and easiest car purchase experience I have ever had. Wesley was up front and made the purchase extremely easy. He assisted me through the process of getting my new vehicle registered out of state (which is always a pain) and communicated throughout the process. Boston Foreign Motors and Wesley have my highest recommendation. read more

Big fat one star for this place. Terrible dealership. Admittedly they have some good cars for good prices However my whole financing experience was terrible. Not only are they constantly pressuring for more and more money, but they kept on saying one thing and then changing it. Constant lies and stretched truths. Horrible customer service. And they keep you waiting. I would not recommend this place to anyone, not even my worst enemy. read more

TL;DR; Stereotypical used car lying deceiving dealer sleazebags. Will never deal with them again. ---- My experience started nicely with sales guy, Sean, showing us he car, which we liked. During the negotiations we agreed on complimentary all weather winter mats, which Sean even went to show us how he would order it from CarId and how they would fit perfectly. The total package for floor mats was going to be ~$300. All good. Signed papers, signed promissory notes. Week later picking up the car. The matts aren't there no big deal, I am all excited. Getting the paperwork from the dealer. - 2 week later I calling, asking for weather matts. The reply is "Sorry, I though my mechanic ordered them. Will do it and call in a week".l. - 4 weeks later, no call. I am calling them. - The reply is, sorry have been too busy. Will do it now. - 6 weeks later. Sorry, they are too expensive on CarId,com, I am shopping on Ebay. - 8 weeks later. No call. Calling the owner. Owner asked, if I have any paper-work to proove it, I said, yeah sure, I signed the promissory note where you were promising inspection, and this. The owner goes, ok, I'll talk to Sean. Sean calls me back saying he will do it. - 9 weeks later. Nothing, I checked the package of documents they gave me (thank god it has title, but of course there is no note of promisorry note) At this point I am saying f.k them, (mental note, a bunch of 5 stars on google reviews mean nothing) and the reviews are probably written by the employees. Would never recommend dealing with them and or if you please write down every single thing their promise have them sign it and be ready to fight for it. I would never have my foot near that place again. read more

I had an excellent experience at BFM. Bobby was very helpful and took care of everything: showing me the car, the test drive, making the deal, completing the paperwork, and ensuring that the car was fully ready for me when I came to pick it up. He was also very prompt in answering my questions (sending me a picture of the registration so I could set up my parking and EZPass). I am very happy with the experience and would recommend BFM to anyone looking for a nice, used car. read more

Rudest staff I have ever met...very unprofessional and they need to smile more in this place of business. Not sure if it's a family run business but it's 2015 and show courtesy and smiles when customers walk through the door. I have seen some of the salesman in local businesses in the area as well and they seem miserable. Don't have your nose up in the air around me because it won't sit well. Be proud to be in America if not go back to the old country. Never will do business there again. The American car salesman are cool it's the foreign ones that need to go. read more

They asked for a credit application to test drive a car that was less than $10,000. Unreal. My salesman also looked like he was high.

I would give it no stars if I could. The car I scheduled to see was dirty inside and out. The sale man told me because he didn't know I was coming, but I made an appointment. They would not budge even a dollar, and expected me to pay the exact sticker price. OK, I was still almost able to live with the bad service. Then they didn't want to work with my outside financing from Bank of America. I mean, I was just going to hand them a bank check for the exact amount, but they want to handle the financing to get more kick backs and the sale man started talking down to me for reaching out to Bank of America. No thanks. Buy here at your own risk, especially if you like to be talk down to. I bought car from another dealer the next day. read more

Don't do business with these people. OK: good things first. The price was good, the sales pitch was low-pressure, and they gave me a good price on my trade in, which was, frankly, a rolling junk-heap. That's the end of the good news. I would say Sean has never returned a phone call in a timely manner, but I believe he has never actually returned a phone call, period. My mechanic pointed out that the car would need four new tires to pass inspection, and there was some other minor work to do. It took a week of calling and leaving messages before they got around to getting the tires, and I basically had to go park the car in the middle of their lot and say "Hey, I'm leaving my car here until you replace the tires. Can you get on that, please?" Bear in mind that replacing any tires that wouldn't pass inspection was part of the agreement. I also paid extra for them to order a roof-rack and tow hitch. I bought the car November 15. I finally managed to get them to admit, today, December 9, that they didn't actually have the parts yet. It's unclear to me why not -- it sounds like they ordered the wrong part and didn't realize it until it arrive -- but they certainly didn't call me to let me know what was going on, and they wouldn't tell me on the phone until I basically threatened to go somewhere else and have the bill sent to them. Despite their claims of having ordered, they're totally unable to tell me what the price of the parts were, and I'm now waiting on a callback to find out. I honestly don't expect to get one. Used car dealers are always a little shady. These guys are not only shady, they're incompetent, and they don't seem to understand the concept of customer service. I actually find myself wishing the car had turned out to be a lemon, so I could just return it and be done with them forever. UPDATE: After calling repeatedly and making a nuisance of myself, I finally spoke to a manager. He's agreed to refund the money I had given them for the extra parts, and to cover the repair of a missing part that Sean had apparently forgotten about. I still wouldn't go back, and I wish I hadn't gone to them in the first place, but at least someone there was trying to get me less pissed off. UPDATE 2: April 2, 2014. I got a flat tire this morning; not the dealers fault, obviously, I hit a pothole. However... I noticed when I bought the car that there were locking lugnuts on the wheels. I was aware that could be a problem, so I made certain that the key was in the car. It was. I then brought it back so they could replace the tires and do some other work they'd promised to do (the tires are the only part of it they actually did), and guess what? I learned this morning that I don't have the key anymore. Not in the glove box. Not in the well with the spare tire. Not under the seats. Not in any of the compartments. I've sent them email, but I've also told my mechanic to go ahead and break off the locking nuts... the originals ARE still in the wheel well, in the package that used to have the key in it. read more

This whole company is a scam all they sell is lemons but they sell them at full price! Save your money and shop anywhere but here! I mean look at all the negative reviews on here and the company doesn't even have the decency to respond to any of them read more

I buy a new car every 2 or 3 years - so I have plenty of experience and know what to expect. I brought my beloved G35 coupe here to trade it in for a newer Acura - after moving to MA I thought it was time to ditch the rear wheel drive sports car for a more gas/snow friendly car. The only reason I came here was because they had the color/make/model Acura I was looking for. My sales guy Kyle was nice enough and played the whole price game with me for a few hours until we finally settled on the price I wanted. They had to fix a few things on the car like tires/Nav CD and some paint spots. They did all this - except the paint spots which are now rusting. One star off for this. We tried to get in touch with them to work out a deal about the rust and were unsuccessful - I will end up having to pay out of pocket to fix it. The whole buying process seemed shady and the extended warranty I got is not factory - so it will be a pain in the ass to deal with when I actually have a claim - another star off. The last star off comes from the lack of customer service that you don't get when you buy a car from a dealer. I love my Acura - but the whole buying process left me feeling like I just bought a stolen car from a warehouse in Queens and would never be able to get in touch with the seller again. read more

Just bought a GLK 350 from here from Wesley, really great services. Sales people really know what they are doing, they are knowledgeable, responsible and very friendly. 100% recommend read more

Worst car purchase I've ever made. I bought a BMW from them back in April and I've had NOTHING but problems with this car since day one. When I first brought it back (less than 8 weeks after purchasing) for it's first repairs I spoke with my sales rep and manager about Lemon Laws. They guaranteed me they'd cover any costs associated with repairs and provide me a warranty. I've brought it back to them for repairs at least six times since- the last being something that (of course) isn't covered by the warranty. Complete nightmare- I wish I never stepped foot on this lot. read more

If you come here go see Bobby. He really nice, outgoing and funny to talk to. He help us all the way!

The process to purchase my new vehicle was quick and painless. Bobby Shah (sales) did a great job throughout! I was in and out within 3 hours having executed the purchase to include a trade in of my current vehicle. read more

Payoff issue has been resolved. Mgr explained it was an oversight. Also, service will be scheduled when part comes in. Car prices are very competitive read more

So disappointing, I come here to buy a car and not one person approach me for 20 minutes. They look at me and don't ask if need help. Why ? Do I look like I'm not going to buy a car ? I was ready to buy but maybe they are not ready to sell. That is fine I can now drive past them in my new Audi ! read more

At first glance due to how small the place looks, I would have never thought to stop here. Decided to give it chance which I'm glad I did. Sales person(Won) that I worked with on the purchasing my 2012 Audi A4 was very friendly and not pushy like other sales persons I've came in counter with at other dealerships. Everything was shown during the process of purchase, carfax, service records that they had when they got the car down to the final checkup/maintenance performed from the Audi dealership itself which was a great peace of mind. It was a pleasure doing business and plan on revisiting in the future when looking for another vehicle. read more

I had the easiest, most amazing experience with BFM. Not only were they fast and incredibly efficient, they were also fair and fun to work with. Antwon is FANTASTIC. I purchased an Audi Q5 and couldn't be happier with the vehicle AND it was delivered before the promised time. I'd been dealing with a number of dealers in the MetroWest area and was so put off by their sales tactics that when I arrived at BFM I was feeling pretty wary of salespeople. Also, if you check out the Google+ reviews - you'll see that BFM is at about a 4.4 out of 5 stars with 37 reviews. I'm definitely coming back here again and will recommend BFM to friends and family. read more

Bobby is a very friendly car salesman. He helped me to get he car that i want and he made car buying process very simple. He responds very promptly to any concerns i have regarding this car. If you go to Boston foreign motor find Bobby. read more

I recently bought a 2013 BMW 3 Series from Boston Foreign Motor and worked with Wesley. I have nothing but positive reviews! The car was exactly what I wanted. Wesley was very knowledgeable and the sales process was very straightforward. I walked away happy with the price I got and love everything about the car. I bought the car knowing it came with one key and two weeks later they sent me a second key in the mail. Highly recommend this dealership! I would definitely go back! read more

I had a great experience buying my car at this dealership. Bobby was very friendly and helpful. I especially appreciated all the data he provided me with on the car, and how transparent all the process felt. The car was aggressively priced, while being in perfect condition. read more

I bought my car from Wesley angel at Boston foreign motor, everything was very cool. Good price on trade and good price for the Porsche Cayenne. And the dealer was very friendly. I highly recommend to go see him. read more

Update to past review. Well I just found out that great car I bought a few years ago that I was so happy about is actually a salvaged title with unibody damage. So that's cool........ guess I'll never be able to sell it or insure it. Sold at auction, totaled less than a month before I bought it. Great. read more

I bought my first car in 12 years from Boston Foreign Motor. The process was quick and easy. Dont let the mom and pop nature of the place scare you off. Bobby was great and more knowledgeable than any of the car salesmen we met at new car dealerships. I am very happy with my decision and feel that I got a good price. I would buy from them again. read more

I read through all the Yelp reviews before purchasing my car at BFM. I saw that people had high praises for Bobby Shah so when I walked in it was the only person I asked for. To be fair, I had my mind fixed on one car and one car only. Bobby made the purchase of an Audi S5 smooth and seamless. It took no more than two hours and I had a new car in my hands. This place is BBB rated and they were all straight to the point. read more

All Hail Boston Foreign Motor!!! This past July was my 2nd purchase from BFM and I know I wont regret it- Mercedes M350. Like most people-I'm sure, I hate the car buying experience AJ, and the team made this the most painless process possible. I didn't leave feeling like I got taken advantage of. The condition of my car was pristine. I would 100% recommend them. FYI I used their financing as I was offered a much better rate compared to my own credit union (Yeah I was surprised too). Thanks BFM read more

We found a car that we wanted to see online through Autotrader.com. We contacted the office and scheduled a time to come and see the car. When we got there we were greeted by a very pleasant receptionist that ended up playing with my 5 year old daughter and keeping her entertained while we completed all of the paperwork. Bobby Shah was our Sales Representative. He was speedy at getting the car to the lot for us to test drive. The car was amazing, and Bobby was super friendly and very easy to deal with. When my husband picked up the car, it looked like a brand new car, not a 2015 BMW. The purchase experience was fast and friendly. Would recommend Bobby and the dealership to everyone I know! read more

Thank you again Boston Foreign motor! This is my fourth car from there. I purchased a 2016 Range Rover sport with very low miles and at a very competitive price. Milad & his team are amazing. They make Car shopping very easy. read more

I dealt with Boston Foreign Motor for the first time, and all arrangements were handled by Ali, who proved to be as honest and honorable a person as I have ever encountered in an automobile dealership. He disclosed every detail of the vehicles that we were considering, provided supporting evidence where necessary, and arranged financing on good terms. He did not provide any excess pressure to either conclude the transaction or pick up the vehicle once purchased. I could not have had a better experience buying a car. read more

I bought a 2016 Audi S7 from Boston Foreign Motor in May of this year sight unseen and had it shipped to Maryland. When it arrived the front bumper cover was cracked. Boston Foreign Motor assured me in writing that they would fix the problem and then spent literally months trying to argue with the estimates I received from multiple body shops including the one they recommended to me. Eventually they agreed to pay for an aftermarket bumper cover that cost a fraction of what an OEM cover would cost, despite being warned by two different body shops (including their reccomendation) that it would likely not fit. They wrote me a check for the labor and the price of the aftermarket bumper. The aftermarket bumper, as predicted, did not fit, and I had to pay for an OEM bumper out of pocket. The body shop that performed the work notified Boston Foreign Motor of the issue and increased cost, but Boston Foreign Motor did not respond. I have made multiple attempts to contact the manager Milad to try and recover the additional $900+ that the work cost me out of pocket and now Milad will not answer the phone or return my calls. I do not suggest anyone buy a vehicle from Boston Foreign Motor as they will not honor their written commitments to ensuring that the vehicles arrive as advertised. read more

We went through a lot of dealers and in the end we bought here and are very happy we did. As car dealerships go they are as straight as can be, also the guys were great craic. Got a BMW 335 great shape, best price around and they were pleasant and helpful- even arranged insurance for us, as we're from Europe- isn't normally easy here. We would have no hesitation in recommending them. Contact me if you want any confirmation or queries about anything. Eddie and Sam nedrua500@gmail.com read more

This was by far the best used car dealer I dealt with in my searches - to include actual Acura dealers. I bought a used Acura TL from them and I really have no complaints to speak of. The service is friendly and seemed to be very honest - something rare in most used car dealers. They took care of a few issues before I picked it up without a hassle. They seem to sell a lot of high-end imports, so maintaining their reputation is probably more important to them than other lower-end joints. Would recommend at least considering this dealership if you're in the market. read more

Our process of buying a car here was decent. Our salesman was "okay". Not particularly friendly, but he was courteous and in the end, we were there to buy a vehicle, not make new friends. They were business men, and kept things short and to the point, and most importantly, we got an AMAZING SUV with extremely low miles and a full factory warranty for years to come for a great price. Not just the "right" price, but a great price. We did have to chase them for something they promised to us before we "sealed the deal" and although it took a couple of months they delivered the promise, and they were more than helpful and very speedy in regard to another issue that came up with our trade-in amout. They were not pushy at all while we were browsing. For us, the only drawbacks were: A) Our trade-in. They gave us quite a few thousand less than the blue book, but were able to sell us a newer vehicle with more bells and whistles AND most importantly, kept our car payment equal to what we had. And B) We had scoped out the SUVs we wanted to look at from their website and had brought the printouts with us, only to find that the 3 vehicles we had scoped out on line had been sold (and who knows for how long). We purchased our vehicle over 2 months ago and its still listed for sale on their website, so we would advise actually going to see what they have in person, since their inventory seemed much different than that displayed online, and you still will probably find what you're looking for and for the right price. :-) We hope this helps other fellow potential buyers - we read MANY reviews of many different used car dealerships before we even went out looking, so we had already knew of BFM and read many reviews, which helped us decide to go there to look. We WOULD recommend buying a car there if you want a quick, professional deal & unbeatable price for a vehicle! read more

I had a 2006 Honda civic & in 2010, it started to give me a lot of problems i couldn't keep up with. I decided to start my search for a new vehicle & spent weekends going to different car dealerships, which i had thought would make this process for me smooth, but only to find that the salesman from these big name dealers are total vultures looking to get an easy commission off of me being that i am a female & would be trading in. And then i found Boston Foreign Motors. i had never felt such at ease and trusted salesman, as i have with them. Milad showed me a few vehicles i was interested in, went over a budget with me (which other salesman wouldn't even care. they want to sell you the biggest $ for their purposes only), made sure i was comfortable with my monthly payments, and not to mention gave me the highest amount for my trade in. & lets remember.. i am a female, clueless about this whole process. never did i feel he was trying to jip me, or play me for a fool. He made sure i understood everything and made sure i was comfortable with everything. i traded in my 2006 Honda civic for a beautiful PRE-OWNED 2008 Acura tsx (full package navi, sunroof the full 9 yards). its now 2012 and i haven't even needed to bring my car to a mechanic. i get my regular oil change maintenance when needed and that's all. since, i have referred numerous people to Boston foreign motors, and each one has had the same experience as i have and are just as happy if not more (as they have purchased higher brands (BMW) with their purchase. they work with people regardless of your credit, your trade in... they are willing to bend over backwards for you and get the vehicle you deserve. read more

Buyers beware of Boston foreign motors. Terrible dealership BUYERS PLEASE CHECK YOUR CARFAX REGULARLY IF YOU BOUGHT ANY CAR FROM BOSTON FOREIGN MOTORS. YOUR CAR MAY BE ALREADY INVOLVED IN CAR ACCIDENTS WHICH YOU MAY NOT KNOW, YOU WILL GET ACCIDENT INFORMATION ONLY AFTER MONTHS/YEARS. DO NOT TRUST THESE PEOPLE. I had a very bad experience with them. I bought my 2010 Rav4 from Boston foreign motors on Jan 2013. Advertisement was one owner car with NO ACCIDENTS and they provided a CLEAN carfax which does not have any accident report. During this time I have to follow up with Boston foreign motors several times to get things done as they promised. I recently tried to sell my car, I went to a nearby dealership. They took the car fax and they told my car was involved in an accident which I don't know. I was totally shocked. As per carfax report, my car was involved in an accident 11/2011 which is not shown when I bought this car in Jan 2013. I don't know how they covered it at that time. It looks like this dealership is doing this kind of nasty things previously also. Boston foreign motors sell cars which has accidents with a Very Good Condition price tag. Think twice before buying car from Boston Foreign Motors. read more

My car buying experience appeared to be a smooth and unencumbered process UNTIL I took possession of the car. Boston Foreign Motor clearly did not check the car out before handing it over because the doors did not even lock. After I replaced the batteries in the key fob and nothing changed I took it into my dealer. The dealer ran a diagnostic check on the car and finally determined a pen cap had fallen in the trunk latch making it not able to latch properly so none of the doors latched. Of course the dealer didn't run the diagnostic check for free. I sent Ali the bill from the dealer and he promptly emailed saying that a reimbursement check would go out on Friday of that week. More than a week later and no check as ever arrived. I'm still waiting to hear back from Ali or anyone at Boston Foreign Motor who sees the wisdom in good customer service. To make matters worse I received a bill from the MA DOT for a Pay by Plate charge because Ali didn't bother using an Ezpass when he drove the car to my house -- they wanted it off the lot before the snow storm. I guess that's a small price to pay for door-to-door service. But seriously...Boston Foreign Motor appears to leave the good customer service on the lot once they get your signed Purchase and Sale Agreement. I got a fair deal but it's not worth the headache. read more