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    Boston Physical Therapy & Wellness

    4.9 (9 reviews)
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    Services - Boston Physical Therapy & Wellness

    Physical therapy

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    Excel Orthopaedic Specialists - Charged $110 for this $21 item on Amazon.

    Excel Orthopaedic Specialists

    2.8(77 reviews)
    1.9 mi

    My experience at Excell Orthopedics in Woburn was extremely disappointing…read more The office staff was friendly, welcoming, and I was seen right on time. My intake was completed, my medications were reviewed, and I was sent for X-rays before seeing the physician. The problem is that when I scheduled the appointment, I clearly explained the reason I needed to be seen, provided the testing that had already been completed, and filled out the online questionnaire detailing my symptoms and medical history. When the doctor entered the room, he asked why I was there. After I explained, he told me he does not treat that condition and would refer me to Neurology--even though Neurology was the specialty that referred me to him in the first place. I appreciate the doctor's honesty and that he did not attempt to treat something outside his area of expertise. However, it is frustrating that no one reviewed my referral, records, test results, or questionnaire beforehand. Had they done so, someone could have informed me that this provider does not treat my condition, saving me from leaving work, paying a specialist copay, undergoing unnecessary X-rays, and incurring additional insurance costs. The appointment lasted less than 10 minutes. The doctor reviewed EMG results I was already aware of and documented that my symptoms could be related to neuropathy, despite my explaining that my neuropathy affects my legs and feet, has significantly improved, and is not related to the shoulder and hand symptoms that began while taking a medication. I contacted a manager afterward, who acknowledged the issue and said she would educate the staff and get back to me. More than 24 hours later, I have not received a follow-up. While I appreciate the commitment to staff education, it does not address the time, money, and energy I lost, including the copays and additional imaging costs. Overall, this felt like a completely avoidable situation that should have been identified before I ever arrived for the appointment. My appointment was at 2:20 I checked in my receipt says 2:13, the women who checked me in was extremely kind and we chatted a few - I was brought back right at 2:20, went for xray at 2:30 after sitting going over my medications ect .. back to the room. The X-ray tech was very friendly also! I was back in my car at 2:43.

    I have been a patient with Excel for many years. I have had both knees replaced and one shoulder…read moredone twice. The knee surgeries were done perfectly. Dr. Connors was professional, talented,experienced and had a wonderful way of connecting with patients. Their part time back surgeon is not the best. He is too busy and doesn't give the confidence that you need to allow someone to cut into your spine. His work was minimally acceptable. The doctor who specializes in shoulder surgery was a dissatisfaction. After doing a shoulder twice, he dropped the case by just stopping communication. I was given the name of a different doctor who he didn't have any real knowledge of and ordered a final scan the results of which he never spoke to me about. At a final meeting that I made to try and find out what we were doing next, he was detached, in a hurry to just drop the case. He was clearly not interested in continuing to try and find a solution. Being a senior doctor who heads the department, he was completely uninterested in continuing with me. I have had to find another surgeon to continue working with who is willing to find a way to correct the problem and find a way to help get the daily pain unDer some control. The support staff at Excel is the best I could ask for. They are helpful, courteous and go above and beyond to get you what you need. So, if you decide to use this business, be very aware of the unprofessional attitude of some of the surgeons and be sure to make the right choice.

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    Excel Orthopaedic Specialists
    Excel Orthopaedic Specialists

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    Boston Health and Wellness - Dry needling

    Boston Health and Wellness

    5.0(18 reviews)
    2.2 mi

    I feel incredibly lucky to be a patient at Boston Health & Wellness Physical Therapy--this place is…read moretruly a gem! From the moment you walk in, you're welcomed into such a warm, friendly, and supportive environment. Stefanie, the owner, is amazing--she takes the time to really listen and understand your concerns, and you can tell how much she genuinely cares about her patients. The entire team reflects that same level of kindness and professionalism. One thing that made SUCH a difference for me--because I struggled with this for a while--was actually finding a PT practice that wasn't booked out for months and that takes health insurance. So many places either had long waitlists or didn't accept insurance, which was so frustrating. Boston Health & Wellness made it easy to get in, and the fact that they accept insurance is a huge plus and honestly such a relief! What really sets this practice apart is their holistic approach. This is NOT your typical PT office. They offer a wide range of treatments beyond traditional physical therapy, and everything is tailored to you. I've personally had dry needling and cupping, and both have made a huge difference in my pain and recovery. I've worked with Stefanie as well as Jenn and Kerri, and they are all incredibly knowledgeable, thorough, and informative. The PT assistants are also fantastic! Nick has helped me a lot with exercises and stretching, and he's been so helpful and encouraging throughout the process. And I have to mention the PT dogs--Samuel Adams and Paul Revere! They bring such a fun, comforting energy and honestly make going to PT something I look forward to every week. The front desk team is always welcoming with a smile, and the overall vibe is just so positive and "homey." You can tell this practice is built on care, connection, and real results. They now have two locations (Stoneham and Wakefield), which is so convenient. I recommend Boston Health & Wellness to all my friends and family without hesitation! If you're considering physical therapy--don't wait. Book your evaluation. You will NOT be disappointed. I'm feeling better and better every week, and I'm so grateful to be a patient here

    What a very special place to receive physical therapy. Steffi is an amazing DPT, and cares very…read moremuch about each and every person. If you want a very special environment then do come by Boston Health and Wellness.

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    Boston Health and Wellness
    Boston Health and Wellness
    Boston Health and Wellness - PT PUPPY - SAMUEL ADAMS

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    PT PUPPY - SAMUEL ADAMS

    Encompass Health Rehabilitation Hospital of New England

    Encompass Health Rehabilitation Hospital of New England

    2.9(37 reviews)
    1.1 mi

    So, I would have given Encompass Health Rehab Hospital 5 stars because they were amazing when I was…read morethere for two weeks in October. You won't find more caring doctors and nurses. Honesly. I continued with Encompass Home Health when I got home -- and til the pandemic, I was crazy about both my Physical Therapist and my Occupational Therapist, both from Encompass. Then, when the world shut down and we were told to stay home, I asked for teletherapy. And, that's where the problems began. Encompass insisted that Medicare REQUIRED an in-person visit to accompany teletherapy. WHAT? You want me to be exposed to your therapists who are in nursing homes and with possible "compromised" patients every day? WHAT? I am 74 years old -- I cannot do that and you shouldn't be asking me to do that -- an, btw, Medicare repeatedly told me that what Encompass Home Health was claiming was 1) untrue, and, 2) impeding my recovery process. By the time I fired Encompass Home Health, I'd gone more than 6 weeks with no therapy -- and my progress had basically stopped. I have someone new now -- and he's great -- and is pushing me so i can hopefully make up some lost time. But if you want ongoing, consistent therapy, beware of Encompass Home Health -- I cannot tell you how many excuses they came up with as to why they couldn't provide what everyone in the whole world was advising: virtual care whenever possible and minimal exposure to outsiders. Getting their reimbursement became much more important than ensuring my continued recovery. I haven't even hugged my daughter for almost two months -- I was not about to allow "in-person" visits from Encompass. Also, I found out later that my PT was in fact exposed and quite ill about two weeks after I stopped her from coming to my house. Not that Encompass would have ever told me that -- and I wonder how many patients have unnecessarily been exposed to a potentially lethal virus because Encompass misunderstood the Medicare rules. Just sayin'.....

    Rate : 0 star . Absolutely disappointing experience at the Woburn facility . Inconsiderate &…read moreincompetent administrators. Impolite nursing staff. Complete lack of communication with family. Dysfunctional place. Phenomenal front desk staff. . Therapist & the RNts were exceptional. Mice infested place. This place should be inspected by board of health & should be cleared before they run the kitchen for patieMrs. Cannot believe this is happening in Massachusetts, a state known for healthcare facilities . Total disappointment from start to discharge.

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    Encompass Health Rehabilitation Hospital of New England - Encompass Health Rehabilitation Hospital of New England

    Encompass Health Rehabilitation Hospital of New England

    Encompass Health Rehabilitation Hospital of New England
    Encompass Health Rehabilitation Hospital of New England

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    Boston Physical Therapy & Wellness - physicaltherapy - Updated June 2026

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