Ok, so the collection is not all that great. But you can easily place and pick up holds. So, that's only a slight drawback.
As for the librarians... sure, they're overworked and at least one of them is waaay too loud. But there are others who are like the librarians of yore but without the attitude. They're friendly, quiet, and try their best to keep as comfortable an environment as they can. So, that's mostly a big plus. If that one librarian would learn to tone her voice down (don't they teach that in Library School?) it would be pretty good. In fact, if she'd be quiet I'd give it four stars rather than three.
There _IS_ some noise from patrons BUT it's largely kids. Anything that gets kids into a library is just dandy in my opinion. Sure, it would be nice if they were quieter but they're growing up in a culture in which quiet is an unknown phenomenon. Chances are pretty good that they've hardly ever had a moment without some electronic noise blasting at them. They haven't been taught better so you can't fault them. And, when they ARE asked to tone it down most of them are pretty civil about it. So, that's as much of a Win as you can get these days. I suspect taht of them actually pick up books and start reading so that's a major plus.
The architecture is funky and, while I'd much rather be in the main reading room at Copley, the Rozzie branch is not without a certain charm. For a small branch on a very busy street in a very busy neighborhood it's pretty good. read more