I received a quick appointment for labs. Dr Stokes called with the results. I was able to pick up…read morethe medicine that night. When I called for clarification Dr Stokes called me back and helped me move forward with my cat's treatment.i cannot ask for more. Communication has improved 300%

I am deeply disappointed by my experiences with Angell. I have extensive familiarity with this…read morehospital: my pet has been hospitalized there twice, including once in the ICU, and has been evaluated by internal medicine, cardiology, ophthalmology, and neurology. Unfortunately, despite the hospital's reputation, we repeatedly felt that our concerns were dismissed and that communication with specialists was unnecessarily difficult. During one hospitalization, our pet experienced what was later believed to be a neurological event, possibly a stroke. When we visited, we told the staff that he was behaving abnormally and appeared weak in very specific and concerning ways. Our observations were dismissed. He was subsequently discharged barely able to walk, despite having been fully mobile beforehand. After calling the hospital and bringing him back, we paid for a neurology consultation. Neurology recommended medications, but despite having paid for the consultation, we initially could not speak directly with the neurologist and had to push repeatedly for a conversation. I understand that consulting specialists are busy and that internal medicine may remain the primary service, but when an animal has experienced a potentially life-altering neurological event, being effectively unavailable to the owners is unacceptable. I worry that another owner might not have felt able to advocate as forcefully. Later, our pet developed episodes of staring, circling, and other abnormal behavior. We returned to the emergency department because we were concerned about seizures. We were told that it was probably not a seizure and that the symptoms could be gastrointestinal. We repeatedly explained that he was behaving very differently from his baseline, but we did not feel that our account was being taken seriously. After further discussion, we were sent home with Keppra (anti-seizure medication) and instructed to monitor him. They also told us not to start the medication for now, and wait to see if he had another event - which made sense. He had another episode, we started the medication, and he has not had another episode since. That may or may not prove the episodes were seizures, but the most troubling part of the experience was how consistently unheard we felt. I recognize that veterinary hospitals are often understaffed and overworked, and I have tried to give Angell the benefit of the doubt. However, these were not isolated frustrations. They formed a repeated pattern of poor communication, inflexibility, and failure to listen carefully to an owner who knew that something was wrong with his animal. Anyone considering Angell should be prepared to advocate very firmly, ask direct questions, and insist on communication with the clinicians involved in their pet's care. Based on our experiences, I no longer believe that Angell is necessarily the best or only option for specialty and emergency veterinary care in the region.

I am generally a neat freak and also have a monthly cleaning service. The one day when they…read moreviewed my home while I had furniture slightly moved around because I was had rugs sent out to be cleaned. I had one closed room where there was poo, because during the snowstorm and his sickness, he pood in this room. I closed that door. I had already arranged to have the same company doing the rugs do that room. Cost $1800. All of this had been arranged and paid for. I was very clear about this at my house review. Received an inaccurate and condescending reply that I could not adopt since my home was too cluttered and DIRTY! This was TWO DAYS after my monthly cleaner who helped me move some things around to send out the rugs! I have never been so insulted and disparaging and potentially damaging to me for future adoption. The woman who visited was condescending and surprisingly hostel and unprofessional. I would never interfere with an organization, but I would like to make aware that there is at least one person who seems to have her own personal issues. Adopt but beware of some inappropriate assesment of you appear in their records based on one assessment by someone with some enjoyment in being a power trip.

they are a fantastic organization! We've adopted two dogs from them with ease. We appreciated that…read morethey approve you before you start looking at dogs available to ensure a dog isn't already adopted by the time you are approved.

Just visited to drop off some supplies left after we had to put our sweet cat down. Staff were…read moreabsolutely wonderful and kind. The address here is wrong - they have a lovely new building at 99 Quarry St. Will return if we decide to adopt a new kitty.

They were extremely gentle with my elderly dog and on time for my appointment. He gets very…read morenervous going to the vets so this is very important to me.

Because all cats are alike. Black cats are no different than other cats and these people have all…read morethe love in the world for these helpless creatures and anyone who who grabs one of these babies is in for some great adventures!‍‍

The best place to adopt a cat. They are great people to work with. I just adopted a cat "Jet" he…read moregets along so well with my other cat, they keep in touch with you to make sure everything is going well.

It's been a month since we got our Milo from Purr Vibes Cattery. The kitten is absolutely…read moredelightful. Incredibly playful and full of energy, he has the perfect balance of curiosity and snuggles, and my older cat loves him.

From the owner: At Purr Vibes, we don’t just raise cats — we raise companions, soulmates, and lifelong family…read moremembers. What sets us apart? Home-Raised with Heart Every kitten is raised underfoot in our home — not in cages — surrounded by love, children, and everyday life. This creates confident, affectionate cats ready to thrive in yours. Champion Bloodlines Our Abyssinians come from award-winning lineage, combining ancient beauty with modern health and temperament. Health & Integrity First All kittens are CFA registered, health-tested, fully vaccinated, and raised in a stress-free environment — because your future family member deserves the best start in life. Personalized Support for Life Adoption doesn’t end at pickup. We guide you every step of the way — before, during, and long after your kitten comes home. Nationwide Delivery, Boutique Care Whether you’re nearby or across the country, our kittens arrive safely — and full of purrs. We’re not a kitten mill. We’re a mission-driven, boutique cattery for people who want more than a pet — they want a purring partner raised with love, purpose, and soul.

Best breeder for hedgehogs!! Prestons a bit shy but he has been opening up to me and he truly is…read morethe sweetest!! He loves the grass and likes eggs a lot!! He enjoys his wheel and burrowing in his cage!!! Highly recommend to adopt a hedgehog from her mines my baby!!!

I highly recommend Boston Hedgehogs! My husband and I picked up our little boy Usher (now Miki)…read morefrom them 3 weeks ago after being on their waiting list for a few months. He is such a well-socialized, outgoing, and sweet boy - he has stolen the heart of everyone he's met. The vet was even surprised by how easy he was to work with at his first wellness / establishing care visit this weekend. He's a happy, healthy, adorable, sweet boy - everything we could have hoped for and more. Rachel was super helpful throughout the entire process of signing up for their waiting list, getting everything we needed ready for our little boy, and choosing him / bringing him home - not to mention taking time out of her. She was available for any questions I had and made great recommendations and has gone out of her way to check in on our little boy since bringing him home. The entire experience has just been completely amazing and we will never even think about looking elsewhere if we ever get a second hedgie!

Its never good to go to a site and not get price information,I would be happy to know before hand…read morewhat it is anyway the last time I called them thsy never returned the call so naturally one jumps to oh boy a puppy mill

From the owner: Beautiful, family raised puppies! Poodle, Goldendoodle,…read moreShih-poo, Bernedoodle, Cockapoo, and more ranging in sizes from less than 10 pounds up to 30 pounds. Health certificate, shots, and health guaranteed. Text or call now. We are so confident in the way we raise our puppies around our home that we will stand by our puppies with an amazing health guarantee. Our health guarantee covers all life-threatening genetic disorders and health issues. We believe it is our responsibility to sell healthy puppies as much as it is your responsibility to keep the puppy healthy throughout it's life.  If you are considering the possibility of adding a puppy to your family, we would love to speak to you and assist you in making an educated decision about the right choice of a dog for your family. We are happy to place our puppies with loving, responsible families who have the time, resources and facilities to provide a good and permanent home for their puppy. 

This shelter is full of angels rescuing these poor pups from being killed in high kill shelters! I…read morerescued my lovely girl, Jolene (formerly Penelope) from SGH. She was found after being attacked by an animal and trying to protect her puppies. She lost her leg and was cut and bit. Her and her puppies came to SGH. I rescued Jolene and her puppies were rescued right after. The staff at SGH saves their lives, got them on the road to recovery and showed them trust and love!

My girlfriend and I recently adopted our pup from Shultz's Guest House, and we were very happy with…read morethe experience. Shultz was referred to us by one of my co-workers who adopted her dog through them earlier in the year. I never thought to check their reviews at the time, but when I looked them up afterwards, I was shocked to see such a low approval rating here... Initially, I did experience frustration with the communication - I had never adopted a dog before so I had a lot of questions that I thought could be cleared up in a quick 5-minute phone conversation. I could never get through when I called and when I asked via email if it was possible for someone to call me, the request wasn't acknowledged. That being said, they were extremely responsive via email. Even during after hours and on weekends, they got back to me quickly. They didn't always answer all my questions (to be fair, I had a lot of them) but the response time was always good. But all in all, I would definitely recommend Shultz to friends and family. On the day of our appointment the woman who met with us was extremely helpful and patient. She asked thoughtful questions about us and our living situation and seemed genuinely interested in making sure it was a good match for both us and the dog. She also shared good insight into what the initial days/weeks/months would look like as our new pup gets acclimated to his new home. I can confidently say we walked out with the PERFECT dog for us. In addition to helpful staff members, they have a beautiful facility and a great set up for these "meet and greets". My honest review would be 4/5 stars (-1 star because the communication on the front end) but I am leaving 5 stars because I truly don't think this is a 2 star organization.