I dropped my two dogs off at 8am and by 10am they were ready to be picked up. Great communication…read moreand my dogs looked lovely. I had a wonderful experience. I will be a returning customer. Thanks so much.

Quick to respond. Amount shown is reasonable for service…read more Looking forward to getting with them about possible service for seniors at Trinity who have pets.

Sammy absolutely loves it there !!! When we take him to play day he doesn't even say good buy I…read moreknow he's taken care of as well as loved

I contemplated reviewing this and keeping my opinion to myself but if what I feel like happened is…read moreremotely true it needs to be shared for others to be wary. Ever since 2019 my dog has been staying at BJs and typically adores it there. I even let a five star review several years ago. Upon his last stay late May 2024 he acted very different upon pick up. He was kenneled for roughly 4 days and once he saw familiar family faces he almost took the door down to get out. He had a bath (& usually typically does) the last day before pick up and I'm led to believe he had to lay in his own filth during his entire stay as he had his first ever UTI (he is 6). He peed in the truck on the way home, peed in the house around 6 more times back to back the same day and he has not EVER done that (not since he was a puppy potty training). I always opt to pay $5 daily for him to have a raised pet bed & the largest bedroom suite but I feel he was NOT given that considering he acquired a uti. He wasn't let out enough or he just laid there in filth. I felt in my gut as a doggy mommy (& mommy of twin tots) when he was picked up that he was mistreated while he was there and I will never bring him back. It's unfortunate we have to go this route with BJs but I can't risk it happening again. EDITED TO ADD: I did try to call BJs 3-4 times that day and even the next day for answers & nobody ever answered or called me back. In the past I usually would always get a return call from BJs from a nice girl and didn't even have to leave a voicemail for her to call me back. No longer the case. It seems this establishment is going downhill fast due to careless staff.

I took my babies here for the first time this weekend for boarding. They had such a great time! The…read morepeople there were responsive, they took pictures of my fur babies and their new friends so we could see they had a great time and we're doing okay. I was really worried from the previous building and previous word of mouth, but since their move everything has changed! 10/10 would recommend! I put pictures of the very happy babies :)

I took my dog Rubie to Dawg house yesterday! I had a very pleasant experience there and so did…read moreRubie! The staff members are very sweet and they treat your dog(s) as if they were their own! I absolutely love dawg house and I appreciate their business!

Took our new puppy for a checkup and they gave him a though exam! They absolutely loved Kaiser and…read morethe vet told him he had big shoes to fill! Our 10.5 yr old male doberman was a longtime patient there! We had to put him to sleep 6 months ago and everyone there was so good to us!

The entire staff are professionals yet friendly! We have used this vet service for over 25 years.read more

Brought our beloved dog to the Village Animal Hospital who was limping with a sore paw. He was…read moreseen by Dr. Camille Comer. She sedated him and x-rayed with my husband's approval. She then, without our notice and approval cut into our dog's paw. After this she did not wrap it and he contracted a severe staphylococcus infection that threatened the loss of his paw. When our dog was returned to us the wound in his paw was not sanitized or wrapped and was visibly swollen 3 times its normal size. We could tell he was not doing well and immediately took him to a different vet for to hopefully safe his paw and probably his life. This 2nd vet did a culture and confirmed the staph infection and immediately disinfected and wrapped his paw and started our dog on antibiotics 3 shots a day for a month costing us over $1,500 so far. We are so disappointed in Dr Comer and the Village Animal Hospital. They have yet to even call and check on the status of our pet. Even after I called them to let them know how bad he was doing. After years of being patrons of this clinic, we will never return.

I recently helped a friend by taking her senior dog to this clinic for a dental procedure. She had…read morecalled ahead to confirm that someone else could drop him off, and was told that would be fine. No one mentioned anything about needing paperwork filled out in advance. To be safe, she went to the clinic in person before the appointment to ask what else needed to be done. That's when they gave her the required paperwork. Which I suppose they were expecting me to do, had she not double checked in advance. When I arrived to drop off her dog with the completed forms, things felt disorganized. The staff didn't immediately realize I wasn't the owner, and at one point, someone even tried to hand me more forms to fill out, even though it wasn't my dog. One staff member eventually said something like, "Oh, right, the owner isn't dropping him off today," which made it clear that communication among the team wasn't great. Then, because the dog is older, I was asked to approve a $165 blood panel. I told them I wasn't sure and that the owner would have to confirm. My friend had previously been told that recent bloodwork had already been done and that no new testing would be necessary. She followed up right away (15 minutes later to be exact) and was given conflicting information. First, they said there was no bloodwork on file, then that it wasn't recent enough, and finally that it had to be within 1 month (after she had been told 1-2 months). She had the original records faxed over, but was told they still weren't acceptable. She was also supposed to get a call from the vet to discuss the bloodwork and procedure before anything moved forward, but that call never came. Had she received it, she likely would have canceled the appointment due to the unexpected charge. The final bill ended up being over $400, when she was originally expecting around $230 for just a dental cleaning and nail trim. She only found out her dog was ready because the clinic called her mom, not her. And when she picked him up and tried to address these concerns, she was handed a letter stating that she was no longer welcome at the clinic. This was a stressful and disappointing experience caused by a lack of communication, unclear policies, and inconsistent information. I wouldn't recommend this clinic. Save yourself the stress and go somewhere that communicates clearly and respects its clients' time and money.

When i got my dog back she was sick and down to nothing but skin and bones. Shortly after getting…read moreher home she vomited some sort of fabric. During the time i was being shown the commands she was repeatedly shocked and very scared of the collar. I have also kept up with her training since being home and she doesn't have any of the commands that she should have been taught, she only seemed to learn that she should be afraid of the collar.

From the owner: At Simmons Banded Retrievers We specialize in professional Obedience and Gundog Training for duck…read moreand dove hunting.

We've been leaving our dogs with Lisa for years. She has always taken great care of them. She even…read moresends video to reassure us of them having fun! We appreciate the pet nanny and highly recommend her.

I learned a valuable lesson from boarding my dog here -- no one will care for your pet the way that…read moreyou do. I will NEVER leave my dog with Pet Nanny again. She might be suitable for keeping larger dogs, but definitely not smaller dogs. My dog stayed with her just 1 night and when I picked her up on Sunday, her entire chest looked as though she had been kicked with a steel-toe boot. It was purple and swollen...resembling a blood blister. Not to mention the fact that she was filthy with dirt. I did not notice the area of concern until I got home and immediately bathed her. After seeing her chest area and evaluating her pain level, I called Pet Nanny to see what happened. She told me the following: "Your dog was jumping out of a window the whole day, having fun. It was about 5 feet tall, but she wasn't clearing the jump every time." It blows my mind that she did not think to stop her from jumping even though she noticed that she was not "clearing" the jump every time. Her little legs could not land the jump so she was essentially falling onto the ground and her chest was breaking the fall every time. She could have broken bones or even worse, severely injured her spinal cord. I hesitate to say that she may be suitable for watching larger dogs as well. There is no possible way that she can keep watch over so many dogs in an open area. Dogs can get in fights, dig through fences, etc... within a matter of minutes. Let me be clear, I do not believe that the Pet Nanny is a bad person or intentionally hurt my dog. I just think that she was negligent. I would never trust her again. As someone who agrees to board your dog, it is their responsibility to keep them safe and free of harm. Pet Nanny did not do this. As a pet owner, it is my responsibility to ensure my dog's safety, even when I am away from her. I would rather my dog be safely confined in a crate at the vet than able to run freely at the risk of hurting herself...sometimes we have to stop a dog from doing something because they do not know to stop for themselves. From what I understand, she is not licensed to board dogs as a business. My vet told me that I should never trust someone like this again. Think twice about keeping your dog here.